Windows 7 keeps crashing, Blue screen ?

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  1. Posts : 20
    Windows 7
       #1

    Windows 7 keeps crashing, Blue screen ?


    My pc has been crashing for the last week or so, i get the blue screen of death followed by a restart.
    Today i got the blue screen but no restart so i managed to get the codes from the blue screen

    Stop 0x0000008E(0xc0000005,0x82FEC837,0xA68377EC,0x00000000)

    Does anyone have any thoughts.
    I think its hardware and not heat as i have been checking temps and the highest i get is 46c
    Last edited by Rottweiler; 14 Jun 2010 at 16:48. Reason: More info
      My Computer


  2. Posts : 3,427
    Windows 10 Pro x64
       #2

    looking at your dumps it seems that this is caused by your wireless card all your dumps point to the following drivers: athru6.sys and nwifi.sys

    while your waiting for one of our BSOD gurus to give you a more indepth analysis I would recommend checking the manufacturors website for updated drivers.
    (or if you fill out your system specs under User CP at the top we might be able to find them for you if you cannot)
      My Computer


  3. Posts : 20
    Windows 7
    Thread Starter
       #3

    Great, thank you so much for your help.

    When you say wireless card you mean my wireless dongle ?
    If so this is what i have at the moment.

    No real support i think, well i cant find it.
    Specs are attached of my PC.
      My Computer


  4. Posts : 3,427
    Windows 10 Pro x64
       #4

    that link you have doesn't have the model number. but they only seem to do two different dongles a G one and a N one. here is what I think is the right one: LM Technologies | Wholesaler of Bluetooth and Wireless Products I would recommend creating a restore point first before installing it just in case I'm wrong. (the download link is on the right hand side)

    also we need a few more details on your system specs please download Speccy: http://www.piriform.com/speccy and fill out the info by clicking "User CP" at the top of the page and then "Edit my system specs"

    edit: It seems that the driver I just linked to is in fact a Vista driver, I would right click it and set it to compatibility mode with Windows Vista before proceeding
      My Computer


  5. Posts : 20
    Windows 7
    Thread Starter
       #5

    Thats the driver i have, dated 2007 ??
    I have uninstalled it and re installed it using compatibility mode set to XP SP2.

    I will have to road test now, fingers crossed.
      My Computer


  6. Posts : 3,427
    Windows 10 Pro x64
       #6

    I would still wait and see what one of our experts say :) that was only a very basic analysis, there are plenty of members who are much better at it than I am.
      My Computer


  7. Posts : 20
    Windows 7
    Thread Starter
       #7

    Ok many thanks anyway.
      My Computer


  8. Posts : 20
    Windows 7
    Thread Starter
       #8

    I have had another crash overnight, i cant remember how to get the dump files attached though HELP !
      My Computer


  9. Posts : 3,427
    Windows 10 Pro x64
       #9
      My Computer


  10. Posts : 11,840
    64-bit Windows 8.1 Pro
       #10

    Navigate to c:/windows/minidump and zip up the .dmp file and attach it to your next post as an attachment to your next post...
      My Computer


 
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