Windows 7: Occasional BSOD, but mainly Crashes and reboots when watching Videos

ttran · 15 Jun 2010

wierd, I still see atikmpag.sys (ATI drivers) causing the BSOD.
Can you try to un-install the Catalyst Control Center and only install the Display Driver.
See if BSOD still occur
Go to Control Panel-->Program and features to un-install it

Code:

BugCheck 116, {85956510, 910db18e, 0, 2}
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+518e )
Followup: MachineOwner
---------

Also, are u using any anti-virus programs, tell me, if it is not MSE, please un-install what you are using and replace it by MSE
www.microsoft.com/security_essentials/

Cloudy · 15 Jun 2010

Alright I'll give it a shot, and thanks for all your help so far.

Also my MSN is broken. LIke.. It doesn't display in my "Uninstall programs" list. And I uninstalled all the "windows live " crap. Then when I run WIndows Live Setup, it'll show Messenger as already installed =\

ttran · 15 Jun 2010

I just edited my post about anti-virus program, please take a look

zigzag3143 · 15 Jun 2010

These still point to both the directx component of your video drive and the video driver itself. I cant but wonder if you removed every trace of the current driver, the control panel, and any other component?

These are the usual causes of the problem
Video driver, overheating, bad video card, ?BIOS, ?Power to card

Let us know if you need help

Ken

Code:

Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Tue Jun 15 04:39:33.249 2010 (GMT-4)
System Uptime: 0 days 0:19:58.153
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Tue Jun 15 02:51:01.351 2010 (GMT-4)
System Uptime: 0 days 0:48:16.255
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Tue Jun 15 02:01:31.793 2010 (GMT-4)
System Uptime: 0 days 0:02:06.307
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Jun 14 23:05:11.612 2010 (GMT-4)
System Uptime: 0 days 0:02:35.532
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
BUGCHECK_STR:  0x116
PROCESS_NAME:  System

Cloudy · 15 Jun 2010

I never had any Anti Virus protection =P I totally forgot about getting some of that =S

And I'm almost certain I removed all of the Video driver/software.

I'mma try see if i use the standard video drivers that auto install if i can youtube.

EDIT: Default Video Drivers (Auto installed by my Computer) seem to be fine with Youtube.

ttran · 15 Jun 2010

haha that's what I meant, tell us the result as soon as possible

Cloudy · 15 Jun 2010

Erm, Well I just tried uninstalling, and it did right, so I'm running my default video drivers or whatever.

But then I went into my program files, all the ATI crap is still there, So i went to delete it, and there's two files that won't go away,

atiacmxx.dll and atiamenu.dll because they're still being used or open by another program or some shiz. I really have no idea . =S

ttran · 15 Jun 2010

Did u go to control panel to un-install ATI catalyst stuff?
If u already did, restart computer to see how things go

Cloudy · 15 Jun 2010

Quote: Originally Posted by ttran

Did u go to control panel to un-install ATI catalyst stuff?
If u already did, restart computer to see how things go

That's the thing, I went to Control Panel > Uninstall Programs

Then I tried to "Change/Repair" it to uninstall 'cuz there wasn't just an "uninstall" option but it came up with errors, 'cuz the files are in weird destinations or some shiz. I'm working on it now. =S Just give me a minute, Hopefully I can get this uninstalled.

Cloudy · 15 Jun 2010

Success! Everything ATi related has been destroyed! Now what?

Windows 7: Occasional BSOD, but mainly Crashes and reboots when watching Videos

Occasional BSOD, but mainly Crashes and reboots when watching Videos problems?