The blue screen problem has definitely been resolved by removing the sbapifs file ... thank you Ken!
I'm wondering if the new dump file I posted in post #10 indicates a specific hardware issue that caused my computer to instantly shut down to black screen and reboot?
Here is the latest dump file immediately after my machine instantly shut down to black screen and rebooted a few minutes ago. Hope this helps.
I booted into safe mode to search for the Sbapifs.sys file and my machine shut down mid-search. I repeated this and the search came back as 'no items match'.
AV scan of entire computer was negative.
Please run a scan with Malwarebytes.
Remove Norton. I have seen it cause countless BSODs, and needs to be uninstalled ASAP. Microsoft Security Essentials is a great free choice, guaranteed not to cause problems, because it's made by Microsoft.
Be sure to run this Norton removal tool: ftp://ftp.symantec.com/public/englis...moval_Tool.exe
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_053010-24882-01.zip\053010-24882-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Machine Name: Kernel base = 0xfffff800`02c12000 PsLoadedModuleList = 0xfffff800`02e4fe50 Debug session time: Sun May 30 08:51:17.844 2010 (GMT-4) System Uptime: 0 days 0:12:41.686 Loading Kernel Symbols ............................................................... ................................................................ ............................................ Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff880058867dc, fffff880028c2d60, 0} Probably caused by : sbapifs.sys ( sbapifs+37dc ) Followup: MachineOwner --------- 3: kd> lmsmn start end module name fffff880`00e00000 fffff880`00e57000 ACPI ACPI.sys fffff880`03e00000 fffff880`03e8a000 afd afd.sys fffff880`05381000 fffff880`05397000 AgileVpn AgileVpn.sys fffff880`00ddb000 fffff880`00de6000 amdxata amdxata.sys fffff880`07bf9000 fffff880`07c00000 AODDriver AODDriver.sys fffff880`07a20000 fffff880`07a2b000 asyncmac asyncmac.sys fffff880`00c86000 fffff880`00c8f000 atapi atapi.sys fffff880`00c8f000 fffff880`00cb9000 ataport ataport.SYS fffff880`0524d000 fffff880`0533b000 athrx athrx.sys fffff880`04015000 fffff880`04035000 AtiHdmi AtiHdmi.sys fffff880`0480e000 fffff880`04e25000 atikmdag atikmdag.sys fffff960`00970000 fffff960`009d1000 ATMFD ATMFD.DLL fffff880`00dba000 fffff880`00dc6000 BATTC BATTC.SYS fffff880`01841000 fffff880`01848000 Beep Beep.SYS fffff880`0404d000 fffff880`040f6000 BHDrvx64 BHDrvx64.sys fffff880`04372000 fffff880`04383000 blbdrive blbdrive.sys fffff880`04719000 fffff880`04737000 bowser bowser.sys fffff880`04200000 fffff880`0429c000 ccHPx64 ccHPx64.sys fffff960`00700000 fffff960`00727000 cdd cdd.dll fffff880`0182a000 fffff880`01838000 cdrbsdrv cdrbsdrv.SYS fffff880`01800000 fffff880`0182a000 cdrom cdrom.sys fffff880`00e89000 fffff880`00f49000 CI CI.dll fffff880`0197e000 fffff880`019ae000 CLASSPNP CLASSPNP.SYS fffff880`00d14000 fffff880`00d72000 CLFS CLFS.SYS fffff880`01000000 fffff880`01073000 cng cng.sys fffff880`00e77000 fffff880`00e80000 compbatt compbatt.sys fffff880`05371000 fffff880`05381000 CompositeBus CompositeBus.sys fffff880`05953000 fffff880`05961000 