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Windows 7: Windows 7 - BlueScreen after Sleep/Hibernate


11 Jun 2010   #1

Windows 7
 
 
Windows 7 - BlueScreen after Sleep/Hibernate

getting bluescreen error in windows 7 enterprise 32bit after putting system on sleep or hibernating.
Can find dump file created after blue screen error at Download Dump File.zip from Sendspace.com - send big files the easy way


Error Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 00000007
BCP2: 00001097
BCP3: 08280006
BCP4: 86B081A0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\050910-52853-01.dmp
D:\Users\302007381\AppData\Local\Temp\WER-89731-0.sysdata.xml

Please help.

My System SpecsSystem Spec
.

11 Jun 2010   #2

Windows 7 Professional x64
 
 

Unfortunately we can't analyze those dmps due to the lack of symbols for Windows 7 Enterprise.

From what I can tell, your VPN client was running at the time of the crashes. Dates 2007, it is ripe for an update.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\_jcgriff2_\dbug\__Kernel__\060410-40560-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x82c1c000 PsLoadedModuleList = 0x82d64810
Debug session time: Fri Jun  4 02:05:19.311 2010 (GMT-4)
System Uptime: 0 days 0:34:55.796
Loading Kernel Symbols
...............................................................
................................................................
.................................................
Loading User Symbols
Loading unloaded module list
..........
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 00000007, Attempt to free pool which was already freed
Arg2: 00001097, (reserved)
Arg3: 0828000e, Memory contents of the pool block
Arg4: 85166848, Address of the block of pool being deallocated

Debugging Details:
------------------

Unable to load image \SystemRoot\system32\DRIVERS\eacfilt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for eacfilt.sys
*** ERROR: Module load completed but symbols could not be loaded for eacfilt.sys
Unable to load image \SystemRoot\system32\DRIVERS\jnprna.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for jnprna.sys
*** ERROR: Module load completed but symbols could not be loaded for jnprna.sys
GetPointerFromAddress: unable to read from 82d84718
Unable to read MiSystemVaType memory at 82d64160
*** WARNING: Unable to verify timestamp for drmk.sys
*** ERROR: Module load completed but symbols could not be loaded for drmk.sys
*** WARNING: Unable to verify timestamp for HSXHWAZL.sys
*** ERROR: Module load completed but symbols could not be loaded for HSXHWAZL.sys
*** WARNING: Unable to verify timestamp for amdxata.sys
*** ERROR: Module load completed but symbols could not be loaded for amdxata.sys
*** WARNING: Unable to verify timestamp for odFips.sys
*** ERROR: Module load completed but symbols could not be loaded for odFips.sys
*** WARNING: Unable to verify timestamp for odFips2.sys
*** ERROR: Module load completed but symbols could not be loaded for odFips2.sys
*** WARNING: Unable to verify timestamp for spldr.sys
*** ERROR: Module load completed but symbols could not be loaded for spldr.sys
*** WARNING: Unable to verify timestamp for SRTSPX.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSPX.SYS
*** WARNING: Unable to verify timestamp for SRTSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSP.SYS
*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
*** WARNING: Unable to verify timestamp for vpchbus.sys
*** ERROR: Module load completed but symbols could not be loaded for vpchbus.sys
*** WARNING: Unable to verify timestamp for wpsdrvnt.sys
*** ERROR: Module load completed but symbols could not be loaded for wpsdrvnt.sys
*** WARNING: Unable to verify timestamp for SYMTDI.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMTDI.SYS
*** WARNING: Unable to verify timestamp for vpcnfltr.sys
*** ERROR: Module load completed but symbols could not be loaded for vpcnfltr.sys
*** WARNING: Unable to verify timestamp for vpcvmm.sys
*** ERROR: Module load completed but symbols could not be loaded for vpcvmm.sys
*** WARNING: Unable to verify timestamp for SPBBCDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for SPBBCDrv.sys
*** WARNING: Unable to verify timestamp for eeCtrl.sys
*** ERROR: Module load completed but symbols could not be loaded for eeCtrl.sys
*** WARNING: Unable to verify timestamp for EraserUtilRebootDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for EraserUtilRebootDrv.sys
*** WARNING: Unable to verify timestamp for ipsecw2k.sys
*** ERROR: Module load completed but symbols could not be loaded for ipsecw2k.sys
*** WARNING: Unable to verify timestamp for teefer2.sys
*** ERROR: Module load completed but symbols could not be loaded for teefer2.sys
*** WARNING: Unable to verify timestamp for vpcusb.sys
*** ERROR: Module load completed but symbols could not be loaded for vpcusb.sys
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for netw5v32.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v32.sys
*** WARNING: Unable to verify timestamp for b57nd60x.sys
*** ERROR: Module load completed but symbols could not be loaded for b57nd60x.sys
*** WARNING: Unable to verify timestamp for rimmptsk.sys
*** ERROR: Module load completed but symbols could not be loaded for rimmptsk.sys
*** WARNING: Unable to verify timestamp for jnprvamgr.sys
*** ERROR: Module load completed but symbols could not be loaded for jnprvamgr.sys
*** WARNING: Unable to verify timestamp for HSX_DPV.sys
*** ERROR: Module load completed but symbols could not be loaded for HSX_DPV.sys
*** WARNING: Unable to verify timestamp for HSX_CNXT.sys
*** ERROR: Module load completed but symbols could not be loaded for HSX_CNXT.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
*** WARNING: Unable to verify timestamp for TSDDD.dll
*** ERROR: Module load completed but symbols could not be loaded for TSDDD.dll
*** WARNING: Unable to verify timestamp for cdd.dll
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
*** WARNING: Unable to verify timestamp for mdmxsdk.sys
*** ERROR: Module load completed but symbols could not be loaded for mdmxsdk.sys
*** WARNING: Unable to verify timestamp for neoexec.sys
*** ERROR: Module load completed but symbols could not be loaded for neoexec.sys
*** WARNING: Unable to verify timestamp for peauth.sys
*** ERROR: Module load completed but symbols could not be loaded for peauth.sys
*** WARNING: Unable to verify timestamp for secdrv.SYS
*** ERROR: Module load completed but symbols could not be loaded for secdrv.SYS
*** WARNING: Unable to verify timestamp for XAudio32.sys
*** ERROR: Module load completed but symbols could not be loaded for XAudio32.sys
*** WARNING: Unable to verify timestamp for SYMREDRV.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMREDRV.SYS
*** WARNING: Unable to verify timestamp for NAVENG.SYS
*** ERROR: Module load completed but symbols could not be loaded for NAVENG.SYS
*** WARNING: Unable to verify timestamp for NAVEX15.SYS
*** ERROR: Module load completed but symbols could not be loaded for NAVEX15.SYS

