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Windows 7: recent BSODs

03 Jun 2010   #1
Peregrina

MS Windows 7 Ultimate 64-bit
 
 
recent BSODs

Recently I've been getting a STOP 0x0000001E KMODE_EXCEPTION_NOT_HANDLED Error Message and have no idea how to diagnose it or what to look for. Also, My computer has started to shut down completely without even displaying a STOP Error Message and during start up it gets stuck on the black screen with the blinking "_" for a few minutes before doing anything.




My System SpecsSystem Spec
.
03 Jun 2010   #2
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Hi Pererina and welcome to the the forums.

Please fill out your system information. Go to your User CP at the top of the page, look in the left column and click on Edit system specs. Filling in your specs will help us help you.

You can make this easier by downloading
Speccy.
My System SpecsSystem Spec
03 Jun 2010   #3
Peregrina

MS Windows 7 Ultimate 64-bit
 
 

Sorry, I believe I've filled in everything. If I missed anything just ask.
My System SpecsSystem Spec
.

03 Jun 2010   #4
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Sorry, It didn't open for me for some reason. It did this time. I'll be right back.
My System SpecsSystem Spec
03 Jun 2010   #5
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Your dump files point to hardware issues. Two of your dump files listed STOP 0x00000124.

Please read this thread:
[2-Int] Stop 0x124 - what it means and what to try

The other dump file also points to a hardware problem.


Quote:
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes:
System service, Device driver, graphics driver, ?memory

BSOD Index
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c000001d, fffff80002c99831, fffff88002f6b210, 0}

Probably caused by : ntkrnlmp.exe ( nt!KeGetCurrentProcessorNumberEx+11 )

Followup: MachineOwner

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004be9028, fa000000, 400405}

Probably caused by : hardware

Followup: MachineOwner


Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and leave it running for at least 5 passes.

Please post back with the results.
My System SpecsSystem Spec
05 Jun 2010   #6
Peregrina

MS Windows 7 Ultimate 64-bit
 
 

I've got it going, it's on it's 90% into the 3rd pass. No errors so far. Do i just exit memtest when it finishes the 5th pass? Also, if I do, how do I post the results?
My System SpecsSystem Spec
06 Jun 2010   #7
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Just let us know whether it found in errors or not.
My System SpecsSystem Spec
06 Jun 2010   #8
Peregrina

MS Windows 7 Ultimate 64-bit
 
 

Nope, none.
My System SpecsSystem Spec
06 Jun 2010   #9
CarlTR6

Windows 7 Ultimate 32 bit
 
 

One problem source eliminated.

I found the following old drivers on your system:

scmndisp.sys Jan 17 2007 - This is a Netgear driver by Neutral Wireless Solution. I recommend that you update this driver.

nvm62x64.sys Oct 17 2008 - Google "nvm62x64.sys" and see if you can find an update for it.

After you have updated these drivers, especially the first one. let's see what your system is doing before we take the next steps.


My System SpecsSystem Spec
06 Jun 2010   #10
Peregrina

MS Windows 7 Ultimate 64-bit
 
 

I believe the first driver is from a wireless USB Adapter I used to use but no longer do because i can just run an ethernet cable now. I had to find it and plug it in to update it's drivers and have done so. The second, nvm62x64.sys, I'm having trouble with. I found this thread:
http://www.sevenforums.com/crashes-d...lure-bsod.html
Which seems like the guy is having a similar issue and he was told to uninstall the driver.
My System SpecsSystem Spec
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