5 crashes in 3 days


  1. capheine
    Posts : 23
    Windows 7 Home Premium 64-bit
       New #1

    5 crashes in 3 days


    The dump files are attached. Can anyone help me diagnose this?
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    capheine said:
    The dump files are attached. Can anyone help me diagnose this?
    These were very similar. They were caused by memory corruption. To test your memory you should download a 3rd party application called memtestx86, burn it to cd, and run it for at least 6 passes.

    Let us know if you need help with that


    Ken

    Code:
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jun 30 18:55:28.998 2010 (GMT-4)
System Uptime: 0 days 0:08:48.652
BugCheck 4E, {99, 38f48, 1, 38f50}
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BUGCHECK_STR:  0x4E_99
PROCESS_NAME:  firefox.exe
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  4. capheine
    Posts : 23
    Windows 7 Home Premium 64-bit
    Thread Starter
       New #3

    I ran memtest overnight a while ago with no errors.
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  6. ttran
    Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       New #4

    You might want to run memtest on individual Ram stick, then choose a good one to test the slots on mother board
    Besides Ken's great advise, I would like you to try this:
    Virtual Cd program such as Deamon tool or Alcohol 120% are known for causing BSODs. Eventhough they are not listed as the reason for those dump files, I still suggested you to remove it for testing purpose.
    After removing it, please use this tool to remove sptd.sys, the component of Deamon tool or Alcohol 120%
    (Caution: Choose remove option, not upgrade or install)
    Code:
    sptd     sptd.sys     Mon Oct 12 03:55:14 2009 (4AD24632)
    Tool to remove sptd.sys:
    DuplexSecure - Downloads

    Let us know if you need further help

    Tuan
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  7. capheine
    Posts : 23
    Windows 7 Home Premium 64-bit
    Thread Starter
       New #5

    I'll try that. Thanks ttran :)
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