| Windows 7: BSoD when using more than 3GB RAM during install |
15 Jun 2010
|
#1 | | |
BSoD when using more than 3GB RAM during install Hi All,
I suspect I have beaten my machine and myself to death over this, and as of now still have no ideal solution. I am including more detail than probably needed, but after searching through the forum, maybe this detail will be helpful to others.
While trying to do a clean install of Win 7 64bit, I kept getting the BSoD due to "The device driver got stuck in an infinite loop". The blue screen would flash very quickly, then the machine would reboot itself, and then repeat same thing over and over again. This was during the install, so trying to get into Safe Mode wouldn't work as the install was not complete.
I have an ASUS M2A-MVP mobo, and trying to run with 8GB RAM. I had run Vista 32bit with 2GB RAM prior. Got more RAM (4 identical 2GB modules) for Win 7 64bit.
I tried about a million things and searched this forum endlessly, and thought maybe it was the graphics card and/or its drivers since the card is in legacy support with no Win 7 drivers. (MSI RX1550) So I installed a new graphics card. Instead of the BSoD, it would just hang up during the install.
I then did a clean install of Vista 32bit, and couldn't get the new graphics card to work (Galaxy GeForce 2100 (I think)). After trying many unsuccessful tweaks, and then calling Galaxy tech support, Galaxy told me the card was bad.
So back to Best Buy and this time I got Nvidia GeForce 8400 GS and tried another clean install of Win 7 64bit. Hanging up during install at the same spot. So now I pull everything out of my computer I don't absolutely need (secondary hard drive, PCI cards, etc.) and still same problem.
Finally I think to take out the new 8GB of memory and go back to my old 2GB of memory. Success! Okay, so now its the memory. Turns out I can run with one 2GB module, or one 2GB module + one 1GB module. But cannot boot with any combination greater than 3GB.
(Yes, I booted successfully with each of the four 2GB modules when installed alone, so none of the 2GB modules appear to be at fault. Also successfully ran Vista 32 bit with all 8GB installed, even though not all 8GB was recognized.)
Talked with Crucial where I got the 8GB memory, and they said it is a mobo problem.
Exchanged e-mails with ASUS tech support, and they told me the obvious (make sure memory is well seated, etc.), but also said to erase the CMOS and set the BIOS timing and voltage.
My BIOS will let me set the voltage, but not the timing. I tried to go to an earlier version of BIOS hoping it would give me the option to change the timing, but it wouldn't let me go to an older version. Voltage change alone did not correct the problem.
So it seems I am stuck with a motherboard/BIOS that won't let me use more than 3GB memory.
I've been at this for over four days now.
By the way, my old MSI RX1550 graphics card works fine with Win 7 since I took the extra RAM out.
I think my only options are to live with less than 4GB, or get a new mobo. Not ready to spend more $ on a new mobo and who knows else that would require.
If anyone has any other ideas, please let me know.
Thanks! | My System Specs |
| OS windows 7 CPU AMD Athlon 64 x2 5200+ Motherboard Asus M2A-MVP Memory 3gb Graphics Card Nvidia GeForce 8400 GS Sound Card on board PSU 350 Hard Drives 74GB WD Raptor
500GB Seagate Barracuda |
15 Jun 2010
|
#2 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
Welcome
The members of the forum are anxious to help, but we need your cooperation first: http://www.sevenforums.com/tutorials...en-forums.html | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
16 Jun 2010
|
#3 | | |
Thanks Rich,
Dump should be attached. | My System Specs | | OS windows 7 CPU AMD Athlon 64 x2 5200+ Motherboard Asus M2A-MVP Memory 3gb Graphics Card Nvidia GeForce 8400 GS Sound Card on board PSU 350 Hard Drives 74GB WD Raptor
500GB Seagate Barracuda |
16 Jun 2010
|
#4 | | Win 8 Release candidate 8400 |

Quote: Originally Posted by Redwisher Hi All,
I suspect I have beaten my machine and myself to death over this, and as of now still have no ideal solution. I am including more detail than probably needed, but after searching through the forum, maybe this detail will be helpful to others.
While trying to do a clean install of Win 7 64bit, I kept getting the BSoD due to "The device driver got stuck in an infinite loop". The blue screen would flash very quickly, then the machine would reboot itself, and then repeat same thing over and over again. This was during the install, so trying to get into Safe Mode wouldn't work as the install was not complete.
I have an ASUS M2A-MVP mobo, and trying to run with 8GB RAM. I had run Vista 32bit with 2GB RAM prior. Got more RAM (4 identical 2GB modules) for Win 7 64bit.
I tried about a million things and searched this forum endlessly, and thought maybe it was the graphics card and/or its drivers since the card is in legacy support with no Win 7 drivers. (MSI RX1550) So I installed a new graphics card. Instead of the BSoD, it would just hang up during the install.
I then did a clean install of Vista 32bit, and couldn't get the new graphics card to work (Galaxy GeForce 2100 (I think)). After trying many unsuccessful tweaks, and then calling Galaxy tech support, Galaxy told me the card was bad.