crashdmp crashdmp.sys fffff880`0582b000 fffff880`05837000 dc3d dc3d.sys fffff880`04354000 fffff880`04372000 dfsc dfsc.sys fffff880`04345000 fffff880`04354000 discache discache.sys fffff880`01968000 fffff880`0197e000 disk disk.sys fffff880`043dd000 fffff880`043ff000 drmk drmk.sys fffff880`0596d000 fffff880`05976000 dump_atapi dump_atapi.sys fffff880`05961000 fffff880`0596d000 dump_dumpata dump_dumpata.sys fffff880`05976000 fffff880`05989000 dump_dumpfve dump_dumpfve.sys fffff880`059d6000 fffff880`059e2000 Dxapi Dxapi.sys fffff880`04e25000 fffff880`04f19000 dxgkrnl dxgkrnl.sys fffff880`04f19000 fffff880`04f5f000 dxgmms1 dxgmms1.sys fffff880`042aa000 fffff880`04320000 eeCtrl64 eeCtrl64.sys fffff880`07a00000 fffff880`07a20000 ENG64 ENG64.SYS fffff880`04320000 fffff880`04345000 EraserUtilRebootDrv EraserUtilRebootDrv.sys fffff880`07a44000 fffff880`07bf9000 EX64 EX64.SYS fffff880`0533b000 fffff880`05348000 fdc fdc.sys fffff880`010c9000 fffff880`010dd000 fileinfo fileinfo.sys fffff880`041ef000 fffff880`041fa000 flpydisk flpydisk.sys fffff880`0107d000 fffff880`010c9000 fltmgr fltmgr.sys fffff880`0122b000 fffff880`01235000 Fs_Rec Fs_Rec.sys fffff880`0192e000 fffff880`01968000 fvevol fvevol.sys fffff880`0148b000 fffff880`014d5000 fwpkclnt fwpkclnt.sys fffff880`07a2b000 fffff880`07a34000 gdrv gdrv.sys fffff880`04800000 fffff880`0480d000 GEARAspiWDM GEARAspiWDM.sys fffff880`07a34000 fffff880`07a3e000 GVTDrv64 GVTDrv64.sys fffff800`031ee000 fffff800`03237000 hal hal.dll fffff880`04f5f000 fffff880`04f83000 HDAudBus HDAudBus.sys fffff880`058f7000 fffff880`05953000 HdAudio HdAudio.sys fffff880`059e2000 fffff880`059ed000 HidBatt HidBatt.sys fffff880`059b4000 fffff880`059cd000 HIDCLASS HIDCLASS.SYS fffff880`059cd000 fffff880`059d5080 HIDPARSE HIDPARSE.SYS fffff880`059a6000 fffff880`059b4000 hidusb hidusb.sys fffff880`04651000 fffff880`04719000 HTTP HTTP.sys fffff880`01925000 fffff880`0192e000 hwpolicy hwpolicy.sys fffff880`059fe000 fffff880`059ffe80 i1display_x64 i1display_x64.sys fffff880`02d42000 fffff880`02db9000 IDSvia64 IDSvia64.sys fffff880`0411c000 fffff880`04132000 intelppm intelppm.sys fffff880`02c9f000 fffff880`02cc6000 Ironx64 Ironx64.SYS fffff880`0523c000 fffff880`0524b000 kbdclass kbdclass.sys fffff880`05837000 fffff880`05845000 kbdhid kbdhid.sys fffff800`00bbf000 fffff800`00bc9000 kdcom kdcom.dll fffff880`0419a000 fffff880`041dd000 ks ks.sys fffff880`01200000 fffff880`0121a000 ksecdd ksecdd.sys fffff880`01460000 fffff880`0148b000 ksecpkg ksecpkg.sys fffff880`053f6000 fffff880`053fb200 ksthunk ksthunk.sys fffff880`0114b000 fffff880`01160000 Lbd Lbd.sys fffff880`058bd000 fffff880`058d2000 lltdio lltdio.sys fffff880`05860000 fffff880`05883000 luafv luafv.sys fffff880`00cbc000 fffff880`00d00000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll fffff880`05800000 fffff880`0580e000 monitor monitor.sys fffff880`0418b000 fffff880`0419a000 mouclass mouclass.sys fffff880`05845000 fffff880`05852000 mouhid mouhid.sys fffff880`00c6c000 fffff880`00c86000 mountmgr mountmgr.sys fffff880`04737000 fffff880`0474f000 mpsdrv mpsdrv.sys fffff880`0474f000 fffff880`0477c000 mrxsmb mrxsmb.sys fffff880`0477c000 fffff880`047ca000 mrxsmb10 mrxsmb10.sys