Hi all, my friend's laptop encountered a problem after he installed the Vista SP1 update. It no longer boots up for him and he is unable to access safe mode, so he asked me to safely extract some of his items from the hard drive before he tries to reformat.
I'm running Windows 7 Ultimate and when I connect the HD via SATA, Windows asks to check the disk for errors. No how hard I bang on my keyboard, I am unable to skip the disk check. The problem with letting it run is that it freezes at around 58% and I'm never able to go any further.
I figured I would try booting up into safe mode and just using DOS commands to copy the files he needed backed up, but trying to run Windows 7 in safe mode with his HD attached causes it to freeze at CLASSPNP.SYS. I'm sorry if this is posted in the wrong section. I wasn't sure which section it would fall under but I would appreciate any help on the matter. Thanks!