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BSOD Help please
Hi,
I'm suffering BSOD crashes but am not experienced enough to work out what's going on with the logs.
Any help would be awesome.
Thanks
Hi,
I'm suffering BSOD crashes but am not experienced enough to work out what's going on with the logs.
Any help would be awesome.
Thanks
4 memory dumps, all dated from today.
Each is a STOP 0xD1 and each blames nvstor64.sys
This is a component of your nVidia storage drivers - and this driver is dated from 2006, which is way too old for a Win7 system. They control the storage controllers on your motherboard. For further info, we'll need either the make and model of your motherboard, or the make and model of your system.
Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:
- - The most common drivers are listed on this page: Driver ReferenceHow To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
Here's the older drivers. Please pay particular attention to any dated 2008 or earlier:
BSOD BUGCHECK SUMMARYCode:ASACPI.sys Sun Mar 27 22:30:36 2005 - This is a known BSOD cause in Win7, update immediately!!! It is the Asus ATK0110 ACPI Utility driver - http://www.carrona.org/dvrref.html#ASACPI.sys ctac32k.sys Wed Jul 02 04:38:22 2008 - Creative Audio Driver - http://www.carrona.org/dvrref.html#ctac32k.sys dsNcAdpt.sys Wed Apr 30 11:40:45 2008 - Network Connect VPN software by Juniper Networks - http://www.carrona.org/dvrref.html#dsNcAdpt.sys nvm62x64.sys Fri Oct 17 17:01:06 2008 - nVidia Etherenet Networking Driver (nForce chipset driver) - http://www.carrona.org/dvrref.html#nvm62x64.sys nvstor64.sys Tue Oct 17 20:52:31 2006 - nVidia Storage Driver (nForce chipset driver) - http://www.carrona.org/dvrref.html#nvstor64.sys StarPortLite.sys Wed Jan 16 06:08:05 2008 - StarPort Storage Controller iSCSI, FCoE (FibreChannel-over-Ethernet) and AoE (ATA-over-Ethernet) Initiator; DVD-ROM, RAM disk and encrypted virtual hard disk emulator byRocket Division Software - http://www.carrona.org/dvrref.html#StarPortLite.sys UsbFltr.sys Wed Apr 11 04:23:46 2007 - Ortek USB Keypad Driver by Waytech Development - http://www.carrona.org/dvrref.html#UsbFltr.sysCode:Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Debug session time: Mon Jun 14 18:09:16.327 2010 (UTC - 4:00) System Uptime: 0 days 0:11:15.231 BugCheck D1, {2000000002a8, 2, 1, fffff8800111c97e} *** WARNING: Unable to verify timestamp for nvstor64.sys *** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys Probably caused by : nvstor64.sys ( nvstor64+f97e ) BUGCHECK_STR: 0xD1 PROCESS_NAME: System ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Debug session time: Mon Jun 14 17:56:41.578 2010 (UTC - 4:00) System Uptime: 0 days 0:02:04.482 BugCheck D1, {20, 2, 0, fffff880010ddf3c} *** WARNING: Unable to verify timestamp for nvstor64.sys *** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys Probably caused by : nvstor64.sys ( nvstor64+7f3c ) BUGCHECK_STR: 0xD1 PROCESS_NAME: System ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Debug session time: Mon Jun 14 17:06:25.470 2010 (UTC - 4:00) System Uptime: 0 days 0:11:53.374 BugCheck D1, {2000000002a8, 2, 1, fffff8800111897e} *** WARNING: Unable to verify timestamp for nvstor64.sys *** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys Probably caused by : nvstor64.sys ( nvstor64+f97e ) BUGCHECK_STR: 0xD1 PROCESS_NAME: System ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Debug session time: Mon Jun 14 16:53:16.233 2010 (UTC - 4:00) System Uptime: 0 days 3:54:41.137 BugCheck D1, {2000000002a8, 2, 1, fffff880010eb97e} *** WARNING: Unable to verify timestamp for nvstor64.sys *** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys Probably caused by : nvstor64.sys ( nvstor64+f97e ) BUGCHECK_STR: 0xD1 ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Motherboard is ASUS P5N32-E SLI Plus
I can't work out what to update as the Asus site isn't giving me any options for Windows 7 for my motherboard.
Fairly sure we chose the Vista ones and on the site they're dated as 2006, is it odd that i've only had this problem today for the first time and put these drivers on weeks ago when installed Windows 7?
Thanks for your help
DON'T update from the Asus website. That will cause further issues.
Your system is a dynamic construct. It is always changing with the different things that you do on it - and Windows Updates can change things also.
Find out the chipset on your motherboard, then go to the nVidia website and download drivers from there.
Try these: NVIDIA DRIVERS 15.51 WHQL