BSOD again.......

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  1. Posts : 67
    Windows 7 Ultimate x86
       #1

    BSOD again.......


    installed 7 ultimate 64bit, I'm having periodical blue screens, seems to be when online and watching video clips. I've tried to look at the minidump files but cannot open it?
    I'll upload the minidump, if somone could take a look ant tell me what is causing the bsod, would be much appreciated.
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    Im sorry, but your .dmp file is corrupted.. is that the only one you have?
      My Computer


  3. Posts : 67
    Windows 7 Ultimate x86
    Thread Starter
       #3

    yes
      My Computer


  4. Posts : 67
    Windows 7 Ultimate x86
    Thread Starter
       #4

    tried again


    just zipped and copied again
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    penfold007 said:
    installed 7 ultimate 64bit, I'm having periodical blue screens, seems to be when online and watching video clips. I've tried to look at the minidump files but cannot open it?
    I'll upload the minidump, if somone could take a look ant tell me what is causing the bsod, would be much appreciated.
    There was not much info in this DMP. It pointed to a file which cant cause the crash. It is a device driver problem.

    This may very well be a one off. lets see if it happens again. If it does we should run driver verifier. to do that you will need a workng win 7 dvd, a restore point, and a backup

    When that is ready let us know



    Ken
      My Computer


  6. Posts : 67
    Windows 7 Ultimate x86
    Thread Starter
       #6

    what device driver was it refering too??? Is it specific to win 7 64bit???? or would 32bit be better and sort it out???
    system backup is being done now. this was not the first time it has happened, the bsod that is, it must be......about the 20th time since the 7th May.....
    Last edited by penfold007; 09 Jun 2010 at 14:38. Reason: missed part out
      My Computer


  7. Posts : 67
    Windows 7 Ultimate x86
    Thread Starter
       #7

    what device driver was it refering too??? Is it specific to win 7 64bit???? or would 32bit be better and sort it out???
    system backup is being done now. this was not the first time it has happened, the bsod that is, it must be......about the 20th time since the 7th May.....
      My Computer


  8. Posts : 67
    Windows 7 Ultimate x86
    Thread Starter
       #8

    OK backup done and system restore point created and win 7 disk ready
      My Computer


  9. Posts : 13,354
    Windows 7 Professional x64
       #9
      My Computer


  10. Posts : 67
    Windows 7 Ultimate x86
    Thread Starter
       #10

    before I do that, you said it pointed to a file that couldnt have caused the bsod?? what file was that?? Also you said it is a device driver problem, did it show that in the minidump??? if so any idea what it was??
      My Computer


 
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