Intermittent BSOD


  1. elsuirad
    Posts : 130
    Windows® 7 Home Basic 64bit, Build 7600
       New #1

    Intermittent BSOD


    Hello all,

    It's been four months since I experiencing this BSOD's and until now, I found this thread regarding BSOD PRoblems.

    Six months ago, I bought this SONY VAIO Laptop with Windows 7 Home Basic on it then after 3 months of using, I started having BSOD which I just ignored it becaue I thought it's normal and really don't know what causes or reason I'm having this kind of error then until last night, the 15th BSOD I have and I am sending it here for anyone of you guys figure it out what is my problem on my laptop.

    Advance thanks to those who will give the result.
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  3. Tews
    Posts : 11,840
    64-bit Windows 8.1 Pro
       New #2

    Your .dmp file indicates that your gfx card driver as the culprit responsible for the crash... nvlddmkm.sys ... Go to Nvidias' support page and download the newest driver for your card ... Hope this helps...


    Attachment 76576
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  4. elsuirad
    Posts : 130
    Windows® 7 Home Basic 64bit, Build 7600
    Thread Starter
       New #3

    Thanks, Tews.

    I already went to nVidia website and download the latest software, installed it and nothing happens after the installation.

    It just ran the program I downloaded and after that, it ended without any sign.

    What seems to be the problem?
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  6. Tews
    Posts : 11,840
    64-bit Windows 8.1 Pro
       New #4

    Run the installer as administrator, then reboot....
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  7. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #5

    elsuirad said:
    Hello all,

    It's been four months since I experiencing this BSOD's and until now, I found this thread regarding BSOD PRoblems.

    Six months ago, I bought this SONY VAIO Laptop with Windows 7 Home Basic on it then after 3 months of using, I started having BSOD which I just ignored it becaue I thought it's normal and really don't know what causes or reason I'm having this kind of error then until last night, the 15th BSOD I have and I am sending it here for anyone of you guys figure it out what is my problem on my laptop.

    Advance thanks to those who will give the result.
    As I figured your video driver is the cause. You need to follow these instructions to remove the current driver completely before you download and install a fresh copy. https://www.sevenforums.com/crash-loc...eshooting.html

    Let us know if you need help

    Ken

    Code:
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jun  2 20:43:30.788 2010 (GMT-4)
System Uptime: 0 days 5:32:36.754
BugCheck 116, {fffffa8008933010, fffff88004cccb90, ffffffffc000009a, 4}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+5e8b90 )
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
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  8. elsuirad
    Posts : 130
    Windows® 7 Home Basic 64bit, Build 7600
    Thread Starter
       New #6

    zigzag3143 said:
    As I figured your video driver is the cause. You need to follow these instructions to remove the current driver completely before you download and install a fresh copy. https://www.sevenforums.com/crash-lockup-debug-how/63320-2-int-stop-0x116-video_tdr_error-troubleshooting.html

    Let us know if you need help

    Ken
    Tews said:
    Run the installer as administrator, then reboot....
    * Will do it, guys. Thanks to both of you :)

    Will keep y'all update after the result.
      My Computer
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  10. elsuirad
    Posts : 130
    Windows® 7 Home Basic 64bit, Build 7600
    Thread Starter
       New #7

    Latest update:

    I tried to log-in as administrator (since I am also the admin), uninstalled the previous nVidia driver along with the Physix software included, restated the laptop after all nVidia software files has been deleted using Regedit.

    Installed the latest nVidia driver update from the NVIDIA Website but I noticed that it only installed the nVidia Audio driver and NOT the Video Driver. I thought that it was the part of the software update but when it restarted automatically, still the same video resolution (low res without the nVidia driver) so I have to change resolution to wide and search again the installer, tried several times but still nothing has change what I'm expecting: nVidia Graphics should installed and It was very dissapointin for me.

    Since I cannot install the updated nVidia software, I ran my Driver Magic Manager where I backup all VAIO Drivers after I bought my laptop, restore the video driver which is the original installation and now again back to normal but still expecting the next BSOD.

    I may consider this a closed thread and thanks for those who helped me and suggested some resolutions. :)

    I still finding the right way on how to deal this situation.
    Last edited by elsuirad; 05 Jun 2010 at 09:59.
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