Windows 7: BSOD again.......

installed 7 ultimate 64bit, I'm having periodical blue screens, seems to be when online and watching video clips. I've tried to look at the minidump files but cannot open it?
I'll upload the minidump, if somone could take a look ant tell me what is causing the bsod, would be much appreciated.

Im sorry, but your .dmp file is corrupted.. is that the only one you have?

yes

just zipped and copied again

There was not much info in this DMP. It pointed to a file which cant cause the crash. It is a device driver problem.

This may very well be a one off. lets see if it happens again. If it does we should run driver verifier. to do that you will need a workng win 7 dvd, a restore point, and a backup

When that is ready let us know



Ken

what device driver was it refering too??? Is it specific to win 7 64bit???? or would 32bit be better and sort it out???
system backup is being done now. this was not the first time it has happened, the bsod that is, it must be......about the 20th time since the 7th May.....

what device driver was it refering too??? Is it specific to win 7 64bit???? or would 32bit be better and sort it out???
system backup is being done now. this was not the first time it has happened, the bsod that is, it must be......about the 20th time since the 7th May.....

OK backup done and system restore point created and win 7 disk ready

Follow these instructions: Using Driver Verifier to identify issues with Drivers

before I do that, you said it pointed to a file that couldnt have caused the bsod?? what file was that?? Also you said it is a device driver problem, did it show that in the minidump??? if so any idea what it was??