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Windows 7: Dual boot BSOD's and random reboots (dmp file included)


27 May 2010   #1

win 7 64 and win xp
 
 
Dual boot BSOD's and random reboots (dmp file included)

Hello, i installed both win 7 64 bit (build rc 7600) and windows xp sp2 on 1 harddrive. Both of them are randomly rebooting, sometimes with sometimes without bsod' s. I attached a zip containing the first and the most recent dumpfile.

What i noticed:

A few days ago i was working in 3dsmax and i got these pop-up messages that there was something wrong with the drivers of my graphics card. 3dsmax would than freeze and my monitor would tick but come back in a few seconds and would work fine again. That same day i suddenly got a BSOD saying: machine check exception. I uninstalled any recently installed software but the problem still occured.
When i booted win xp i got reboots aswell, so i figured it was a hardware problem. The last few bsod' s gave the 0x124 code, which i red a few threads about and the cause seems consistent with the analysing BlueScreenView did on the crashdumps. There' s something wrong with the hall.dll and the ntoskrnl.exe according to bluescreenview. Also i noticed that the first time i booted win xp, there was no lan connection, which is highly unusual for that os. These are the results of a bios scan i did (bad drivers are in cursive):

Disk Drives
Hitachi HDS721050CLA362 ATA Device
SAMSUNG HD103SI ATA Device
Display adapters
NVIDIA GeForce 8600 GT (Microsoft Corporation - WDDM v1.1)
DVD/CD-ROM drives
TSSTcorp CDDVDW SH-S222A ATA Device
UNA IZKPIZ49I SCSI CdRom Device
Human Interface Devices
HID-compliant consumer control device
USB Input Device
USB Input Device
IDE ATA/ATAPI controllers
Standard Dual Channel PCI IDE Controller
Standard Dual Channel PCI IDE Controller

Standard Dual Channel PCI IDE Controller
Standard Dual Channel PCI IDE Controller
Keyboards
HID Keyboard Device
Mice and other pointing devices
Microsoft PS/2 Mouse
Monitors
PHILIPS 105S(15inch/CM2300)
Network adapters
Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Processors
Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
SCSI and RAID controllers
ADSJB03K IDE Controller
Sound, video and game controllers
E-MU E-DSP Audio Processor (WDM)
High Definition Audio Device
System Devices
1394 OHCI Compliant Host Controller
Universal Serial Bus controllers

Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Intel(R) ICH10 Family USB Universal Host Controller - 3A34
Intel(R) ICH10 Family USB Universal Host Controller - 3A35
Intel(R) ICH10 Family USB Universal Host Controller - 3A36
Intel(R) ICH10 Family USB Universal Host Controller - 3A37
Intel(R) ICH10 Family USB Universal Host Controller - 3A38
Intel(R) ICH10 Family USB Universal Host Controller - 3A39
USB Composite Device
Disconnected Devices
Freecom Mobile Drive XXS USB Device
HID-compliant mouse
Intel(R) G45/G43 Express Chipset
Intel(R) High Definition Audio HDMI
ST332082 0AS USB Device
Samsung YP-U2 USB Device
Standard PS/2 Keyboard
USB Input Device
USB Mass Storage Device
USB Mass Storage Device
USB Mass Storage Device
YAMAHA MOTIF-R

Systeem specs:
Field Value
Computer
Operating System Windows 7 Ultimate Media Center Edition
OS Service Pack -
DirectX 4.09.00.0904 (DirectX 9.0c)

Motherboard
CPU Type 2x Intel Pentium III Xeon, 2333 MHz
Motherboard Name MSI G45M Digital
Motherboard Chipset Unknown
System Memory 8192 MB
BIOS Type Unknown

Display
Video Adapter GeForce 8600 GT
Video Adapter GeForce 8600 GT
Monitor Philips 105S (CM2300) [15" CRT] (83619019)

Multimedia
Audio Adapter E-MU E-DSP Audio Processor (WDM) [NoDB]
Audio Adapter High Definition Audio Controller [NoDB]

Storage
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
SCSI/RAID Controller ADSJB03K IDE Controller
Disk Drive Hitachi HDS721050CLA362 ATA Device
Disk Drive SAMSUNG HD103SI ATA Device
Disk Drive SAMSUNG HD103SI ATA Device
Optical Drive TSSTcorp CDDVDW SH-S222A ATA Device
Optical Drive UNA IZKPIZ49I SCSI CdRom Device
SMART Hard Disks Status Unknown

Partitions
C: (NTFS) 250003 MB (164614 MB free)
D: (NTFS) 250003 MB (78187 MB free)
E: (NTFS) 953867 MB (656770 MB free)
F: (NTFS) 476929 MB (429666 MB free)
G: (NTFS) 250003 MB (157156 MB free)
Total Size 2129.7 GB (1451.6 GB free)

Input
Keyboard HID Keyboard Device
Mouse HID-compliant mouse
Mouse Microsoft PS/2 Mouse

Network
Network Adapter Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) (145.52.249.78)

Peripherals
Printer Fax
Printer Microsoft XPS Document Writer
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A34 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A35 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A36 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A37 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A38 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A39 [NoDB]
USB2 Controller Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A [NoDB]
USB2 Controller Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C [NoDB]
USB Device USB Composite Device
USB Device USB Input Device
USB Device USB Input Device


My System SpecsSystem Spec
.

