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Windows 7: Please help!!!!!!!

20 May 2010   #1

windows 7
 
 
Please help!!!!!!!

first time posting and although good for most things not at the programing level of a PC.

So here is the issue I have windows 7 and after microsoft outlook crashed i re-booted my computer. When it came back up the screen has only 3 things on it on the bottom.

The ease of use button
windows 7 logo
shut down button
in that order from lft to right.

I cannot do anything no cntr+alt+del nothing works and the only options on the shut down button are sleep hibernate and shut down.

I have important files that I was working on for the last 15 hours straight and cannot afford to lose it.

Please tell me that someone here can help.

My System SpecsSystem Spec
.

20 May 2010   #2
ryo

 
 

try /SFC SCANNOW

that's the easy things to do.
My System SpecsSystem Spec
20 May 2010   #3

windows 7
 
 

how i cant access the command prompts either cannot access anything
My System SpecsSystem Spec
.


20 May 2010   #4
ryo

 
 

if like that,, u must do Repair Install

edit : repair install without lost your data
My System SpecsSystem Spec
20 May 2010   #5

windows 7
 
 

i tried that already not working
My System SpecsSystem Spec
20 May 2010   #6

64-bit Windows 8.1 Pro
 
 

Make sure that your DVD drive is set as the first boot device, then boot from your windows DVD and choose repair install, or custom (clean) install...
My System SpecsSystem Spec
20 May 2010   #7

windows 7
 
 

no disk to boot from came pre loaded. already ran a fix and restore point same thing has anybody seen this before
My System SpecsSystem Spec
20 May 2010   #8

64-bit Windows 8.1 Pro
 
 

You should have an option on boot to restore to factory settings ... this will restore your computer to its original state..
My System SpecsSystem Spec
20 May 2010   #9

windows 7
 
 

that option is not there either, its weird because i can use the mouse and it has 2 icons that work but it is not loading the desktop any other suggestions.
My System SpecsSystem Spec
20 May 2010   #10
ryo

 
 

you can login to setup BIOS ??
My System SpecsSystem Spec
Reply

 Please help!!!!!!!




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