New
#1
Need BSoD Help
Hello,
I just got a new Asus notebook and everything has been going smoothly until today. I was surfing the web and I got the BSoD which really freaked my out since my computer is brand new. I had this happen often on my old computer, but I didn't think that this should be happening on a device that's less than two weeks old! I didn't know what to do so I rebooted in safe-mode and tried to figure out what to do. After a while I restarted normally and continued to surf the web for help when I had my second BSoD within roughly two hours and now I'm here. This is the error information that appeared upon reboot, I'm not sure if that's anyhelp:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF8000304EE58
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\060710-27222-01.dmp
C:\Users\Berton\AppData\Local\Temp\WER-72244-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt
I will also attack my dump folder which has the files from both stop errors. Thank you in advance to anyone who can help me out!
**Edit** I stumbled across a post where it advised using SF Diagnostic Tool and upload the folder with my post. I'm not sure if that is redundant with my already attached dump file but it can't hurt!
Last edited by sprinb47; 07 Jun 2010 at 22:54. Reason: Attach another file...