fffff880`047ca000 fffff880`047ed000 mrxsmb20 mrxsmb20.sys fffff880`014de000 fffff880`014e9000 Msfs Msfs.SYS fffff880`00e60000 fffff880`00e6a000 msisadrv msisadrv.sys fffff880`0119b000 fffff880`011f9000 msrpc msrpc.sys fffff880`02d37000 fffff880`02d42000 mssmbios mssmbios.sys fffff880`01913000 fffff880`01925000 mup mup.sys fffff880`014f4000 fffff880`015e6000 ndis ndis.sys fffff880`053bb000 fffff880`053c7000 ndistapi ndistapi.sys fffff880`058d2000 fffff880`058e5000 ndisuio ndisuio.sys fffff880`053c7000 fffff880`053f6000 ndiswan ndiswan.sys fffff880`04000000 fffff880`04015000 NDProxy NDProxy.SYS fffff880`03eb0000 fffff880`03ebf000 netbios netbios.sys fffff880`03f9c000 fffff880`03fe1000 netbt netbt.sys fffff880`01400000 fffff880`01460000 NETIO NETIO.SYS fffff880`015e6000 fffff880`015f7000 Npfs Npfs.SYS fffff880`02d2b000 fffff880`02d37000 nsiproxy nsiproxy.sys fffff800`02c12000 fffff800`031ee000 nt ntkrnlmp.exe fffff880`01248000 fffff880`013eb000 Ntfs Ntfs.sys fffff880`01838000 fffff880`01841000 Null Null.SYS fffff880`02c00000 fffff880`02c53000 nwifi nwifi.sys fffff880`03e8a000 fffff880`03eb0000 pacer pacer.sys fffff880`05354000 fffff880`05371000 parport parport.sys fffff880`00da5000 fffff880`00dba000 partmgr partmgr.sys fffff880`00d72000 fffff880`00da5000 pci pci.sys fffff880`00e80000 fffff880`00e87000 pciide pciide.sys fffff880`00c5c000 fffff880`00c6c000 PCIIDEX PCIIDEX.SYS fffff880`0121a000 fffff880`0122b000 pcw pcw.sys fffff880`05a75000 fffff880`05b1b000 peauth peauth.sys fffff880`05852000 fffff880`05860000 point64k point64k.sys fffff880`02db9000 fffff880`02df6000 portcls portcls.sys fffff880`00d00000 fffff880`00d14000 PSHED PSHED.dll fffff880`05397000 fffff880`053bb000 rasl2tp rasl2tp.sys fffff880`05200000 fffff880`0521b000 raspppoe raspppoe.sys fffff880`0521b000 fffff880`0523c000 raspptp raspptp.sys fffff880`04171000 fffff880`0418b000 rassstp rassstp.sys fffff880`02cda000 fffff880`02d2b000 rdbss rdbss.sys fffff880`019f4000 fffff880`019fd000 RDPCDD RDPCDD.sys fffff880`0187b000 fffff880`01884000 rdpencdd rdpencdd.sys fffff880`014d5000 fffff880`014de000 rdprefmp rdprefmp.sys fffff880`018d9000 fffff880`01913000 rdyboost rdyboost.sys fffff880`04035000 fffff880`0404d000 rspndr rspndr.sys fffff880`04132000 fffff880`04171000 Rt64win7 Rt64win7.sys fffff880`05883000 fffff880`0589c000 sbapifs sbapifs.sys fffff880`05b1b000 fffff880`05b26000 secdrv secdrv.SYS fffff880`05348000 fffff880`05354000 serenum serenum.sys fffff880`02c53000 fffff880`02c70000 serial serial.sys fffff880`018d1000 fffff880`018d9000 spldr spldr.sys fffff880`02b01000 fffff880`02b87000 SRTSP64 SRTSP64.SYS fffff880`02cc6000 fffff880`02cda000 SRTSPX64 SRTSPX64.SYS fffff880`02a38000 fffff880`02ad0000 srv srv.sys fffff880`05b65000 fffff880`05bce000 srv2 srv2.sys fffff880`05b26000 fffff880`05b53000 srvnet srvnet.sys fffff880`0524b000 fffff880`0524c480 swenum swenum.sys fffff880`010dd000 fffff880`0114b000 SYMDS64 SYMDS64.SYS fffff880`01160000 fffff880`0119b000 SYMEFA64 SYMEFA64.SYS fffff880`03f66000 fffff880`03f9c000 SYMEVENT64x86 SYMEVENT64x86.SYS fffff880`03ef0000 fffff880`03f66000 SYMTDIV SYMTDIV.SYS fffff880`01603000 fffff880`01800000 tcpip tcpip.sys fffff880`05b53000 