BSOD 0x8e

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  1. Posts : 7
    windows 7
       #1

    BSOD 0x8e


    I'm having some troubles with my computer and after about a week of not getting any results I could really use some help.

    Every time I try to do anything graphics oriented (play a video game, use Maya) and sometimes even when I watch videos on the net I get the same error over a over

    0x0000008e........

    This is driving me mad and I would love it if someone could help me PLEASE!
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome

    We want to help you, if you just follow these instructions
    https://www.sevenforums.com/tutorials...en-forums.html
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    Vandrid said:
    I'm having some troubles with my computer and after about a week of not getting any results I could really use some help.

    Every time I try to do anything graphics oriented (play a video game, use Maya) and sometimes even when I watch videos on the net I get the same error over a over

    0x0000008e........

    This is driving me mad and I would love it if someone could help me PLEASE!

    We need the actual DMP file created when your computer crashed use the to find and upload them to us. https://www.sevenforums.com/crash-loc...d-problem.html




    Ken
      My Computer


  4. Posts : 7
    windows 7
    Thread Starter
       #4

    here are my minidump files hope this helps
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    Vandrid said:
    here are my minidump files hope this helps



    There are two causes for these crashes.

    First--your video driver. You need to scrape all traces of the current driver before downloading and installing a fresh copy

    Second--hardware. use these instruction to find out what it means and what to try. https://www.sevenforums.com/crash-loc...-what-try.html


    I would further download a 3rd party app called memtestx86, burn it to cd, and run it for at least 7 passes.


    Let us know if you need help with these


    ken

    Code:
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Debug session time: Sun Jun 13 03:41:33.177 2010 (GMT-4)
    System Uptime: 0 days 0:38:38.800
    BugCheck 1000008E, {c0000005, 162a5abe, 9e1ed6a0, 0}
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmdag.sys ( atikmdag+283e77 )
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  UDK.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Debug session time: Sun Jun 13 03:02:19.126 2010 (GMT-4)
    System Uptime: 0 days 0:25:00.890
    BugCheck 1000008E, {c0000005, 1614d47f, 9bee9ae0, 0}
    Probably caused by : hardware
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  firefox.exe
      My Computer


  6. Posts : 7
    windows 7
    Thread Starter
       #6

    well I tired to read up on some stuff before posting this forum and taking peoples time So I have tried a few of those options,

    1) memtest came up clean, the ram is new and I did the test a few times right after I installed it.

    2) Since I got these errors for a while I decided to reformat, in doing so I am sure that all the drivers are updated and working well, but I will try to reinstall them to insure that it is not that.

    So by seeing what is left it looks like a hardware issue is the problem... I am going to assume it is the video card since I replaced it a few months ago and only after installing the card started getting these errors, my theory is that my motherboard is not supporting the card. I have an ASUS m2r32-mvp board and a new Sapphire radeon 4850 card. I think all I need to do is update my bios but I have no clue how to do that and the ASUS website is just giving me the run around.

    Do you agree that it would be my bios, or is my whole computer just in need of a new motherboard?
    ....cause that would suck.....
      My Computer


  7. Posts : 7
    windows 7
    Thread Starter
       #7

    well I reinstalled the video drivers, did some more memtesting, started up a game and got a whole new BSOD...

    I attached the minidump. hopefully someone can fix this cause I hate my gaming computer not being able to run games....
      My Computer


  8. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #8

    Hi Vandrid
    I just checked your minidump
    ASACPI.sys, which is Asus ATK0110 ACPI Utility (a known BSOD maker), it is also a part of the Asus PCProbe and AISuite Utilities, please go download and install fresh copy of it
    http://support.asus.com/download/download.aspx
    Code:
     ASACPI   ASACPI.sys   Fri Aug 13 09:52:52 2004 (411C2D04)
    Also, secdrv.SYS which is Macrovision SECURITY Driver, this can be updated via WINDOW UPDATE
    Code:
    secdrv   secdrv.SYS   Wed Sep 13 20:18:32 2006 (45080528)
    Hope it's help
    Good Luck
    Tuan
      My Computer


  9. Posts : 7
    windows 7
    Thread Starter
       #9

    well now I have found even more stuff wrong and even more errors... here is the file.

    can someone please help me?
      My Computer


  10. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #10

    Hi Vandrid
    The minidump didn't tell me more thing diffrent from the above
    Have you run the memtest86 for at least 7 passes?
    The bugcheck indicated error 0x1000008E, please read this article:
    Bug Check 0x1000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    The instruction for HD check is below:
    HD Diagnostic

    Bugcheck:
    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.243\061810-19437-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0x82816000 PsLoadedModuleList = 0x8295e810
    Debug session time: Sat Jun 19 09:58:14.544 2010 (UTC + 7:00)
    System Uptime: 3 days 18:37:46.308
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...............
    Loading User Symbols
    Loading unloaded module list
    .......................................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 1000008E, {c0000005, 82a5d0eb, 9e355cac, 0}
    Probably caused by : ntkrpamp.exe ( nt!NtClose+4f )
    Followup: MachineOwner
    ---------
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 82a5d0eb, The address that the exception occurred at
    Arg3: 9e355cac, Trap Frame
    Arg4: 00000000
    Debugging Details:
    ------------------
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    FAULTING_IP: 
    nt!NtClose+4f
    82a5d0eb c9              leave
    TRAP_FRAME:  9e355cac -- (.trap 0xffffffff9e355cac)
    ErrCode = 00000000
    eax=00000000 ebx=82a5d09c ecx=9194f888 edx=746c6644 esi=01b3f320 edi=0000149c
    eip=82a5d0eb esp=9e355d20 ebp=1e355d28 iopl=0         nv up ei pl zr na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
    nt!NtClose+0x4f:
    82a5d0eb c9              leave
    Resetting default scope
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  svchost.exe
    CURRENT_IRQL:  0
    LAST_CONTROL_TRANSFER:  from 8285942a to 82a5d0eb
    STACK_TEXT:  
    9e355d28 8285942a 0000149c 01b3f324 76e364f4 nt!NtClose+0x4f
    9e355d28 76e364f4 0000149c 01b3f324 76e364f4 nt!KiFastCallEntry+0x12a
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    01b3f324 00000000 00000000 00000000 00000000 0x76e364f4
    
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    nt!NtClose+4f
    82a5d0eb c9              leave
    SYMBOL_STACK_INDEX:  0
    SYMBOL_NAME:  nt!NtClose+4f
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nt
    IMAGE_NAME:  ntkrpamp.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc007
    FAILURE_BUCKET_ID:  0x8E_nt!NtClose+4f
    BUCKET_ID:  0x8E_nt!NtClose+4f
    Followup: MachineOwner
    ---------
    let us know if you need help

    Tuan
      My Computer


 
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