Windows 7 sudden meltdown

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  1. Posts : 5
    Windows 7
       #1

    Windows 7 sudden meltdown


    Hi all,

    My first posting My 64-bit Windows 7 home PC (Acer quad-core M3802, factory installed OS, about 4 months' old) has gone into meltdown this morning. It crashes with a blue screen every 5 to 10 minutes (or at login) with a random error (see below) and a random driver indicated in a minidump analysis. I have tried to disable antivirus (AVG free) and the internet connection, but these have no effect.

    Any ideas...

    Many thanks,
    Bill

    error driver
    --------------------------------
    IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe
    BUGCODE_USB_DRIVER USBPORT.SYS
    SYSTEM_SERVICE_EXCEPTION fvevol.sys
    IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe
    SYSTEM_SERVICE_EXCEPTION ntoskrnl.exe
    NTFS_FILE_SYSTEM Ntfs.sys Ntfs.sys+213d8
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED rdyboost.sys
    BAD_POOL_HEADER fltmgr.sys
    (and lots more...)
      My Computer


  2. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #2

    Hi, Bill; sorry to hear about your problem. You can help us help you by filling in your system specs: https://www.sevenforums.com/profile.php?do=extra
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    AberdeenBill said:
    Hi all,

    My first posting My 64-bit Windows 7 home PC (Acer quad-core M3802, factory installed OS, about 4 months' old) has gone into meltdown this morning. It crashes with a blue screen every 5 to 10 minutes (or at login) with a random error (see below) and a random driver indicated in a minidump analysis. I have tried to disable antivirus (AVG free) and the internet connection, but these have no effect.

    Any ideas...

    Many thanks,
    Bill

    error driver
    --------------------------------
    IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe
    BUGCODE_USB_DRIVER USBPORT.SYS
    SYSTEM_SERVICE_EXCEPTION fvevol.sys
    IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe
    SYSTEM_SERVICE_EXCEPTION ntoskrnl.exe
    NTFS_FILE_SYSTEM Ntfs.sys Ntfs.sys+213d8
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED rdyboost.sys
    BAD_POOL_HEADER fltmgr.sys
    (and lots more...)
    Hi and welcome

    We need the actual DMP file created when the computer crashed. use these to find and upload them. https://www.sevenforums.com/crash-loc...d-problem.html


    thanks

    Ken
      My Computer


  4. Posts : 5
    Windows 7
    Thread Starter
       #4

    Thanks Ken, I will do this soon.

    Bill
      My Computer


  5. Posts : 5
    Windows 7
    Thread Starter
       #5

    AberdeenBill said:
    Thanks Ken, I will do this soon.

    Bill

    Zipfile attached (I hope...).

    Many thanks,
    Bill
      My Computer


  6. Posts : 5
    Windows 7
    Thread Starter
       #6

    AberdeenBill said:
    AberdeenBill said:
    Thanks Ken, I will do this soon.

    Bill

    Zipfile attached (I hope...).

    Many thanks,
    Bill

    More information.... The system does not seem to crash in safe mode. The latest series of crashes have occurred at remarkably regular intervals of about or just over 11 minutes: 11:19, 10:50, 11:13, 11:00, 11:19, 11:28, 11:20...

    Bill
      My Computer


  7. Posts : 13,354
    Windows 7 Professional x64
       #7

    Looks like AVG is causing the problem. Uninstall it, and then run this cleanup tool: http://download.avg.com/filedir/util...removerx64.exe

    Then download and install Microsoft Security Essentials.

    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Mon May 17 06:20:50.357 2010 (GMT-4)
    System Uptime: 0 days 0:07:01.276
    BugCheck A, {100000, 2, 1, fffff80002c9184c}
    Probably caused by : ntkrnlmp.exe ( nt!KeWaitForSingleObject+13c )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  avgcsrva.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Mon May 17 05:27:40.318 2010 (GMT-4)
    System Uptime: 0 days 0:09:39.238
    BugCheck 19, {3, fffffa8007fef210, fffffa8007fef210, fffffa8007eef210}
    Probably caused by : Pool_Corruption ( nt!ExFreePool+780 )
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Mon May 17 06:55:15.087 2010 (GMT-4)
    System Uptime: 0 days 0:10:23.007
    BugCheck FE, {6, fffffa8008008010, 43787254, 0}
    Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+524 )
    BUGCHECK_STR:  0xFE
    PROCESS_NAME:  avgcsrva.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Mon May 17 05:06:02.724 2010 (GMT-4)
    System Uptime: 0 days 0:09:26.644
    BugCheck 19, {3, fffff80002e62e90, fffff80002ee2e90, fffff80002e62e90}
    Probably caused by : Pool_Corruption ( nt!ExFreePool+536 )
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  avgcsrva.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Mon May 17 06:44:09.815 2010 (GMT-4)
    System Uptime: 0 days 0:22:35.344
    BugCheck 3B, {c0000005, fffff80002f3464b, fffff8800732bd40, 0}
    Probably caused by : memory_corruption ( nt!MiUnsecureVirtualMemory+6b )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  iexplore.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Mon May 17 08:16:02.827 2010 (GMT-4)
    System Uptime: 0 days 0:10:24.747
    BugCheck A, {80010, 2, 0, fffff80002c84004}
    *** WARNING: Unable to verify timestamp for iaStor.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
    Probably caused by : iaStor.sys ( iaStor+52790 )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  avgcsrva.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
      
      
     
    
      My Computer


  8. Posts : 5
    Windows 7
    Thread Starter
       #8

    It's fixed: many, many, many thanks Jonathan. Perhaps you could explain in a sentence or two how an anti virus program could cause such carnage.

    Thanks again,
    Bill
      My Computer


  9. Posts : 13,354
    Windows 7 Professional x64
       #9

    An anti-virus program should be one of the most active programs on your computer. It needs to monitor everything that goes on.

    The chance of an AV being poorly written might not be much higher than the chance of a different app, but the chance of those bugs showing up is much higher, due to the high activity of the program.

    I'm so glad the problem is solved. Thank you for reporting back!
      My Computer


  10. Posts : 2
    Windows7 64bit
       #10

    AberdeenBill said:
    It's fixed: many, many, many thanks Jonathan. Perhaps you could explain in a sentence or two how an anti virus program could cause such carnage.
    To confirm that this is a good fix, I have a built system very similar to yours and shortly after I installed AGV 9.0 free, began getting SYSTEM_SERVICE_EXCEPTION BSODs at login in time. I used safemode to get into msconfig and stop both the AVG startup and service. Rebooted, logged in and uninstalled AVG. No more SSE BSODs.

    So that begs the question: is there a recommended anti-virus that will not crash Windows7 64bit?
      My Computer


 
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