fffff880`05b65000 tcpipreg tcpipreg.sys fffff880`03ee3000 fffff880`03ef0000 TDI TDI.SYS fffff880`03ec5000 fffff880`03ee3000 tdx tdx.sys fffff880`02c8b000 fffff880`02c9f000 termdd termdd.sys fffff960`00460000 fffff960`0046a000 TSDDD TSDDD.dll fffff880`040f6000 fffff880`0411c000 tunnel tunnel.sys fffff880`041dd000 fffff880`041ef000 umbus umbus.sys fffff880`0580e000 fffff880`0582b000 usbccgp usbccgp.sys fffff880`059a4000 fffff880`059a5f00 USBD USBD.SYS fffff880`04fe6000 fffff880`04ff7000 usbehci usbehci.sys fffff880`04383000 fffff880`043dd000 usbhub usbhub.sys fffff880`04f90000 fffff880`04fe6000 USBPORT USBPORT.SYS fffff880`059ed000 fffff880`059fe000 usbscan usbscan.sys fffff880`05989000 fffff880`059a4000 USBSTOR USBSTOR.SYS fffff880`04f83000 fffff880`04f90000 usbuhci usbuhci.sys fffff880`00e6a000 fffff880`00e77000 vdrvroot vdrvroot.sys fffff880`01848000 fffff880`01856000 vga vga.sys fffff880`01856000 fffff880`0187b000 VIDEOPRT VIDEOPRT.SYS fffff880`00dc6000 fffff880`00ddb000 volmgr volmgr.sys fffff880`00c00000 fffff880`00c5c000 volmgrx volmgrx.sys fffff880`01885000 fffff880`018d1000 volsnap volsnap.sys fffff880`02c70000 fffff880`02c8b000 wanarp wanarp.sys fffff880`019e4000 fffff880`019f4000 watchdog watchdog.sys fffff880`00f49000 fffff880`00fed000 Wdf01000 Wdf01000.sys fffff880`00fed000 fffff880`00ffc000 WDFLDR WDFLDR.SYS fffff880`03fe1000 fffff880`03fea000 wfplwf wfplwf.sys fffff960`00070000 fffff960`0037f000 win32k win32k.sys fffff880`00e57000 fffff880`00e60000 WMILIB WMILIB.SYS fffff880`0589c000 fffff880`058bd000 WudfPf WudfPf.sys fffff880`02ad0000 fffff880`02b01000 WUDFRd WUDFRd.sys Unloaded modules: fffff880`02b87000 fffff880`02bf8000 spsys.sys fffff880`019ae000 fffff880`019bc000 crashdmp.sys fffff880`019bc000 fffff880`019c8000 dump_ataport fffff880`019c8000 fffff880`019d1000 dump_atapi.s fffff880`019d1000 fffff880`019e4000 dump_dumpfve
First, I’d like to thank Ken, Carl S, & Jonathan for all your help. I successfully removed the Sbapifs file and uninstalling Ad-Aware Pro stopped the system from regenerating it. The BSOD problem I had within Photoshop CS5 and a certain plugin has now been resolved.
As for the hardware problem which was causing immediate shut down and reboot of my system, we are experimenting to see if it is a heat-related issue. We repositioned a fan directly over the video card yesterday morning and so far, my machine has not shut down unexpectedly. In the past few weeks I’ve gone as long as three days without a problem so I’ll know for sure in a few more days.
Thanks for reporting back and letting us know what have done and what you are doing. Please post back with the results of your cooling test. And don't hesitate to let us know if you get another BSOD. We are here to help.
Everything seemed ok until this morning, approximately 30 minutes after turning on my computer. I was just web surfing when my computer snapped off, followed by a reboot. There is no blue screen and there are no error codes given other than a startup screen informing me that Windows did not shut down correctly and a choice of three startup options. Here is the latest dump file.
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