BSOD + Minidumps, please help

alex2005 · 14 Jun 2010

I was getting so many BSOD's on my windows 7 pro x64, that I decided to re-install it, and so I did.

But now I'm getting if not more, the same amount of BSODs from all over...

All the drivers are up to date, I ran memtest86+ on the memory with no errors.

I have no idea what to do, please help me analyse these dumps.

In the zip there are 6 minidumps, I guess I had 6 BSODs today only(14/06/2010)

Thanks

usasma · 14 Jun 2010

6 memory dumps from today
3 different STOP errors, with 6 different causes
This is most likely a hardware or compatibility problem.

And, I'm pretty sure that there's a problem with your Diamondback Mouse. One of the errors blames it, and there's been a rash of Razer problems over the last week or two.

Uninstall the Razer software and see if that stops the BSOD's. If not, use another mouse and that should fix it.

Also, please see what's raised it's ugly little head:

Code:

ASACPI.sys   Sun Mar 27 22:30:36 2005

The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).

Let us know if that doesn't work and we'll try some other stuff.

BSOD BUGCHECK SUMMARY

Code:


Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jun 14 16:32:43.418 2010 (UTC - 4:00)
System Uptime: 0 days 0:27:48.495
BugCheck 3B, {c0000005, fffff80002b7eae3, fffff88007a6a0c0, 0}
Probably caused by : ntkrnlmp.exe ( nt!IoRemoveIoCompletion+153 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jun 14 16:04:23.452 2010 (UTC - 4:00)
System Uptime: 0 days 3:04:59.919
BugCheck 3B, {c0000005, fffff9600014766e, fffff8800863ef90, 0}
Probably caused by : win32k.sys ( win32k!RFONTOBJ::bMakeInactiveHelper+2e )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Steam.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jun 14 12:55:22.944 2010 (UTC - 4:00)
System Uptime: 0 days 2:11:23.411
BugCheck 3B, {c0000005, fffff88004020be8, fffff88008ac5a00, 0}
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseLocalAllocation+1a0 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  dwm.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jun 14 10:43:29.074 2010 (UTC - 4:00)
System Uptime: 0 days 1:46:09.541
BugCheck 50, {fffffa8007081000, 0, fffff8000287f370, 0}
*** WARNING: Unable to verify timestamp for habu.sys
*** ERROR: Module load completed but symbols could not be loaded for habu.sys
Probably caused by : habu.sys ( habu+16b2 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  razerhid.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jun 13 23:10:05.774 2010 (UTC - 4:00)
System Uptime: 0 days 1:13:35.241
BugCheck 3B, {c0000005, fffff8800fef5b96, fffff8800753dbb0, 0}
Probably caused by : nvlddmkm.sys ( nvlddmkm+e9b96 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  dwm.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jun 13 21:56:01.515 2010 (UTC - 4:00)
System Uptime: 0 days 1:58:05.592
BugCheck 24, {1904fb, fffff88003193738, fffff88003192fa0, fffff880012bd17d}
Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteReservedBitmap+31 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

alex2005 · 14 Jun 2010

Thanks you very much for your reply, I appreciate your help.

I've uninstalled the razer habu drivers, if I'll still be getting BSODs I'll change the mouse to see if anything changes...

The 2005 version of ASACPI.sys was found here
c:\Windows\System32\DriverStore\FileRepository\atk2000.inf_amd64_neutral_a91abe245a6c41c8\
I installed the 2009 version, and it's located here
c:\Windows\System32\DriverStore\FileRepository\asacpi.inf_amd64_neutral_a7ca2c2f114f9353\

Is it using the new one, or the old one?

Do you think any of my hardware is incompatible, you can see them on "My system specs", could it be the OCZ memory?

Thanks again.

usasma · 14 Jun 2010

Check in C:\Windows\System32\drivers for the ASACPI.sys file - that's the one that has to have the 2009 date stamp. If it's not there, let us know.

If you're concerned about compatibility, check hardware and software at this link: Windows 7 Compatibility: Software Programs and Hardware Devices: Find Updates, Drivers, and Downloads

alex2005 · 14 Jun 2010

There is no ASACPI.sys in the Drivers folder, see the attachment.

usasma · 15 Jun 2010

Rename the old one to ASACPI.BAK
Copy the 2009 one to the C:\Windows\System32\drivers folder

alex2005 · 15 Jun 2010

I can't rename neither of them, they are write protected.
But I copied the 2009 version to the Drivers folder.

How can I check to see which one is used?

usasma · 15 Jun 2010

Wait for the next BSOD and we'll see if it's named again.

alex2005 · 15 Jun 2010

I haven't got any from then. I guess it's a good sign :P

alex2005 · 19 Jun 2010

I just got the weirdest of BSODs.
I was watching a movie, while trying to make Steam validate some files, it gave me an IRQ_NOT_EQUAL_OR_LESS BSOD

Nothing changed on my computer driver wise, so I dont know why would I get it.

Minidump in the attachment, thanks.