27 May 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by marcush View Post
Hello, i installed both win 7 64 bit (build rc 7600) and windows xp sp2 on 1 harddrive. Both of them are randomly rebooting, sometimes with sometimes without bsod' s. I attached a zip containing the first and the most recent dumpfile.

What i noticed:

A few days ago i was working in 3dsmax and i got these pop-up messages that there was something wrong with the drivers of my graphics card. 3dsmax would than freeze and my monitor would tick but come back in a few seconds and would work fine again. That same day i suddenly got a BSOD saying: machine check exception. I uninstalled any recently installed software but the problem still occured.
When i booted win xp i got reboots aswell, so i figured it was a hardware problem. The last few bsod' s gave the 0x124 code, which i red a few threads about and the cause seems consistent with the analysing BlueScreenView did on the crashdumps. There' s something wrong with the hall.dll and the ntoskrnl.exe according to bluescreenview. Also i noticed that the first time i booted win xp, there was no lan connection, which is highly unusual for that os. These are the results of a bios scan i did (bad drivers are in cursive):
Code:
 Disk Drives         
    Hitachi HDS721050CLA362 ATA Device        
    SAMSUNG HD103SI ATA Device        
   Display adapters         
   NVIDIA GeForce 8600 GT (Microsoft Corporation - WDDM v1.1)      
   DVD/CD-ROM drives         
    TSSTcorp CDDVDW SH-S222A ATA Device        
    UNA IZKPIZ49I SCSI CdRom Device        
   Human Interface Devices         
    HID-compliant consumer control device        
    USB Input Device        
    USB Input Device        
   IDE ATA/ATAPI controllers         
  Standard Dual Channel PCI IDE Controller                                     
    Standard Dual Channel PCI IDE Controller                                  
    Standard Dual Channel PCI IDE Controller        
    Standard Dual Channel PCI IDE Controller        
   Keyboards         
    HID Keyboard Device        
   Mice and other pointing devices         
    Microsoft PS/2 Mouse        
   Monitors         
    PHILIPS 105S(15inch/CM2300)       
   Network adapters         
   Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)      
   Processors         
    Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz        
   SCSI and RAID controllers         
    ADSJB03K IDE Controller        
   Sound, video and game controllers         
    E-MU E-DSP Audio Processor (WDM)        
 High Definition Audio Device      
   System Devices         
    1394 OHCI Compliant Host Controller        
   Universal Serial Bus controllers         
    Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A        
    Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C        
    Intel(R) ICH10 Family USB Universal Host Controller - 3A34        
    Intel(R) ICH10 Family USB Universal Host Controller - 3A35        
    Intel(R) ICH10 Family USB Universal Host Controller - 3A36        
    Intel(R) ICH10 Family USB Universal Host Controller - 3A37        
    Intel(R) ICH10 Family USB Universal Host Controller - 3A38        
    Intel(R) ICH10 Family USB Universal Host Controller - 3A39        
    USB Composite Device        
   Disconnected Devices         
    Freecom Mobile Drive XXS USB Device        
    HID-compliant mouse        
    Intel(R) G45/G43 Express Chipset        
    Intel(R) High Definition Audio HDMI        
    ST332082 0AS USB Device        
    Samsung YP-U2 USB Device        
    Standard PS/2 Keyboard        
    USB Input Device        
    USB Mass Storage Device        
    USB Mass Storage Device        
    USB Mass Storage Device        
    YAMAHA MOTIF-R       
 
Systeem specs:
Field Value
Computer 
Operating System Windows 7 Ultimate Media Center Edition
OS Service Pack -
DirectX 4.09.00.0904 (DirectX 9.0c)
 
Motherboard 
CPU Type 2x Intel Pentium III Xeon, 2333 MHz
Motherboard Name MSI G45M Digital
Motherboard Chipset Unknown
System Memory 8192 MB
BIOS Type Unknown
 
Display 
Video Adapter GeForce 8600 GT
Video Adapter GeForce 8600 GT
Monitor Philips 105S (CM2300)  [15" CRT]  (83619019)
 
