Windows has Recovered from an Unexpected Shutdown - BSOD

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  1. Posts : 114
    Windows 7
       #1

    Windows has Recovered from an Unexpected Shutdown - BSOD


    hey so heres whats happening recently i have been receiving the windows message "windows has Recovered from an Unexpected Shutdown" randomly... i dont know what triggered this because it happens occasionally on shutdown and i get the blue screen but a lot of the time i dont see the bluescreen.... doesnt happen on startup.I get this message a lot when my computer wakes from as sleep.
    More detailed info on the message is :
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 3081

    Additional information about the problem:
    BCCode: 9f
    BCP1: 00000003
    BCP2: 870B6030
    BCP3: 82D78AE0
    BCP4: 86F7C8C8
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\060310-21855-01.dmp
    C:\Users\Wade\AppData\Local\Temp\WER-54257-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

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    C:\Windows\system32\en-US\erofflps.txt

    Please can you help me fix or find a solution for this... thanks in advance
    PS: I am running windows 7 on a new hdd that is currently up to date along with all my drivers supposedly.. I have also included a zip file of all my minidump files if that helps with analysis and solution
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    It looks as if your 2Wire Wireless Adapter driver are the cause. Dated 2007, its age is enough to cause a BSOD.

    Please uninstall your wireless drivers and then install a fresh, up-to-date copy.

    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Debug session time: Thu Jun  3 10:44:46.548 2010 (GMT-4)
    System Uptime: 0 days 0:01:45.185
    *** WARNING: Unable to verify timestamp for 2WirePCP.sys
    *** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
    BugCheck 1000007E, {c0000005, 82c4a7f3, 8db77b38, 8db77710}
    Probably caused by : 2WirePCP.sys ( 2WirePCP+b46 )
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x7E
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Debug session time: Thu Jun  3 10:30:29.301 2010 (GMT-4)
    System Uptime: 0 days 0:41:28.549
    BugCheck D1, {8, 2, 0, 8bc7dce0}
    *** WARNING: Unable to verify timestamp for 2WirePCP.sys
    *** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
    Probably caused by : 2WirePCP.sys ( 2WirePCP+a3c0 )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Debug session time: Thu Jun  3 09:48:24.335 2010 (GMT-4)
    System Uptime: 0 days 5:13:09.973
    BugCheck D1, {8, 2, 0, 8bc90ce0}
    *** WARNING: Unable to verify timestamp for 2WirePCP.sys
    *** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
    Probably caused by : 2WirePCP.sys ( 2WirePCP+a3c0 )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Debug session time: Wed Jun  2 21:38:55.914 2010 (GMT-4)
    System Uptime: 0 days 1:10:39.551
    *** WARNING: Unable to verify timestamp for 2WirePCP.sys
    *** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Debug session time: Wed Jun  2 20:27:41.186 2010 (GMT-4)
    System Uptime: 0 days 0:28:29.824
    *** WARNING: Unable to verify timestamp for 2WirePCP.sys
    *** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
    BugCheck 1000007E, {c0000005, 82c827f3, 8f67bb38, 8f67b710}
    Probably caused by : 2WirePCP.sys ( 2WirePCP+b46 )
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x7E
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Debug session time: Tue Jun  1 18:59:08.101 2010 (GMT-4)
    System Uptime: 0 days 0:13:13.723
    *** WARNING: Unable to verify timestamp for 2WirePCP.sys
    *** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
    BugCheck 1000007E, {c0000005, 82c4a7f3, abf5db38, abf5d710}
    Probably caused by : 2WirePCP.sys ( 2WirePCP+b46 )
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x7E
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Debug session time: Sun May 30 14:40:12.330 2010 (GMT-4)
    System Uptime: 0 days 18:17:09.952
    *** WARNING: Unable to verify timestamp for 2WirePCP.sys
    *** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Debug session time: Mon May 31 07:53:40.659 2010 (GMT-4)
    System Uptime: 0 days 7:10:10.296
    *** WARNING: Unable to verify timestamp for 2WirePCP.sys
    *** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Debug session time: Sat May 29 09:34:41.923 2010 (GMT-4)
    System Uptime: 0 days 0:32:48.186
    BugCheck D1, {8, 2, 0, 8ba8ece0}
    *** WARNING: Unable to verify timestamp for 2WirePCP.sys
    *** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
    Probably caused by : 2WirePCP.sys ( 2WirePCP+a3c0 )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
      
      
     
    
      My Computer


  3. Posts : 114
    Windows 7
    Thread Starter
       #3

    ok i got that same thing from another forum but i dont see how i would have wireless adapters considering my computer is a desktop and doesnt connect to the internet via wireless... also if i do infact have a wireless adapter (it seems like there is) where could i get an update for it
    Last edited by MHWadester; 04 Jun 2010 at 11:44.
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    Go to Device Manager (devmgmt.msc into the start menu), right-click on the card, and select Update Driver Software.

    If it says drivers are up to date, right-click on the card and select Uninstall, then reboot.
      My Computer


  5. Posts : 114
    Windows 7
    Thread Starter
       #5

    well i went to device manager and found 2wire gateway USB#2 under network adapters and scanned it for new drivers and it said it was up to date so i did what you said and disabled and restarted and didnt receive a error message, iv always thought something was wrong with it because a lot of times it wont allow me to connect to internet and have to fix through windows troubleshooter or reboot and restart modem... however i want to still be able to use that because it is needed when i want to play a game with my friends for some reason so any idea how to fix it or update it supposedly.... besides that thanks alot for the help keep it coming
      My Computer


  6. Posts : 114
    Windows 7
    Thread Starter
       #6

    i still havnt fixed this so can someone help me... i got the link to the supposed update for my adapter but i dont know which one it is and how to install it if i dont actually have a wireless adapter in device manager.. heres the link 2Wire.com: Home i have 2wire gateway USB#2 in the device manager but not 2Wire Gateway USB wifi or are they the same and i just download one of the 32bit drivers from that website and locate it to that driver.... thanks and sorry to bother again please help me figure this out
      My Computer


  7. Posts : 712
    Windows 7 x64, Windows XP SP3, Fedora
       #7

    They are the same.
      My Computer


  8. Posts : 114
    Windows 7
    Thread Starter
       #8

    what about legacy or current is there a way to determine which one my computer supports?
      My Computer


  9. Posts : 712
    Windows 7 x64, Windows XP SP3, Fedora
       #9

    Oh, I misunderstood you. You do not actually have a wireless device? Just drivers for one?

    If you do not use/need wireless then just go and disable the driver.

    Go to registry (START -> type regedit.exe) and navigate to \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\2WirePCP.sys using the left hand pane. Then in the right hand pane set the value for the Start key to 4 (disabled).

    Regards,
    Reventon
      My Computer


  10. Posts : 114
    Windows 7
    Thread Starter
       #10

    well i use usb to connect my computer to the modem and internet rather than ethernet but do not do it wirelessly connect it directly from modem to computer so would that affect that or just disable to wireless driver
      My Computer


 
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