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Windows 7: BSOD Issues

09 Jun 2010   #1
nickh186

Windows 7 64 bit ultimate
 
 
BSOD Issues

hello all,

I've been reading the threads here for a while trying to solve my problem, but i've decided to post a dump and see if anyone more acquainted with these issues can help me out.

This is the latest one I've received. The most frequent error I get is IRQL_NOT_LESS_OR_EQUAL, followed by KMODE_EXCEPTION_NOT_HANDLED.

Ntoskrnl.exe seems to be in all of them.

This seems to happen randomly, I'm not sure exactly what the issue is, I've updated the drivers to the best of my ability, I've installed the latest AI suite etc.

I play World of Warcraft and it seems to happen a lot when i'm playing. I had to RMA my Graphics card (HD 5770) and i've been using the one it replaced (geforce 8800). Since the RMA took so long, I since reinstalled windows 64 bit from 32 bit to utilize more memory, so i'm not sure if theres something going on there, the radeon has not been used yet in this install.

I'll be checking this forum frequently, so if more information is needed, i'll promptly post it if possible.

Thank You!

Update:

after looking at a few more threads, i noticed that some people are asking for more dumps, I'm going to attach the whole folder.


My System SpecsSystem Spec
.

09 Jun 2010   #2
jcgriff2

Windows 7 - Vista
 
 

Hi -

The summary info from the 15 mini kernel dumps is at end of post.

Update your Marvell Yukon Ethernet driver. Get the specific model from Device manager -
Code:
yk62x64.sys  Wed May 20 04:14:06 2009 (4A13BBCE)
START | type devmgmt.msc

Marvell Support --> Marvell: Support

Your system appears to me to be missing Windows Updates, based specifically on the timestamp of the DirectX Graphics Kernel. Yours = July 2009; It was updated in October/ November 2009. Also, the NT Kernel in your system = January 2010; based on 1,000's of memory dumps I've seen along with my own Windows 7 x64 system, NT should have timestamp = February 2010.

Check Windows Updates --> www.update.microsoft.com

Validate your OS at WGA --> www.microsoft.com/genuine

Regards. . .

jcgriff2

.


BSOD BUGCHECK SUMMARY
Code:
Built by: 7600.20618.amd64fre.win7_ldr.100114-1818
Debug session time: Wed Jun  9 17:10:34.223 2010 (GMT-4)
System Uptime: 0 days 0:17:32.911
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.20618.amd64fre.win7_ldr.100114-1818
Debug session time: Wed May 19 00:22:12.494 2010 (GMT-4)
System Uptime: 0 days 1:59:13.181
BugCheck D1, {d, d, 8, d}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
PROCESS_NAME:  System
BUGCHECK_STR:  0xD1
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.20618.amd64fre.win7_ldr.100114-1818
Debug session time: Tue May 18 22:22:29.064 2010 (GMT-4)
System Uptime: 0 days 0:15:15.751
BugCheck A, {5462cf, d, 8, fffff80001a93930}
Probably caused by : intelppm.sys ( intelppm!C1Halt+2 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.20618.amd64fre.win7_ldr.100114-1818
Debug session time: Tue May 18 22:06:37.302 2010 (GMT-4)
System Uptime: 0 days 2:14:20.989
BugCheck A, {2435d800, d, 1, fffff80001a88971}
Probably caused by : intelppm.sys ( intelppm!C1Halt+2 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.20618.amd64fre.win7_ldr.100114-1818
Debug session time: Mon May 17 22:48:20.104 2010 (GMT-4)
System Uptime: 0 days 0:27:21.665
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.20618.amd64fre.win7_ldr.100114-1818
Debug session time: Mon May 17 22:20:18.290 2010 (GMT-4)
System Uptime: 0 days 2:05:32.977
BugCheck FC, {1a83f, 8140000136dde867, fffff88001e849d0, 0}
Probably caused by : ndis.sys ( ndis! ?? ::FNODOBFM::`string'+636e )
BUGCHECK_STR:  0xFC
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.20618.amd64fre.win7_ldr.100114-1818
Debug session time: Mon May 17 04:05:51.076 2010 (GMT-4)
System Uptime: 0 days 0:16:23.764
BugCheck A, {549b4c, d, 8, fffff80001a8c930}
Probably caused by : intelppm.sys ( intelppm!C1Halt+2 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.20618.amd64fre.win7_ldr.100114-1818
Debug session time: Mon May 17 03:47:07.218 2010 (GMT-4)
System Uptime: 0 days 1:05:05.906
BugCheck A, {748bdc92, d, 8, fffff80001ace96e}
Probably caused by : intelppm.sys ( intelppm!C1Halt+2 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.20618.amd64fre.win7_ldr.100114-1818
Debug session time: Mon May 17 02:30:34.590 2010 (GMT-4)
System Uptime: 0 days 0:32:09.277
BugCheck A, {170, d, 0, fffff80001a848fc}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.20618.amd64fre.win7_ldr.100114-1818
Debug session time: Mon May 17 01:57:51.188 2010 (GMT-4)
System Uptime: 0 days 0:12:31.765
BugCheck 50, {fffff9600011d7df, 8, fffff80001ffd6d7, 7}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+16e )
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun May 16 23:15:54.343 2010 (GMT-4)
System Uptime: 0 days 3:11:30.031
BugCheck A, {4471, d, 1, fffff80001ae2e30}
Probably caused by : intelppm.sys ( intelppm!C1Halt+2 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun May 16 14:56:19.529 2010 (GMT-4)
System Uptime: 0 days 5:01:44.216
BugCheck A, {824595, d, 8, fffff80001a94e30}
Probably caused by : intelppm.sys ( intelppm!C1Halt+2 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun May 16 01:36:50.978 2010 (GMT-4)
System Uptime: 0 days 0:41:16.665
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun May 16 00:43:27.886 2010 (GMT-4)
System Uptime: 0 days 0:17:55.574
BugCheck A, {82524d, d, 8, fffff800018d1e30}
Probably caused by : intelppm.sys ( intelppm!C1Halt+2 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu May 13 13:09:01.263 2010 (GMT-4)
System Uptime: 0 days 1:50:41.950
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
 