So back to Best Buy and this time I got Nvidia GeForce 8400 GS and tried another clean install of Win 7 64bit. Hanging up during install at the same spot. So now I pull everything out of my computer I don't absolutely need (secondary hard drive, PCI cards, etc.) and still same problem.
Finally I think to take out the new 8GB of memory and go back to my old 2GB of memory. Success! Okay, so now its the memory. Turns out I can run with one 2GB module, or one 2GB module + one 1GB module. But cannot boot with any combination greater than 3GB.
(Yes, I booted successfully with each of the four 2GB modules when installed alone, so none of the 2GB modules appear to be at fault. Also successfully ran Vista 32 bit with all 8GB installed, even though not all 8GB was recognized.)
Talked with Crucial where I got the 8GB memory, and they said it is a mobo problem.
Exchanged e-mails with ASUS tech support, and they told me the obvious (make sure memory is well seated, etc.), but also said to erase the CMOS and set the BIOS timing and voltage.
My BIOS will let me set the voltage, but not the timing. I tried to go to an earlier version of BIOS hoping it would give me the option to change the timing, but it wouldn't let me go to an older version. Voltage change alone did not correct the problem.
So it seems I am stuck with a motherboard/BIOS that won't let me use more than 3GB memory.
I've been at this for over four days now.
By the way, my old MSI RX1550 graphics card works fine with Win 7 since I took the extra RAM out.
I think my only options are to live with less than 4GB, or get a new mobo. Not ready to spend more $ on a new mobo and who knows else that would require.
If anyone has any other ideas, please let me know.
Thanks!
You might want to check msconfig (type msconfig in search) check the max memory box it should say 0 (zero) and be unchecked | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS Win 8 Release candidate 8400 CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
17 Jun 2010
|
#5 | | |
Hi,
checked msconfig, max memory is unchecked and set at zero.
Anything else I can check/try?
Much thanks | My System Specs | | OS windows 7 CPU AMD Athlon 64 x2 5200+ Motherboard Asus M2A-MVP Memory 3gb Graphics Card Nvidia GeForce 8400 GS Sound Card on board PSU 350 Hard Drives 74GB WD Raptor
500GB Seagate Barracuda |
17 Jun 2010
|
#6 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
Yes, try the computer. If it works, great. If not, post the next mini dump. Those reports are not cure alls, sometimes several are required. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
17 Jun 2010
|
#7 | | |
I used WinDbg to look at the minidump. It indicate it is a graphics driver fault. Since I have used three different graphics cards/drivers since last Friday, and always did a clean install, I find it hard to believe it is actually the graphics driver, unless somehow the extra RAM is messing it up.
I am unfamiliar with reading these dumps. Are there any other clues it might have for me?
I have attached the dump results.
Anyone else see something like this? | My System Specs | | OS windows 7 CPU AMD Athlon 64 x2 5200+ Motherboard Asus M2A-MVP Memory 3gb Graphics Card Nvidia GeForce 8400 GS Sound Card on board PSU 350 Hard Drives 74GB WD Raptor
500GB Seagate Barracuda |
17 Jun 2010
|
#8 | | Windows 7 Ultimate 32 bit Orlando, Florida |
Redwisher, we need the actual mini dump files rather than the analysis. Can you zip them and attach them to you next post? http://www.sevenforums.com/tutorials...en-forums.html | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ultimate 32 bit CPU Intel(R) Pentium(R) 4 CPU 3.00GHz Motherboard ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5 Memory 2.50 GB RAM Graphics Card NVIDIA GeForce 7600 GS Sound Card SoundMax Integrated Digital Audio (Chip) Monitor(s) Displays ViewSonic VX 1962 wm Screen Resolution 1680 X 1050 Keyboard Microsoft Comfort Curve Keyboard 2000 v10 USB Mouse Logitec optic USB Cooling Fan based Hard Drives Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB Internet Speed 3.01 Mb/s download 0.64 Mb/s upload |
17 Jun 2010
|
#9 | | |
Sorry, I thought I already did that.
Here is the actual minidump. | My System Specs | | OS windows 7 CPU AMD Athlon 64 x2 5200+ Motherboard Asus M2A-MVP Memory 3gb Graphics Card Nvidia GeForce 8400 GS Sound Card on board PSU 350 Hard Drives 74GB WD Raptor
500GB Seagate Barracuda |
18 Jun 2010
|
#10 | | |
Here is another minidump. I first erased CMOS so I was back at default BIOS.
Any help would be greatly appreciated. | My System Specs | | OS windows 7 CPU AMD Athlon 64 x2 5200+ Motherboard Asus M2A-MVP Memory 3gb Graphics Card Nvidia GeForce 8400 GS Sound Card on board PSU 350 Hard Drives 74GB WD Raptor
500GB Seagate Barracuda BSoD when using more than 3GB RAM during install problems? All times are GMT -5. The time now is 12:33 PM. | |