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Windows 7: Windows 7 boot problem


30 May 2010   #1

Windows 7
 
 
Windows 7 boot problem

I have a refurbished Gateway computer that I have had for 3 days. It has never been used before, but now Windows has stopped booting. When I turn it on it goes up til the screen when it says what operating system you have and then it just stops the booting process. I have installed Camtasia Studio, Fraps, Safari, Firefox, iTunes, Medialink ( a wifi card), Winrar, Norton Security 2009, Nero, and Quicktime player. The computer has no viruses. It did not come with the Windows 7 disc (at far as I know of). Is there a way to fix this without sending it back, buying a new Windows 7 disc, or wiping the hard drive and reinstalling windows. Also when the screen comes up, it has some weird symbols and then it flashes every couple of seconds. Please help.


My System SpecsSystem Spec
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30 May 2010   #2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Not clear to me what you are describing.

If there a problem with the startup process, boot the Windows 7 recovery cd.

D/l from here - get the same bit version you have installed.

Download Windows 7 System Recovery Discs — The NeoSmart Files
My System SpecsSystem Spec
31 May 2010   #3

Windows 7
 
 

It goes to the screen past the starting windows and then it just stops. It doesn't go to my desktop it just stops. I don't know if I should do a restore it to the factory default or what. If I do restore it does it delete all the files because I would like to keep them all.
My System SpecsSystem Spec
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31 May 2010   #4

 

you should try SIW2 advice.after downloading,try system repair on you PC. Anyways,can you boot in safe mode?
My System SpecsSystem Spec
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 Windows 7 boot problem




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