 
 
 
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
by jcgriff2     
 
        J. C. Griffith, Microsoft MVP   
 
          https://mvp.support.microsoft.com/profile/Griffith   
 
          www.jcgriff2.com 
 
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
My System SpecsSystem Spec
09 Jun 2010   #3
nickh186

Windows 7 64 bit ultimate
 
 

Thank You for your response, I'll try this and post back!

Thank You!

Update:

I've done the above and everything is fine so far. Obviously the nature of the issue is intermittent so i won't know until it happens.

I had one question though. Will these windows updates update the directx and nt kernel? Or is there something else I should do in addition to this?

Thanks again!
My System SpecsSystem Spec
.


11 Jun 2010   #4
jcgriff2

Windows 7 - Vista
 
 

Hi -

You're welcome.

Windows Updates will update both the NT Kernel & the DirectX Graphics Kernel.

www.update.microsoft.com

Regards. . .

jcgriff2

.
My System SpecsSystem Spec
12 Jun 2010   #5
nickh186

Windows 7 64 bit ultimate
 
 

hey,

Thanks again! i'm on my laptop right now, out of town, but it didn't BSOD before i left, hopefully the trend will continue when I get back.

Thank You!
My System SpecsSystem Spec
14 Jun 2010   #6
nickh186

Windows 7 64 bit ultimate
 
 

Hello,

Ok another bsod here is the dump for it

-edit-

Had a random shutdown, it was in the event log but no dump for it, was also under kernel-power
another bsod

This second link is a BSOD I had late last night.

One other thing to note, I found an update I must have missed and installed it. I haven't had a BSOD yet, but you know how it goes =).

Thank you again!
My System SpecsSystem Spec
16 Jun 2010   #7
jcgriff2

Windows 7 - Vista
 
 

If BSODs continue, run --> Driver Verifier - jcgriff2.com
My System SpecsSystem Spec
22 Jun 2010   #8
nickh186

Windows 7 64 bit ultimate
 
 

so far so good, haven't had any bsods since i've been back. Left it on over night for good measure.

Thanks so much for your diligence!
My System SpecsSystem Spec
22 Jun 2010   #9
CarlTR6

Windows 7 Ultimate 32 bit
 
 

JC, that is a very impressive analysis!
My System SpecsSystem Spec
22 Jun 2010   #10
nickh186

Windows 7 64 bit ultimate
 
 

I think that windows update that squeaked through may have been the NT kernel update and/or DirectX kernel update, that would seem plausible.

I'm hoping the streak continues.

But yes, that was a very impressive analysis, I haven't spent enough time looking through the debugger itself to figure out how to give such an in depth analysis, like where the driver timestamps are etc. etc. I'm still a newbie
My System SpecsSystem Spec
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