win7 crashes randomnly

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  1. Posts : 9
    windows 7 ultimate
       #1

    win7 crashes randomnly


    is shows me this message... after the black screen

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1032

    Additional information about the problem:
    BCCode: 124
    BCP1: 00000000
    BCP2: 867BE024
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\051710-15709-01.dmp
    C:\Users\Earthkid\AppData\Local\Temp\WER-21387-0.sysdata.xml


    i searched and found that when i unplug the grafic card 'nvidia 8600gt'' and put the onboard vga it opens... but if i put almost immediately again the nvidia i get for a long period of time black screen.... after a while i open it with the nvidia on and the pc starts again normally.... if the card was damaged it wouldnt open at all right?
    also i download the latest drvs from nvidia... what should i do...??????
    pls help..... if there is any additional info that needed plss tell mee,,,
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Antonis said:
    is shows me this message... after the black screen

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1032

    Additional information about the problem:
    BCCode: 124
    BCP1: 00000000
    BCP2: 867BE024
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\051710-15709-01.dmp
    C:\Users\Earthkid\AppData\Local\Temp\WER-21387-0.sysdata.xml


    i searched and found that when i unplug the grafic card 'nvidia 8600gt'' and put the onboard vga it opens... but if i put almost immediately again the nvidia i get for a long period of time black screen.... after a while i open it with the nvidia on and the pc starts again normally.... if the card was damaged it wouldnt open at all right?
    also i download the latest drvs from nvidia... what should i do...??????
    pls help..... if there is any additional info that needed plss tell mee,,,

    We really need the actual DMP file.

    the bug check you have indicates a hardware problem. Use this to find what it eans and what to try. https://www.sevenforums.com/crash-loc...-what-try.html

    Ken
      My Computer


  3. Posts : 9
    windows 7 ultimate
    Thread Starter
       #3
      My Computer


  4. Posts : 263
    Dual boot XP Pro SP3x86 and Win7 Pro x64
       #4

    In your specs you report an 9600gt; an 8600gt your post. Have you the correct driver?

    Simplified diagnostic approach:

    1. Did you find/pursue the crash in EV by following the troubleshooting link there?

    2, Another aid is WhoCrashed (freeware) found here.

    3. Boot in Safe Mode: OK?

    4. Roll back driver?

    5. When (after what) did crashes start or has it been this way since Win7 was installed?

    Monk
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    Antonis said:

    Like yesterday this one was caused by hardware. use the instruciotns in my other post to find out what it means and what to try




    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Debug session time: Mon May 17 16:20:59.690 2010 (GMT-4)
    System Uptime: 0 days 0:00:09.672
    BugCheck 124, {0, 867be024, 0, 0}
    Probably caused by : hardware
    BUGCHECK_STR: 0x124_GenuineIntel
    PROCESS_NAME: System



    Good Luck

    Ken
      My Computer


  6. Posts : 263
    Dual boot XP Pro SP3x86 and Win7 Pro x64
       #6

    @Antonis: I could not disagree more with the try anything and everything regimen advanced by H2S04 in the aforementioned link for two reasons: it disregards what you already know and it proceeds from an entirely disjointed approach.

    If you wish to disregard the exoteric (what you already know and simple diagnostic steps) and wander off into the esoteric, if only in the interest of time, a long-standing, well-respected TS-an-unknown routine BEGINS (not ends) with the removal of ALL but essential connections to the mobo. ALL means everything: all but one mem stick, all but the OS HDD, video card(s), audio card, unplug ALL wires, including case-port wires, except CPU fan and case power switch - EVERYTHING. Disconnect any remaining unnecessary PSU cables as well. When finished you have the bare essentials to operate your computer on Windows generic drivers.

    Boot the computer and enter the BIOS setup. Because settings can mysteriously change and create <Stop 0X124> errors (Google) make absolutely sure that your BIOS is set up correctly: every nit-picking setting. Then, one-by-one, replace the case connecting wires; then mem sticks, auxiliary HDDs, all but the gfx card (which I usually save for last). After each individual addition, operate your computer for a while, giving it adequate run time, to see if crashes occur.

    If your barebones system operates without crashes, be it a H- or SW issue, when the offending component is replaced the crashes will begin anew. You can then analyze S- and HW.

    It's one man's approach but it minimizes the chance of creating bigger issues, like bricking your mobo while upgrading or flashing a BIOS (to me a last resort). To me it also avoids accomplishing unnecessary uninstalls and reinstalls of optimally functioning equipment. And, if the random crashes occur fairly soon after you boot, it should not take very long to ID the issue by removing and reinstalling components.

    As I stated at the outset, however, it seems counter-productive to me to disregard what you already know.

    Monk
      My Computer


  7. Posts : 9
    windows 7 ultimate
    Thread Starter
       #7

    thnx for your help, i really apreciate... i 'll do my best to find what causes all this!!
      My Computer


  8. Posts : 9
    windows 7 ultimate
    Thread Starter
       #8

    last report from this..... finally the crash goes specific

    On Sat 22/5/2010 8:20:01 πμ your computer crashed
    This was likely caused by the following module: nvlddmkm.sys
    Bugcheck code: 0x116 (0x872C4510, 0x92AF1A50, 0x0, 0x2)
    Error: VIDEO_TDR_ERROR
    Dump file: C:\Windows\Minidump\052210-18626-01.dmp
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 197.45
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 197.45
      My Computer


  9. Posts : 11,840
    64-bit Windows 8.1 Pro
       #9

    Replace your GFX card driver with the latest version...
      My Computer


  10. Posts : 9
    windows 7 ultimate
    Thread Starter
       #10

    thnx for the quick reply...
    but i have already did this action with the latest drivers...... but the problem persists...
      My Computer


 
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