POOL_ADDRESS: GetPointerFromAddress: unable to read from 82d84718
Unable to read MiSystemVaType memory at 82d64160
 85166848 

BUGCHECK_STR:  0xc2_7

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 890a6651 to 82d3b1b6

STACK_TEXT:  
8af274d0 890a6651 85166848 00000000 8af2751c nt!ExFreePoolWithTag+0x1b1
8af274e0 9793da56 85166848 000000d8 00000000 ndis!NdisFreeMemory+0x16
WARNING: Stack unwind information not available. Following frames may be wrong.
8af2751c 8910cb82 00000000 8af27544 85e95d04 eacfilt+0x1a56
8af275b4 8910c673 85f0e0e0 850a4c40 85f0e0e0 ndis!ndisInitializeBinding+0x255
8af27644 8910dde6 85f0e0e0 00000000 00000001 ndis!ndisCheckAdapterBindings+0x186
8af276e8 890af06e 85f0e0e0 8af27940 00000000 ndis!ndisPnPNotifyAllTransports+0x3a7
8af2791c 890a8446 85f0e0e0 8af27940 00000001 ndis!ndisRestartMiniportFilterStack+0x4a1
8af27a54 890a6dc3 84fe5bf8 00000000 85f0e0e0 ndis!ndisAttachFilterToMiniport+0x15e2
8af27a7c 8911fd0b 00f0e0e0 85f0e0e0 890db000 ndis!ndisCheckMiniportFilters+0x105
8af27a94 8912023d 00000000 87dc1b50 00000000 ndis!ndisIMInitializeDeviceInstance+0x8a
8af27ab4 9796e876 85e912a8 87dc1b84 87dc1b50 ndis!NdisIMInitializeDeviceInstanceEx+0x101
8af27b0c 8910cb82 8af27b9c 8af27b34 88323044 jnprna+0xa876
8af27ba4 8910c673 863730e0 85023030 00000000 ndis!ndisInitializeBinding+0x255
8af27c34 8911cde1 863730e0 00000000 00000000 ndis!ndisCheckAdapterBindings+0x186
8af27cf0 8910b013 86840bc0 863730e0 8af27d50 ndis!ndisDevicePowerOn+0x79b
8af27d00 82c89f3b 86840bc0 00000000 85096798 ndis!ndisWorkItemHandler+0xe
8af27d50 82e2a6bb 00000001 afcd177e 00000000 nt!ExpWorkerThread+0x10d
8af27d90 82cdc0f9 82c89e2e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_IP: 
eacfilt+1a56
9793da56 ??              ???

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  eacfilt+1a56

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: eacfilt

IMAGE_NAME:  eacfilt.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  461a8564

FAILURE_BUCKET_ID:  0xc2_7_eacfilt+1a56

BUCKET_ID:  0xc2_7_eacfilt+1a56

Followup: MachineOwner
---------

0: kd> lmvm eacfilt
start    end        module name
9793c000 979420c0   eacfilt  T (no symbols)           
    Loaded symbol image file: eacfilt.sys
    Image path: \SystemRoot\system32\DRIVERS\eacfilt.sys
    Image name: eacfilt.sys
    Timestamp:        Mon Apr 09 14:26:44 2007 (461A8564)
    CheckSum:         00010978
    ImageSize:        000060C0
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please uninstall it, and see what happens.
My System SpecsSystem Spec
11 Jun 2010   #3

windows 7 Professional
 
 

In my case (Suspend to RAM problems) a BIOS update fixed the issue, in windows XP. it will not hurt to try.
My System SpecsSystem Spec
.


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 Windows 7 - BlueScreen after Sleep/Hibernate




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