Please help!!!!!!!
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Please help!!!!!!!
first time posting and although good for most things not at the programing level of a PC.
So here is the issue I have windows 7 and after microsoft outlook crashed i re-booted my computer. When it came back up the screen has only 3 things on it on the bottom.
The ease of use button
windows 7 logo
shut down button
in that order from lft to right.
I cannot do anything no cntr+alt+del nothing works and the only options on the shut down button are sleep hibernate and shut down.
I have important files that I was working on for the last 15 hours straight and cannot afford to lose it.
Please tell me that someone here can help.
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try /SFC SCANNOW
that's the easy things to do.
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how i cant access the command prompts either cannot access anything
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if like that,, u must do Repair Install
edit : repair install without lost your data
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i tried that already not working
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Make sure that your DVD drive is set as the first boot device, then boot from your windows DVD and choose repair install, or custom (clean) install...
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no disk to boot from came pre loaded. already ran a fix and restore point same thing has anybody seen this before
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You should have an option on boot to restore to factory settings ... this will restore your computer to its original state..
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that option is not there either, its weird because i can use the mouse and it has 2 icons that work but it is not loading the desktop any other suggestions.
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you can login to setup BIOS ??
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