Windows 7: BSOD's Still Happen Just More Intermitant

Darkstalker420 · 12 Jun 2010

Hi posted about issues with STOP:0x00000124 BSOD. I could not fix the error so had to bite the bullit and reinstall Windows 7 Ultimate X64........ Only to suffer the same 124 BSOD!!

However it is happening far less now (maybe every few days). Also in event viewer there was something about Volmger error 46 (pointing to hard drive volume 1 which i think is my Seagate Barracuda 1TB).

Now i've updated windows and i'm running the latest drivers for EVERYTHING that i could find. But i remember a while ago there were issues with some of Seagates 1TB HD's (i made sure mine wasn't one of the affected revisions mine has newer CC38 firmware).

BUT when i installed the 1TB i also installed the seagate tools and this told me that there was a firmware update available for this drive however i could never download or update the firmware from seagates site!! so do you think this could be the problem? also my power plan was set to powerdown the HD's i have now set this to "Never".

Also sometimes after a few of the BSOD's during POST it would stop for a few seconds on finding the 1TB HD. However it would spin up and all would be fine (only ever halted looking for the 1TB).

I have included the latest dumps thank you for any help.

richc46 · 12 Jun 2010

The results of this one dump indicate hardware. I would suggest you check your HD carefully. It of course could be any thing that is part of your computer.
I suggest that you test your hard drive and back everything up.
http://www.tacktech.com/display.cfm?ttid=287
If the problem does not occur in safe mode, it would be a driver issue. It appears to be hardware related, however. The meaning of the actual error code 124 is less clear.
In addition these drivers must be replaced, they have outlived their usefulness.
fffff880`04745000 fffff880`04759380 pcouffin pcouffin.sys Tue Dec 05 09:39:30 2006 (457584A2)
fffff880`04783000 fffff880`047bf880 mcdbus mcdbus.sys Tue Feb 24 05:34:07 2009 (49A3CD1F)
fffff880`03af6000 fffff880`03aff000 NuidFltr NuidFltr.sys Fri May 08 04:53:31 2009 (4A03F30B)
fffff880`015da000 fffff880`015e2000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`06b8b000 fffff880`06bfc000 spsys spsys.sys Mon May 11 13:20:58 2009 (4A085E7A)
fffff880`00db9000 fffff880`00dc4000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB)

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Seven%20Forums[1].zip\Seven Forums\Minidumps\060810-20919-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c54000 PsLoadedModuleList = 0xfffff800`02e91e50
Debug session time: Tue Jun  8 09:08:11.208 2010 (GMT-4)
System Uptime: 0 days 0:50:33.190
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8004b07028, b66b4000, 175}
Probably caused by : hardware
Followup: MachineOwner
---------
4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004b07028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b66b4000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000175, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
 
BUGCHECK_STR:  0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
CURRENT_IRQL:  f
STACK_TEXT:  
fffff880`009b9b08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
 
STACK_COMMAND:  kb
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: hardware
IMAGE_NAME:  hardware
DEBUG_FLR_IMAGE_TIMESTAMP:  0
FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
Followup: MachineOwner
---------

ttran · 12 Jun 2010

It looks like a hardware issue. See this article on your bugcheck: http://www.sevenforums.com/crash-loc...-what-try.html

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Tuan Tran\Desktop\Seven Forums\Seven Forums\Minidumps\060810-20919-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c54000 PsLoadedModuleList = 0xfffff800`02e91e50
Debug session time: Tue Jun  8 06:08:11.208 2010 (UTC - 7:00)
System Uptime: 0 days 0:50:33.190
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8004b07028, b66b4000, 175}
Probably caused by : hardware
Followup: MachineOwner
---------

Darkstalker420 · 12 Jun 2010

Thanks for the replies:

richc46 do you have any idea how to update those files the only one i recognize is the pcoufin (part of convertxtodvd i think?) but i have no idea what the other ones are (well the AMD ONE is cpu or chipset based i think?).

I have just updated the 1TB HD's firmware to CC3E from CC38. See the thing is this is my first AMD chipset MoBo so to be honest im not even sure if the chipset drivers are all installed properly!! you see my other MoBo's have been nForce chipsets and i could just update the drivers.

However when i look for AMD chipset drivers i can never find "the whole set" and don't really know what i'm looking for on AMD's site. Infact there is NO mention about drivers for my 890GX anywhere i could find!!.

According to the Catalyst control center icon in programs and features when looking to uninstall it only shows the AMD USD Filter Driver 1.0.15.99 no other drivers are mentioned!! in programs AT ALL!!!

Thanx.

richc46 · 12 Jun 2010

This is how you get info on the drivers.

I put the name of the second one in google. Came up with this

http://www.computerhope.com/cgi-bin/...l?p=mcdbus.sys

Then reading the article, I came up with this. Bottom line resarch to find the drivers. The info is there.

http://www.soft32.com/Download/Free/...-176584-1.html

So in the case of this driver, if you want the program, uninstall the old and put the new. If you do not want it just uninstall. New most current version has the most up to date drivers.

The best way uninstall is with this tool
http://www.revouninstaller.com/

Darkstalker420 · 12 Jun 2010

Thanks for your help will do that now cheers

.

Thanx.

richc46 · 12 Jun 2010

You are very welcome. Before each install or uninstall make sure you make a system restore point. If you make a mistake you can go back and fix it.

Darkstalker420 · 12 Jun 2010

Found out a bit more about the files in question however im not sure some of them are user upgradeable (some are Windows system files).

spldr.sys and spsys.sys are the Windows system files
amdxata is a storage filter driver (AMD's "game.com" site is down at the moment so can't check for updates

).

nuidfltr.sys is a Intelipoint filter driver (mouse i presume)

Patin Couffin was installed with ConvertX2DVD my installed version is only a few revisions behind the current one not sure why it's so old (2006!) don't think you can just upgrade the Patin Couffin engine (couldn't find it with google).

Thanx.

richc46 · 12 Jun 2010

Leave these two alone
spldr.sys and spsys.sys are the Windows system files.
Do what you can then, use the computer and see if the BSOD return. If they do and you get another dump report, if there are are any similarities between reports and we will have to give them priority. One dump report is usually not conclusive.

Your dump report did not really give any information that points to a particular cause, but rather many.

Darkstalker420 · 12 Jun 2010

Thanks no problems so far and once again thank you for the help as i said in my other thread i'm more of a "hardware" guy (my bro knows more about Windows & software issues) however even he is stumped!

On this install of Windows i have had FAR less BSOD issues so maybe software not hardware related?? things that i have tried that MAY HAVE helped:

Switching power plan to High Performance.
Switching of hard disk "sleep"
Switching OFF CnQ and running all fans (in BIOS) at full (def NOT heat related though 5 pass Intel Burntest = 47c

).
Flashed BIOS to latest 14xx something from ASUS site.
And finally full format/install + Windows update directx update to latest. latest GPU drivers (257.29).
Latest audio/nic/"i think" chipset drivers.

Now at the moment the BSOD's are a minor "pest" however i don't really like my rig crashing even "once in a while" to me (a hardware guy at heart) is to many

. Plus can't be good for the hard disk/Windows system files. So would love to sort this out once and for all. Will post any .dmps if it BSOD's.

Thanx.

Windows 7: BSOD's Still Happen Just More Intermitant

BSOD's Still Happen Just More Intermitant problems?