"has stopped working" and BSOD's

snapnstop · 27 May 2010

Been posting this on several other debugging forums and nothing has been resolved.

I'll attach the SF Diagnostic folder here with all the relevant files for you pros.

The problem:

I'm getting "has stopped working" on everything from Explorer, Iexplorer, Windows Defender, my antivirus software and COM Surrogate. It only happens on some computer sessions (as in really unpredictable behaviour). Sometimes Explorer keeps restarting over and over again for 10 minutes until I force a system restart.

I also get BSOD's with different information on it.

What I've done to date:

- ran memtest86 for 5 passes with no errors or any issues.
- tried 3 different Antivirus software and done a thorough uninstall after each one (Avast, Avira and my current MSE).
- ran CHKDSK /f and /r with no corrupted or damaged files.
- formatted my OS HDD and reinstalled Windows 7 again after I couldn't resolve the problem the first time around.

Thanks in advance for any help on this guys!

Tews · 27 May 2010

The .dmp file was corrupted and was un-readable... can you re-upload it?

snapnstop · 28 May 2010

Just had 2 BSOD's today. Had to restart the computer and another one came up.

They were: STOP 0x00000024 and STOP 0x0000007e.

Both of them should be included in a updated attachment of my first post.

Damn this is confusing... I restarted a third time and nothing is wrong...

snapnstop · 28 May 2010

Anyone read the .dmp files and have a clue?

Kinda bumping this thread as no help has been received. :)

Thanks in advance!

zigzag3143 · 28 May 2010

snapnstop said:

Anyone read the .dmp files and have a clue?

Kinda bumping this thread as no help has been received. :)

Thanks in advance!

running them now might take a bit there are more than a few

Ok

There are as many causes as BSOD's. When there are that many I have to think hardware. In fact several were still being caused by memory corruption so I wonder how long you ran the memory test, and if you tested the mobo memory slots one by one as well

If you have not yet run a system file check you should by
(type cmd in search>right click and run as admin>sfc /scannow)

Let us know the results

Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri May 28 01:35:54.656 2010 (GMT-4)
System Uptime: 0 days 0:00:38.451
BugCheck 1000007E, {ffffffffc0000005, fffff800030070f3, fffff880031b68b8, fffff880031b6120}
Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+43 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri May 28 01:34:04.551 2010 (GMT-4)
System Uptime: 0 days 0:00:38.971
BugCheck 24, {1904fb, fffff88007f23328, fffff88007f22b90, fffff800031bddbe}
Probably caused by : Ntfs.sys ( Ntfs!NtfsQueryDirectory+1d17 )
PROCESS_NAME:  WerFault.exe
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed May 26 19:39:19.287 2010 (GMT-4)
System Uptime: 0 days 0:00:53.098
BugCheck 3B, {c0000005, fffff88001106fa9, fffff88008fb47e0, 0}
Probably caused by : fltmgr.sys ( fltmgr!GetContextFromStreamList+99 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  MpCmdRun.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon May 24 02:54:33.452 2010 (GMT-4)
System Uptime: 0 days 0:10:47.247
BugCheck 24, {1904fb, fffff8800318c5d8, fffff8800318be40, fffff80002eadbb3}
Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteScb+108 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon May 24 01:37:02.482 2010 (GMT-4)
System Uptime: 0 days 0:09:06.293
BugCheck 19, {21, fffff900c1f92000, 7e80, 80000007e80}
Probably caused by : win32k.sys ( win32k!FreeObject+58 )
BUGCHECK_STR:  0x19_21
PROCESS_NAME:  iexplore.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon May 24 01:27:22.126 2010 (GMT-4)
System Uptime: 0 days 1:05:42.937
BugCheck 3B, {c0000005, fffff8000312c73f, fffff88009bc08f0, 0}
Probably caused by : memory_corruption ( nt!MiUnsecureVirtualMemory+15f )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  explorer.exe

Bugchecks which can be checked here. http://www.carrona.org/bsodindx.html#The_BSOD_Listing

Code:

Bugcheck code 1000007E
Bugcheck code 00000024
Bugcheck code 0000003B
Bugcheck code 00000024
Bugcheck code 00000019
Bugcheck code 0000003B

Since hardware is suspected I have included what that means, and what to try instructions here. https://www.sevenforums.com/crash-loc...-what-try.html

Let us know if we can help

ken