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Windows 7: win7 crashes randomnly


17 May 2010   #1

windows 7 ultimate
 
 
win7 crashes randomnly

is shows me this message... after the black screen

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1032

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 867BE024
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051710-15709-01.dmp
C:\Users\Earthkid\AppData\Local\Temp\WER-21387-0.sysdata.xml


i searched and found that when i unplug the grafic card 'nvidia 8600gt'' and put the onboard vga it opens... but if i put almost immediately again the nvidia i get for a long period of time black screen.... after a while i open it with the nvidia on and the pc starts again normally.... if the card was damaged it wouldnt open at all right?
also i download the latest drvs from nvidia... what should i do...??????
pls help..... if there is any additional info that needed plss tell mee,,,

My System SpecsSystem Spec
.

17 May 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Antonis View Post
is shows me this message... after the black screen

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1032

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 867BE024
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051710-15709-01.dmp
C:\Users\Earthkid\AppData\Local\Temp\WER-21387-0.sysdata.xml


i searched and found that when i unplug the grafic card 'nvidia 8600gt'' and put the onboard vga it opens... but if i put almost immediately again the nvidia i get for a long period of time black screen.... after a while i open it with the nvidia on and the pc starts again normally.... if the card was damaged it wouldnt open at all right?
also i download the latest drvs from nvidia... what should i do...??????
pls help..... if there is any additional info that needed plss tell mee,,,

We really need the actual DMP file.

the bug check you have indicates a hardware problem. Use this to find what it eans and what to try. http://www.sevenforums.com/crash-loc...-what-try.html

Ken
My System SpecsSystem Spec
18 May 2010   #3

windows 7 ultimate
 
 

My System SpecsSystem Spec
.


18 May 2010   #4

Dual boot XP Pro SP3x86 and Win7 Pro x64
 
 

In your specs you report an 9600gt; an 8600gt your post. Have you the correct driver?

Simplified diagnostic approach:

1. Did you find/pursue the crash in EV by following the troubleshooting link there?

2, Another aid is WhoCrashed (freeware) found here.

3. Boot in Safe Mode: OK?

4. Roll back driver?

5. When (after what) did crashes start or has it been this way since Windows 7 was installed?

Monk
My System SpecsSystem Spec
18 May 2010   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Antonis View Post

Like yesterday this one was caused by hardware. use the instruciotns in my other post to find out what it means and what to try




Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon May 17 16:20:59.690 2010 (GMT-4)
System Uptime: 0 days 0:00:09.672
BugCheck 124, {0, 867be024, 0, 0}
Probably caused by : hardware
BUGCHECK_STR: 0x124_GenuineIntel
PROCESS_NAME: System



Good Luck

Ken
My System SpecsSystem Spec
18 May 2010   #6

Dual boot XP Pro SP3x86 and Win7 Pro x64
 
 

@Antonis: I could not disagree more with the try anything and everything regimen advanced by H2S04 in the aforementioned link for two reasons: it disregards what you already know and it proceeds from an entirely disjointed approach.

If you wish to disregard the exoteric (what you already know and simple diagnostic steps) and wander off into the esoteric, if only in the interest of time, a long-standing, well-respected TS-an-unknown routine BEGINS (not ends) with the removal of ALL but essential connections to the mobo. ALL means everything: all but one mem stick, all but the OS HDD, video card(s), audio card, unplug ALL wires, including case-port wires, except CPU fan and case power switch - EVERYTHING. Disconnect any remaining unnecessary PSU cables as well. When finished you have the bare essentials to operate your computer on Windows generic drivers.

Boot the computer and enter the BIOS setup. Because settings can mysteriously change and create <Stop 0X124> errors (Google) make absolutely sure that your BIOS is set up correctly: every nit-picking setting. Then, one-by-one, replace the case connecting wires; then mem sticks, auxiliary HDDs, all but the gfx card (which I usually save for last). After each individual addition, operate your computer for a while, giving it adequate run time, to see if crashes occur.

If your barebones system operates without crashes, be it a H- or SW issue, when the offending component is replaced the crashes will begin anew. You can then analyze S- and HW.

It's one man's approach but it minimizes the chance of creating bigger issues, like bricking your mobo while upgrading or flashing a BIOS (to me a last resort). To me it also avoids accomplishing unnecessary uninstalls and reinstalls of optimally functioning equipment. And, if the random crashes occur fairly soon after you boot, it should not take very long to ID the issue by removing and reinstalling components.

As I stated at the outset, however, it seems counter-productive to me to disregard what you already know.

Monk
My System SpecsSystem Spec
19 May 2010   #7

windows 7 ultimate
 
 

thnx for your help, i really apreciate... i 'll do my best to find what causes all this!!
My System SpecsSystem Spec
22 May 2010   #8

windows 7 ultimate
 
 

last report from this..... finally the crash goes specific

On Sat 22/5/2010 8:20:01 πμ your computer crashed
This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x116 (0x872C4510, 0x92AF1A50, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
Dump file: C:\Windows\Minidump\052210-18626-01.dmp
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 197.45
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 197.45
My System SpecsSystem Spec
22 May 2010   #9

64-bit Windows 8.1 Pro
 
 

Replace your GFX card driver with the latest version...
My System SpecsSystem Spec
22 May 2010   #10

windows 7 ultimate
 
 

thnx for the quick reply...
but i have already did this action with the latest drivers...... but the problem persists...
My System SpecsSystem Spec
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 win7 crashes randomnly




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