Windows 7 BSOD After Welcome Screen

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  1. peacepod
    Posts : 23
    Windows 7 32-bit
       New #1

    Windows 7 BSOD After Welcome Screen


    hi,,
    i'm new here and i want to ask about my computer crashed,,
    it happened when i first reinstall windows 7,,
    sometimes, after the welcome login screen, my computer got bsod,,
    and i couldn't seem to get it fix even with registry cleaner
    please help me,,
    is there a problem with my drivers?
    or is there too much program at startup?
    or because of software?
    i attach the minidump file
      My Computer
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  3. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #2

    It looks like Asus SmartDoctor is causing the problem. Please remove it completely.
    Code:
    eio.sys      Wed Jun 14 01:44:28 2006
    REMOVE or UPDATE Asus PC Probe software, found in the Utilities section of Asus Downloads.
    Code:
    AsIO.sys     Mon Dec 17 04:10:20 2007
ATKDispLowFilter.sys Mon Jul 23 00:01:41 2007
    BSOD BUGCHECK SUMMARY
    Code:
    
Built by: 7600.20655.x86fre.win7_ldr.100226-1909
Debug session time: Wed Jun  9 02:24:01.928 2010 (GMT-4)
System Uptime: 0 days 0:01:00.334
*** WARNING: Unable to verify timestamp for eio.sys
*** ERROR: Module load completed but symbols could not be loaded for eio.sys
BUGCHECK_STR:  0x50
PROCESS_NAME:  ATKFastUserSwi
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Tue Jun  8 23:18:02.626 2010 (GMT-4)
System Uptime: 0 days 0:01:13.048
*** WARNING: Unable to verify timestamp for eio.sys
*** ERROR: Module load completed but symbols could not be loaded for eio.sys
BUGCHECK_STR:  0x50
PROCESS_NAME:  ATKFastUserSwi
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
      My Computer
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  4. peacepod
    Posts : 23
    Windows 7 32-bit
    Thread Starter
       New #3

    so i just need to remove the eio.sys ?
    in where?
    and also can you give me the link to the Utilities section of ASUS Download?
    i can't find the utilities section
      My Computer
    Quote Quote

  6. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #4

    Here's a link to the downloads section: ASUSTeK Computer Inc.-Support-

    Just search for your computer or motherboard, and find the Utilities section near the bottom.

    As for the SmartDoctor, look for it in Control Panel>Programs and Features.
      My Computer
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  7. peacepod
    Posts : 23
    Windows 7 32-bit
    Thread Starter
       New #5

    Jonathan_King said:
    Here's a link to the downloads section: ASUSTeK Computer Inc.-Support-

    Just search for your computer or motherboard, and find the Utilities section near the bottom.

    As for the SmartDoctor, look for it in Control Panel>Programs and Features.
    i downloaded it and now how can i completely remove the Asus SmartDoctor?
    because i never installed it and its nowhere in the add or remove program
      My Computer
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  8. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #6

    Go to C:\System32\Drivers and rename eio.sys to eio.sys.old.
      My Computer
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  10. peacepod
    Posts : 23
    Windows 7 32-bit
    Thread Starter
       New #7

    Jonathan_King said:
    Go to C:\System32\Drivers and rename eio.sys to eio.sys.old.
    well, i did all the things you told me,
    but i wonder,
    i have Asus P5KPL, but how can i now which P5KPL am i use?
    and is it true if i choose SI-Socket775?

    sorry for causing you much trouble
      My Computer
    Quote Quote

  11. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #8

    TBH they are probably all the same download. Just select a random one, and hopefully it will work.
      My Computer
    Quote Quote

  12. peacepod
    Posts : 23
    Windows 7 32-bit
    Thread Starter
       New #9

    Jonathan_King said:
    TBH they are probably all the same download. Just select a random one, and hopefully it will work.
    ok,
    i will see how it works for 3 days,,
    thx for all of your help
      My Computer
    Quote Quote

  13. peacepod
    Posts : 23
    Windows 7 32-bit
    Thread Starter
       New #10

    well, there's no such bsod thing in these 3 days,,
    but i found that my computer went slower and slower,,
    why is that?
      My Computer
    Quote Quote

 
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