Multimedia 
Audio Adapter E-MU E-DSP Audio Processor (WDM) [NoDB]
Audio Adapter High Definition Audio Controller [NoDB]
 
Storage 
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
SCSI/RAID Controller ADSJB03K IDE Controller
Disk Drive Hitachi HDS721050CLA362 ATA Device
Disk Drive SAMSUNG HD103SI ATA Device
Disk Drive SAMSUNG HD103SI ATA Device
Optical Drive TSSTcorp CDDVDW SH-S222A ATA Device
Optical Drive UNA IZKPIZ49I SCSI CdRom Device
SMART Hard Disks Status Unknown
 
Partitions 
C: (NTFS) 250003 MB (164614 MB free)
D: (NTFS) 250003 MB (78187 MB free)
E: (NTFS) 953867 MB (656770 MB free)
F: (NTFS) 476929 MB (429666 MB free)
G: (NTFS) 250003 MB (157156 MB free)
Total Size 2129.7 GB (1451.6 GB free)
 
Input 
Keyboard HID Keyboard Device
Mouse HID-compliant mouse
Mouse Microsoft PS/2 Mouse
 
Network 
Network Adapter Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)  (145.52.249.78)
 
Peripherals 
Printer Fax
Printer Microsoft XPS Document Writer
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A34 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A35 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A36 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A37 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A38 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A39 [NoDB]
USB2 Controller Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A [NoDB]
USB2 Controller Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C [NoDB]
USB Device USB Composite Device
USB Device USB Input Device
USB Device USB Input Device
Pretty obvious your video driver. Remove all traces of the current driver and download and install a fresh copy


Code:
BugCheck 116, {fffffa8008bf8010, fffff8800481f6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
ееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееее
BugCheck 116, {fffffa8007238010, fffff880048ea6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
ееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееее
BugCheck 116, {fffffa80070774e0, fffff8800490c6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
ееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееее
BugCheck 116, {fffffa800949f010, fffff880048ac6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
ееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееее
BugCheck 116, {fffffa8006e05010, fffff8800483e6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
ееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееее
BugCheck 116, {fffffa80093a0010, fffff8800485b6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
Let us know if you need help

Ken
My System SpecsSystem Spec
27 May 2010   #3

win 7 64 and win xp
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by marcush View Post
Hello, i installed both win 7 64 bit (build rc 7600) and windows xp sp2 on 1 harddrive. Both of them are randomly rebooting, sometimes with sometimes without bsod' s. I attached a zip containing the first and the most recent dumpfile.

What i noticed:

A few days ago i was working in 3dsmax and i got these pop-up messages that there was something wrong with the drivers of my graphics card. 3dsmax would than freeze and my monitor would tick but come back in a few seconds and would work fine again. That same day i suddenly got a BSOD saying: machine check exception. I uninstalled any recently installed software but the problem still occured.
When i booted win xp i got reboots aswell, so i figured it was a hardware problem. The last few bsod' s gave the 0x124 code, which i red a few threads about and the cause seems consistent with the analysing BlueScreenView did on the crashdumps. There' s something wrong with the hall.dll and the ntoskrnl.exe according to bluescreenview. Also i noticed that the first time i booted win xp, there was no lan connection, which is highly unusual for that os. These are the results of a bios scan i did (bad drivers are in cursive):
Code:
 Disk Drives         
    Hitachi HDS721050CLA362 ATA Device        
    SAMSUNG HD103SI ATA Device        
   Display adapters         
   NVIDIA GeForce 8600 GT (Microsoft Corporation - WDDM v1.1)      
   DVD/CD-ROM drives         
    TSSTcorp CDDVDW SH-S222A ATA Device        
    UNA IZKPIZ49I SCSI CdRom Device        
   Human Interface Devices        
    HID-compliant consumer control device        
    USB Input Device        
    USB Input Device        
  IDE ATA/ATAPI controllers        
 Standard Dual Channel PCI IDE Controller                                     
   Standard Dual Channel PCI IDE Controller                                  
    Standard Dual Channel PCI IDE Controller        
    Standard Dual Channel PCI IDE Controller        
   Keyboards        
    HID Keyboard Device        
   Mice and other pointing devices        
    Microsoft PS/2 Mouse        
  Monitors         
    PHILIPS 105S(15inch/CM2300)       
   Network adapters        
   Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)      
  Processors        
    Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz        
   SCSI and RAID controllers         
    ADSJB03K IDE Controller        
  Sound, video and game controllers        
    E-MU E-DSP Audio Processor (WDM)        
 High Definition Audio Device     
  System Devices         
   1394 OHCI Compliant Host Controller        
  Universal Serial Bus controllers         
    Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A        
    Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C        
    Intel(R) ICH10 Family USB Universal Host Controller - 3A34        
    Intel(R) ICH10 Family USB Universal Host Controller - 3A35        
    Intel(R) ICH10 Family USB Universal Host Controller - 3A36        
    Intel(R) ICH10 Family USB Universal Host Controller - 3A37        
    Intel(R) ICH10 Family USB Universal Host Controller - 3A38        
    Intel(R) ICH10 Family USB Universal Host Controller - 3A39        
    USB Composite Device        
  Disconnected Devices        
    Freecom Mobile Drive XXS USB Device        
    HID-compliant mouse        
    Intel(R) G45/G43 Express Chipset        
    Intel(R) High Definition Audio HDMI        
    ST332082 0AS USB Device        
    Samsung YP-U2 USB Device        
    Standard PS/2 Keyboard        
    USB Input Device        
    USB Mass Storage Device        
    USB Mass Storage Device        
    USB Mass Storage Device        
    YAMAHA MOTIF-R       
 
