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Windows 7: 0x0000008e

05 Jun 2010   #1
Vinson Wong

operating system

how to solve blue screen error 0x0000008E !! can somebody help

My System SpecsSystem Spec

05 Jun 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc


We are here to change that crying face into a smiley.

If you follow these instructions carefully, you will be helped. Bit late for me, but if no one else comes along, I will help tomorrow.
My System SpecsSystem Spec
05 Jun 2010   #3

Win 8 Release candidate 8400

With that error code and no DMP file I can but give the usual causes.

they are:

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory

Since memory is listed I would start by downloading an app called memtestx86, burn it to disk, then boot from it and run it for at least 7 passes.

If no errors are found ( I think there will be) we can go on from there

Let us know if you need help and please use the instructions to upload the DMP file


My System SpecsSystem Spec

05 Jun 2010   #4
Vinson Wong

operating system

here are my dump files
My System SpecsSystem Spec
06 Jun 2010   #5

Windows 7 - Vista

Hi -

All 4 mini kernel dumps had the same bugcheck -

0x8e (0xc000001d,,,) = Kernel mode exception; illegal program instruction, e.g., division by zero. Probable cause on each = default NT Kernel

MapleStory was running at the time of each BSOD. Maple Story has had its share of problems running in Windows 7.

You have an old version of Kaspersky Internet Security. It must go.

KIS Removal --> KIS Removal --

These drivers need to be updated (KIS not an issue - due to removal) -
AcpiVpc.sys  Mon May 18 19:20:04 2009 (4A11ED24) - Lenovo ACPI Virtual Power Controller Driver 
jmcr.sys     Mon May 18 02:18:59 2009 (4A10FDD3) - JMicron JMB38X Flash Media Controller Driver 
k57nd60x.sys Sun Apr 26 07:23:19 2009 (49F44427) - Broadcom NetLink Gigabit Ethernet Driver
kl1.sys      Mon Jun 15 06:00:15 2009 (4A361BAF) - KIS
klbg.sys     Mon Dec 15 11:41:09 2008 (494688A5) - KIS
klif.sys     Fri Jul 03 05:08:10 2009 (4A4DCA7A) - KIS
klim6.sys    Fri May 15 10:50:04 2009 (4A0D811C) - KIS
klmouflt.sys Sat May 16 12:58:37 2009 (4A0EF0BD) - KIS
Mkd2kfNt.sys Fri Oct 17 04:50:22 2008 (48F851CE) - AhnLab, Inc - MyKeyDefense Keyboard Filter Driver 
Mkd2Nadr.sys Fri Oct 17 04:50:33 2008 (48F851D9) - AhnLab, Inc - MyKeyDefense Keyboard Filter Driver 
netw5v32.sys Thu May 14 11:40:33 2009 (4A0C3B71) - Intel wifi
nvBridge.kmd Fri Nov 27 07:14:42 2009 (4B0FC2B2) - NVIDIA video
nvhda32v.sys Fri Jun 26 18:54:43 2009 (4A4551B3) - NVIDIA
nvlddmkm.sys Fri Nov 27 07:30:28 2009 (4B0FC664) - NVIDIA video
SynTP.sys    Thu Nov 20 19:59:47 2008 (49260803) - Synaptics Touchpad
vm331avs.sys Thu Jun 25 01:55:16 2009 (4A431144) - VM digital camera
VM Digital camera - Vimicro Products

Synaptics --> Drivers | Synaptics

NVIDIA --> Drivers - Download NVIDIA Drivers

Broadcom Ethernet --> - Ethernet NIC Driver Downloads

Remove KIS and update the drivers, see if Maple Story is still a problem child and see if BSODs persist.

Regards. . .


My System SpecsSystem Spec
06 Jun 2010   #6
Vinson Wong

operating system

i have follow your instruction but the problem still occur !!!! it seem like a hardware problem ....
My System SpecsSystem Spec


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