New
#1
just got my laptop and getting unexpected shutdown...
since i got my laptop i get this unexpected shutdown everytime it idles...hope some of you gurus can help out and give a solution...
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88004D2F89C
BCP3: FFFFF88001F24780
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\052010-22900-01.dmp
C:\Users\gitoy\AppData\Local\Temp\WER-50856-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt
here is my system info...
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name GITOY-PC
System Manufacturer Acer
System Model Aspire 5740
System Type x64-based PC
Processor Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz, 2267 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Phoenix Technologies LTD V1.22, 3/18/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name gitoy-PC\gitoy
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.86 GB
Available Physical Memory 2.70 GB
Total Virtual Memory 7.73 GB
Available Virtual Memory 6.39 GB
Page File Space 3.86 GB
Page File C:\pagefile.sys
thanks in advance...