Windows 7: HidClass.sys BugCheck

ill · 27 May 2010

Experiencing a bugcheck resulting in a memory dump. What I'm seeing at the blue screen is hidclass.sys - Address FFFFF8800670AE0F base at FFFFF88006706000, Date Stamp 4a5bcbfd. I performed a sfc /SCANNOW. The result is "Windows Resource Protection did not find any integrity violations."

I am in the process of running Memtest86+. Thanks for helping.

Additional Info
My rig is overclocked @ 3.4GHz. Here is a partial list. I don't know if the info is needed.
Gigabyte GA-EP45-UD3P rev1.0 BIOS F10 (Mobo)
Intel Q6600 (CPU)
Tuniq Tower (CPU Cooler)
G. Skill F2-6400CL5D-8GBPQ (4GB x 2) (Memory)
eVGA 8800GTX (GPU)
PC Power and Cooliing Turbo Cool 850 (PSU)

Event Viewer

Code:

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          5/27/2010 1:13:51 AM
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (2)
User:          SYSTEM
Computer:      bug-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2010-05-27T05:13:51.062816800Z" />
    <EventRecordID>22819</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>bug-PC</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">209</Data>
    <Data Name="BugcheckParameter1">0x6714280</Data>
    <Data Name="BugcheckParameter2">0x2</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0xfffff8800670ae0f</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
  </EventData>
</Event>

Jonathan_King · 27 May 2010

Just as general BSOD troubleshooting, I recommend resetting your overclock to defaults, at least until we get this all solved.

Update or uninstall these old drivers or their respective programs:

Code:

\ElbyCDFL.sys Thu Dec 14 16:22:27 2006- SlySoft CloneCD system driver file
pcouffin.sys Tue Dec 05 09:39:30 2006- Virtual CD drivers, probably related to SlySoft

The dmp points to your USB drivers as the cause.

Code:

BugCheck D1, {6714280, 2, 0, fffff8800670ae0f}

Probably caused by : HIDCLASS.SYS

STACK TEXT:

Code:

nt!KeBugCheckEx
 nt!KiBugCheckDispatch+0x69
 nt!KiPageFault+0x260
HIDCLASS!HidpInterruptReadComplete+0x30f
nt!IopfCompleteRequest+0x3a6
USBPORT!USBPORT_Core_iCompleteDoneTransfer+0xa15
USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x3a7
USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xf3
USBPORT!USBPORT_Xdpc_Worker+0x1d9
nt!KiRetireDpcList+0x1bc
nt!KiIdleLoop+0x5a

I would therefore recommend uninstalling your USB drivers, and installing a fresh copy.

Please upload any new dmps you might get.

ill · 27 May 2010

Hey Jonathan_King, thanks for responding to my call for help. After performing a memtest, I'm inclined to believe the problem is the memory timing. The test was run at default settings. I'm going to keep the rig in the default state for two days. If no bugcheck occurs by Saturday morning, I'll know it is definitely a timing issue. I'll get back to you. This should have been my first step before posting here. Thanks again.

Jonathan_King · 27 May 2010

No problem, glad I could point you in the right direction. If you need help with the memory timings, I know of a couple experts here that would be happy to help you.

ill · 27 May 2010

Thanks Jonathan. Enjoy Memorial Day with family and friends.

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