Please help with BSOD analysis


  1. Posts : 2
    Win7 64bit
       #1

    Please help with BSOD analysis


    Hello all,
    I was playing a PC game for a few hours when i got a BSOD.

    Please I could use some help in determining what caused it and hopefully stopping any future occurences of it.

    Thank you.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    regB said:
    Hello all,
    I was playing a PC game for a few hours when i got a BSOD.

    Please I could use some help in determining what caused it and hopefully stopping any future occurences of it.

    Thank you.
    This one was probably caused by your hidclass.sys driver. That is a win 7 USB device driver. It should be able to be repaired by running a system file check
    to do that type cmd in search>right click and run as admin>sfc /scannow

    Let us know the results


    ken

    Code:
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Sun Jun 13 16:13:22.472 2010 (GMT-4)
    System Uptime: 0 days 2:13:12.425
    BugCheck D1, {75805e44, 2, 8, fffff88006bf0957}
    Probably caused by : HIDCLASS.SYS ( HIDCLASS!WppAutoLogTrace+83 )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
      My Computer


  3. Posts : 2
    Win7 64bit
    Thread Starter
       #3

    Hello ken,
    Thanks for taking the time to help me out.

    I'm attaching the results of the sfc /scannow though from examining it I don't think the repair actions would have helped with the BSOD. All repaired files were Win7 video and audio codecs that I purposely disabled.

    Regarding USB devices in use... it's pretty minimalistic. Just a plain USB mouse and USB keyboard... nothing needing explicit drivers of their own.

    From searching I think someone has encountered a similar issue to me.
    https://www.sevenforums.com/crashes-d...-bugcheck.html

    My memory related voltages aren't set to auto / stock so what i'm contemplating on doing is upping the QPI voltage and loosening the timings / lowering the multiplier.

    I'll see if I can reproduce the BSOD (or any BSOD) with my relaxed memory setup.
      My Computer


 

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