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Windows 7: BSOD

22 Aug 2010   #51
CMurphy3639

Windows 7
 
 

I don't get it. This time, it happened after my computer had been on not thirty minutes for the first time today. All fans are spinning, all drivers are updated (I'm pretty sure), and the video card was room temperature to the touch.


My System SpecsSystem Spec
.
22 Aug 2010   #52
CMurphy3639

Windows 7
 
 

I'm pretty sure something is wrong with the card. Whenever I turn on the computer for the first time the Fan3 on SpeedFan says 80C. It always says 80C no matter what. Is there a defective sensor on the card which means more problems for the card?
My System SpecsSystem Spec
22 Aug 2010   #53
CarlTR6

Windows 7 Ultimate 32 bit
 
 

You could have a defective sensor; it would not be the first. A defective sensor does not necessarily mean the card is bad. On the other hand, a bad card could be causing the defective sensor. You really won't know until you try another card.
My System SpecsSystem Spec
.

22 Aug 2010   #54
CarlTR6

Windows 7 Ultimate 32 bit
 
 

The error codes in your latest dumps are -

3B - BSOD Index

1A - BSOD Index

These are hardware. hardware related error codes. The first dumps indicates memory corruption, c0000005.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Owner\AppData\Local\Temp\Temp1_Minidump.zip\100111-16005-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (3 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c4e000 PsLoadedModuleList = 0xfffff800`02e8be50
Debug session time: Sun Aug 22 16:47:02.827 2010 (GMT-4)
System Uptime: 0 days 0:07:46.450
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff960000dab59, fffff880083891c0, 0}

Probably caused by : win32k.sys ( win32k!ValidateHwnd+89 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960000dab59, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880083891c0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
win32k!ValidateHwnd+89
fffff960`000dab59 483b9078010000  cmp     rdx,qword ptr [rax+178h]

CONTEXT:  fffff880083891c0 -- (.cxr 0xfffff880083891c0)
rax=ff7ff900c2a3bc30 rbx=fffff900c0403e40 rcx=0000000000060298
rdx=fffffa8005adb160 rsi=0000000000060298 rdi=fffff900c0830280
rip=fffff960000dab59 rsp=fffff88008389b90 rbp=00000000045e93a8
 r8=fffff900c1d32c30  r9=0000000000000000 r10=fffffffffffffffd
r11=ff7ff900c2a3bc30 r12=0000000000000001 r13=00000000047efd20
r14=00000000047ee9d0 r15=0000000072c62450
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
win32k!ValidateHwnd+0x89:
fffff960`000dab59 483b9078010000  cmp     rdx,qword ptr [rax+178h] ds:002b:ff7ff900`c2a3bda8=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  plugin-contain

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff960000e08c6 to fffff960000dab59

STACK_TEXT:  
fffff880`08389b90 fffff960`000e08c6 : 00000000`00000000 00000000`00060298 fffff800`02e38e80 fffff880`08389c38 : win32k!ValidateHwnd+0x89
fffff880`08389bc0 fffff800`02cbd993 : fffffa80`03ae0b60 fffff880`08389ca0 00000000`00000001 00000000`00000020 : win32k!NtUserPostMessage+0x72
fffff880`08389c20 00000000`72cafcba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`047edfd8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x72cafcba


FOLLOWUP_IP: 
win32k!ValidateHwnd+89
fffff960`000dab59 483b9078010000  cmp     rdx,qword ptr [rax+178h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  win32k!ValidateHwnd+89

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c483f

STACK_COMMAND:  .cxr 0xfffff880083891c0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_win32k!ValidateHwnd+89

BUCKET_ID:  X64_0x3B_win32k!ValidateHwnd+89

Followup: MachineOwner
---------


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Owner\AppData\Local\Temp\Temp1_Minidump.zip\100111-16146-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (3 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a1e000 PsLoadedModuleList = 0xfffff800`02c5be50
Debug session time: Mon Jul 12 15:43:15.580 2010 (GMT-4)
System Uptime: 0 days 0:09:50.203
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {403, fffff6800004f6e8, d3a000001e174867, ff7ff6800004f6e8}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+31f32 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000000403, The subtype of the bugcheck.
Arg2: fffff6800004f6e8
Arg3: d3a000001e174867
Arg4: ff7ff6800004f6e8

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_403

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  MsMpEng.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002b00608 to fffff80002a8e600

STACK_TEXT:  
fffff880`06a277b8 fffff800`02b00608 : 00000000`0000001a 00000000`00000403 fffff680`0004f6e8 d3a00000`1e174867 : nt!KeBugCheckEx
fffff880`06a277c0 fffff800`02abf251 : 00000000`00000000 fffff680`0004fff8 fffffa80`05c62560 00000000`000317d5 : nt! ?? ::FNODOBFM::`string'+0x31f32
fffff880`06a27970 fffff800`02acffca : 00000000`00000000 00000000`0a088fff fffffa80`00000000 fffffa80`05c62560 : nt!MiDeleteVirtualAddresses+0x408
fffff880`06a27b30 fffff800`02a8d853 : ffffffff`ffffffff 00000000`020cde50 00000000`020cde18 00000000`00008000 : nt!NtFreeVirtualMemory+0x5ca
fffff880`06a27c20 00000000`7742ff3a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`020cdd88 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7742ff3a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+31f32
fffff800`02b00608 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+31f32

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb

FAILURE_BUCKET_ID:  X64_0x1a_403_nt!_??_::FNODOBFM::_string_+31f32

BUCKET_ID:  X64_0x1a_403_nt!_??_::FNODOBFM::_string_+31f32

Followup: MachineOwner
---------
I found the following obsolete driver on your system -

Rt64win7.sys Thu Feb 26 04:04:13 2009 - Realtek 8101E/8168/8169 NDIS 6.20 64-bit Driver for Realtek 8101E/8168/8169 PCI/PCIe Adapters. Realtek. Try to update this driver or consider upgrading your network adapter card.
My System SpecsSystem Spec
22 Aug 2010   #55
CMurphy3639

Windows 7
 
 

I'm trying to navigate the Realtek site and what exactly am I looking to update?
My System SpecsSystem Spec
22 Aug 2010   #56
CMurphy3639

Windows 7
 
 

The only Realtek driver I see in Uninstall Program is my Audio Driver.

edit: Found it in the Device Manager under Network Adapter: Realtek RTL8168(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) right? Dated 2/26/2008?
My System SpecsSystem Spec
22 Aug 2010   #57
ttran

Microsoft Window 7 Professional 32 bit
 
 

My System SpecsSystem Spec
22 Aug 2010   #58
CMurphy3639

Windows 7
 
 

Should I download and use the auto installer or do it myself?
My System SpecsSystem Spec
22 Aug 2010   #59
CMurphy3639

Windows 7
 
 

Damn I am lost and confused.
My System SpecsSystem Spec
22 Aug 2010   #60
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

CMurphy. The best way to install, is to first just download it to your desktop. Then you do not even need the internet. Then just install from the desktop. Try downloading to the desktop, if you make a mistake, no harm done.
My System SpecsSystem Spec
Reply

 BSOD




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