recent BSODs

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  1. Posts : 5
    MS Windows 7 Ultimate 64-bit
       #1

    recent BSODs


    Recently I've been getting a STOP 0x0000001E KMODE_EXCEPTION_NOT_HANDLED Error Message and have no idea how to diagnose it or what to look for. Also, My computer has started to shut down completely without even displaying a STOP Error Message and during start up it gets stuck on the black screen with the blinking "_" for a few minutes before doing anything.

      My Computer


  2. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #2

    Hi Pererina and welcome to the the forums.

    Please fill out your system information. Go to your User CP at the top of the page, look in the left column and click on Edit system specs. Filling in your specs will help us help you.

    You can make this easier by downloading
    Speccy.
      My Computer


  3. Posts : 5
    MS Windows 7 Ultimate 64-bit
    Thread Starter
       #3

    Sorry, I believe I've filled in everything. If I missed anything just ask. :)
      My Computer


  4. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #4

    Sorry, It didn't open for me for some reason. It did this time. I'll be right back.
      My Computer


  5. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #5

    Your dump files point to hardware issues. Two of your dump files listed STOP 0x00000124.

    Please read this thread:
    [2-Int] Stop 0x124 - what it means and what to try

    The other dump file also points to a hardware problem.


    STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
    Usual causes:
    System service, Device driver, graphics driver, ?memory

    BSOD Index
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c000001d, fffff80002c99831, fffff88002f6b210, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!KeGetCurrentProcessorNumberEx+11 )
    
    Followup: MachineOwner
    
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa8004be9028, fa000000, 400405}
    
    Probably caused by : hardware
    
    Followup: MachineOwner


    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and leave it running for at least 5 passes.

    Please post back with the results.
      My Computer


  6. Posts : 5
    MS Windows 7 Ultimate 64-bit
    Thread Starter
       #6

    I've got it going, it's on it's 90% into the 3rd pass. No errors so far. Do i just exit memtest when it finishes the 5th pass? Also, if I do, how do I post the results?
    Last edited by Peregrina; 06 Jun 2010 at 02:35.
      My Computer


  7. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #7

    Just let us know whether it found in errors or not.
      My Computer


  8. Posts : 5
    MS Windows 7 Ultimate 64-bit
    Thread Starter
       #8

    Nope, none.
    Last edited by Peregrina; 06 Jun 2010 at 05:12. Reason: picture
      My Computer


  9. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #9

    One problem source eliminated.

    I found the following old drivers on your system:

    scmndisp.sys Jan 17 2007 - This is a Netgear driver by Neutral Wireless Solution. I recommend that you update this driver.

    nvm62x64.sys Oct 17 2008 - Google "nvm62x64.sys" and see if you can find an update for it.

    After you have updated these drivers, especially the first one. let's see what your system is doing before we take the next steps.


    Last edited by CarlTR6; 06 Jun 2010 at 10:40.
      My Computer


  10. Posts : 5
    MS Windows 7 Ultimate 64-bit
    Thread Starter
       #10

    I believe the first driver is from a wireless USB Adapter I used to use but no longer do because i can just run an ethernet cable now. I had to find it and plug it in to update it's drivers and have done so. The second, nvm62x64.sys, I'm having trouble with. I found this thread:
    https://www.sevenforums.com/crashes-d...lure-bsod.html
    Which seems like the guy is having a similar issue and he was told to uninstall the driver.
      My Computer


 
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