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Windows 7: Adobe Photoshop 64bit freezes on 64bit windows


23 May 2010   #1

windows7
 
 
Adobe Photoshop 64bit freezes on 64bit windows

getting frustrated as since i got windows 7 both Adobe Photoshop cs4 and Grass Valley Edius keep freezing.
Edius usually only will freeze for 10 seconds then rectify but photoshop is freezing often.. especially after the pc has idled, and nothing can rectify it, so im losing work

help!


My System SpecsSystem Spec
.

23 May 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by windows7snapper View Post
getting frustrated as since i got windows 7 both Adobe Photoshop cs4 and Grass Valley Edius keep freezing.
Edius usually only will freeze for 10 seconds then rectify but photoshop is freezing often.. especially after the pc has idled, and nothing can rectify it, so im losing work

help!
We need tons more info.

First can you go into event viewer (type eventvwr in search)

Go to the windows log>application tab.

Look for critical errors (they have red in the left hand column) that say app hang, app crash, or anything relevant to the problem


When you find them note the event ID and source codes and relay them to us.

Let us know if you need help

Ken
My System SpecsSystem Spec
Reply

 Adobe Photoshop 64bit freezes on 64bit windows




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