Systeem specs:
Field Value
Computer 
Operating System Windows 7 Ultimate Media Center Edition
OS Service Pack -
DirectX 4.09.00.0904 (DirectX 9.0c)
 
Motherboard 
CPU Type 2x Intel Pentium III Xeon, 2333 MHz
Motherboard Name MSI G45M Digital
Motherboard Chipset Unknown
System Memory 8192 MB
BIOS Type Unknown
 
Display 
Video Adapter GeForce 8600 GT
Video Adapter GeForce 8600 GT
Monitor Philips 105S (CM2300)  [15" CRT]  (83619019)
 
Multimedia 
Audio Adapter E-MU E-DSP Audio Processor (WDM) [NoDB]
Audio Adapter High Definition Audio Controller [NoDB]
 
Storage 
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
SCSI/RAID Controller ADSJB03K IDE Controller
Disk Drive Hitachi HDS721050CLA362 ATA Device
Disk Drive SAMSUNG HD103SI ATA Device
Disk Drive SAMSUNG HD103SI ATA Device
Optical Drive TSSTcorp CDDVDW SH-S222A ATA Device
Optical Drive UNA IZKPIZ49I SCSI CdRom Device
SMART Hard Disks Status Unknown
 
Partitions 
C: (NTFS) 250003 MB (164614 MB free)
D: (NTFS) 250003 MB (78187 MB free)
E: (NTFS) 953867 MB (656770 MB free)
F: (NTFS) 476929 MB (429666 MB free)
G: (NTFS) 250003 MB (157156 MB free)
Total Size 2129.7 GB (1451.6 GB free)
 
Input 
Keyboard HID Keyboard Device
Mouse HID-compliant mouse
Mouse Microsoft PS/2 Mouse
 
Network 
Network Adapter Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)  (145.52.249.78)
 
Peripherals 
Printer Fax
Printer Microsoft XPS Document Writer
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A34 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A35 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A36 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A37 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A38 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A39 [NoDB]
USB2 Controller Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A [NoDB]
USB2 Controller Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C [NoDB]
USB Device USB Composite Device
USB Device USB Input Device
USB Device USB Input Device
Pretty obvious your video driver. Remove all traces of the current driver and download and install a fresh copy


Code:
BugCheck 116, {fffffa8008bf8010, fffff8800481f6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
ееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееее
BugCheck 116, {fffffa8007238010, fffff880048ea6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
ееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееее
BugCheck 116, {fffffa80070774e0, fffff8800490c6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
ееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееее
BugCheck 116, {fffffa800949f010, fffff880048ac6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
ееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееее
BugCheck 116, {fffffa8006e05010, fffff8800483e6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
ееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееееее
BugCheck 116, {fffffa80093a0010, fffff8800485b6a0, 0, 2}
Probably caused by : atikmdag.sys ( atikmdag+126a0 )
Let us know if you need help

Ken
thanks for the quick response. Actually this check is done after i installed the geforce 8600 gt card with the most recent drivers. And i got the bsod' s first when i still used the onboard graphic card "intel GMA X4500HD".
My System SpecsSystem Spec
.


27 May 2010   #4

win 7 64 and win xp
 
 

i found the drivers of the motherboard here:

MSI Global РђЊ Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more

and here:

MSI Global РђЊ Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more

should i install all the drivers or with the exception of the audio and video card drivers (since i' ve got my own cards installed)? and can i safely install the motherboard update. I searched for the middle number in the motherboard' s serial "7521" and it led me to those drivers.
My System SpecsSystem Spec
Reply

 Dual boot BSOD's and random reboots (dmp file included)




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