|29 May 2010||#2|
| || |
It looks to me that it's associated with your Authentium protection program (amp.sys).
But it could also be an issue with your Silicon Image driver - comes with package for the SIxxxx drivers (controls the hard drives).
But, to add to your problems, there's these other BSOD causing issues:
- the ASACPI.sys driver dated from 2004
- the Speedfan drivers dated from 1996 and 2006
- numerous other drivers that are over 2 years old
So, please do this:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Authentium product from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Authentium using this free tool: Authentium: What Safe Feels Like
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's
- Uninstall the current drivers
- Install the freshly downloaded drivers
3 - Go to this link: ASUSTeK Computer Inc.-Support-
- enter your system info and then specify Windows 7 (32 bit)
- scroll down to the Utilities section and download the Asus ATK0110 ACPI Utility driver and install it
NOTE: This is a known cause of BSOD's and must be updated.
4 - Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
Here's the older drivers. Please pay particular attention to any dated 2007 or earlier. You can look them up at: Driver Reference :
ASACPI.sys Thu Aug 12 22:52:52 2004 ElRawDsk.sys Sat Jul 26 13:58:57 2008 FileDisk.SYS Wed Jan 18 17:30:00 2006 GEARAspiWDM.sys Mon Aug 07 13:11:27 2006 giveio.sys Wed Apr 03 22:33:25 1996 mchInjDrv.sys Wed Jan 11 02:07:52 2006 nvm62x32.sys Fri Oct 17 17:00:39 2008 nvmpu401.sys Wed Apr 13 15:34:22 2005 PxHelp20.sys Fri Feb 02 16:23:57 2007 SI3132.sys Wed Oct 03 14:41:04 2007 SiRemFil.sys Wed Jun 20 16:06:09 2007 SiWinAcc.sys Thu Jun 14 20:02:27 2007 speedfan.sys Sun Sep 24 09:28:47 2006
Built by: 7600.16539.x86fre.win7_gdr.100226-1909 Debug session time: Sat May 29 04:10:47.243 2010 (GMT-4) System Uptime: 0 days 0:02:28.243 *** WARNING: Unable to verify timestamp for amp.sys *** ERROR: Module load completed but symbols could not be loaded for amp.sys *** WARNING: Unable to verify timestamp for SiWinAcc.sys *** ERROR: Module load completed but symbols could not be loaded for SiWinAcc.sys PROCESS_NAME: explorer.exe BUGCHECK_STR: 0x24
|My System Specs|
|Similar help and support threads for2: Windows 7 BSOD (Mini Dump attached)|
|BSOD after installing Windows 7, dump documents attached.||BSOD Help and Support|
|BSOD error code system service exception (attached mini dump)||BSOD Help and Support|
|help with bsod reading mini dump||BSOD Help and Support|
|BSOD again.....attached mini dump this time||BSOD Help and Support|
|BSOD Asus Mini Dump||BSOD Help and Support|
|BSOD, Mini Dump Attached. Help?||BSOD Help and Support|
|BSOD upon start-up, mini-dump attached||BSOD Help and Support|
|Our Sites ||Site Links ||About Us ||Find Us |
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
All times are GMT -5. The time now is 02:58 PM.