Windows 7: BSOD MEMORY_MANAGMENT Windows 7 64-bit

Superman13 · 14 Jun 2010

Hi Everyone

I have a custom built PC that keeps crashing at random times,most times under no load.
I have run memtest for 18 hours straight and received no errors, I have also run prime95 for 10+ hours with no errors(passed all). I have no idea how to diagnose or fix the problem and would be extremely grateful for any assistance. I have attached two .dmp files of the two most recent crashes.

Thanking you in advance for any help you may be able to give.

usasma · 14 Jun 2010

Two STOP 0x1A Memory Managment errors, both blaming ntkrnlmp.exe

But, look at what's raised it's ugly head:

Code:

ASACPI.sys   Sun Mar 27 22:30:36 2005

The 2005 version of this driver is a know cause of BSOD's in Windows 7
Please visit the Asus Support website Download page here: ASUSTeK Computer Inc.-Support-
Enter the information for your motherboard and OS
Then, in the driver download page, scroll down to the Utility section.
Download and install the Asus ATK0110 ACPI Utility for your OS

While you're at it, update the drivers for your Creative WebCam (they're old also)

Please post back if this doesn't fix things.

BSOD BUGCHECK SUMMARY

Code:


Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jun 12 13:19:00.778 2010 (UTC - 4:00)
System Uptime: 0 days 2:20:54.152
BugCheck 1A, {41790, fffffa80019e40b0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  MsMpEng.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jun  8 15:46:53.953 2010 (UTC - 4:00)
System Uptime: 0 days 0:07:18.327
BugCheck 1A, {41790, fffffa800198f4b0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

Superman13 · 01 Jul 2010

HI

After spending week upon week trying to figure out this problem I still have yet to find an answer. I have had two more Blue screens and have attached the .zip file with them in. Could someone please have a look and see if you can shed any light on my problem.

I have run memtest and prime95 for hours/days on end and both return no errors. I have done chkdsk and have re-fomated the drive. I have re-installed windows 4 or 5 times more and still nothng.

Any help will be greatly appreciated.

usasma · 01 Jul 2010

What settings do you use for Prime95? Have you tried using the other settings (Blend, Small FFT's, Large FFT's)?

Webcam drivers are still a bit outdated:

Code:

 OA002Afx.sys Fri Jun 08 04:00:36 2007
OA002Ufd.sys Tue Jun 03 05:30:37 2008
OA002Vid.sys Fri Aug 01 05:34:52 2008

Reinstalling Windows and still getting errors implies that there's either a hardware problem or a compatibility issue. Have you installed anything other than Windows and the essential drivers?

I'd suggest a free hard drive test: HD Diagnostic (read the details at the link)
and, just in case, running this free stress test:

Quote:

FurMark download site: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

BSOD BUGCHECK SUMMARY

Code:


Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jun 30 14:52:02.819 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:19.177
BugCheck 24, {1904fb, fffff8800339e288, fffff8800339daf0, fffff8800123d3cb}
Probably caused by : Ntfs.sys ( Ntfs!NtfsLookupAllocation+eb )
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jun 20 12:42:50.812 2010 (UTC - 4:00)
System Uptime: 0 days 0:04:16.214
BugCheck 1A, {41790, fffffa800198f330, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  MsMpEng.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

Superman13 · 01 Jul 2010

I used the default settings for prime95 the first few times and moved on to Blend and Large FTT's.
I just had another blue screen while writing this the first time(I have attached the .dmp file).
It happened after I ran the sfc in cmd.exe as admin.

On this install of windows I only have core programs and Prime95,Memtest and real temp etc...

I will give the Hd test a go now, I have run GPU benchmarks already(Haven and 3D mark vantage) but will give the stress test a go.

My webcam is built in to my Dell monitor and I have searched and download what it seemed like the latest drivers.

How can I check what Hardware/compatibility issue it is?

Many thanks for the quick response..Always good to know someone is there..

usasma · 01 Jul 2010

Check compatibility here: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads

Windows 7: BSOD MEMORY_MANAGMENT Windows 7 64-bit

BSOD MEMORY_MANAGMENT Windows 7 64-bit problems?