Windows crashing when opening folders


  1. Posts : 46
    Windows 7 64 bit
       #1

    Windows crashing when opening folders


    When I take certain folders in by drives, the windows crashes, I can't click anything etc.....

    I use ctrl+shift+Esc to take task manager and take process there will be two explorer.exe and one will have CPU usage 99% .
    When I end that process, the PC returns back and all those click I did also works.( Which usually opens a lot of MYComputers)

    Some times I get a message "remote procedure ......" <attached> One or more times.....

    It always happens in two folders which contains videos and sometimes in other folders.

    The videos are expendable but I can't even delete the folder.

    Screen shot attached...

    Tell If you need some processes list or something (and how?)

    I am using Norton and Usb Security and Spybot.But Is it still a virus attack..
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    I noticed that you have uTorrent running... If you use uTorrent to view your files, then this is the problem...It has to do with the way uTorrent calls Explorer. It shouldn't be a problem though. Open task manager and uTorrent. Click open containing folder, then close the folder again. Watch task manager for a minute and you should see the new Explorer process disappearing too.
      My Computer


  3. Posts : 46
    Windows 7 64 bit
    Thread Starter
       #3

    Tews said:
    I noticed that you have uTorrent running... If you use uTorrent to view your files, then this is the problem...It has to do with the way uTorrent calls Explorer. It shouldn't be a problem though. Open task manager and uTorrent. Click open containing folder, then close the folder again. Watch task manager for a minute and you should see the new Explorer process disappearing too.

    I don't think so because I had utorrent in time of this screenshot,But usually i don't have it open.

    And using 'open containing folder' in utorrent doesn't cause any problems.
      My Computer


 

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