Windows 7: kernel error

I keep getting a kernel error. This machine has had this for a while. I know almost nothing about computers but i really need help. It only occours when i go on the internet.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 16/06/2010 16:03:56
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: julie-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-06-16T15:03:56.775623300Z" />
<EventRecordID>11232</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>julie-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">129211741423197776</Data>
</EventData>
</Event>

Kernel-Error menas that you didn't shut down your computer properly.

Hello, welcome to the Seven Forums, Fiserman.

To add to response above, read this post: What is Kernel Power Error ID 41

Kari


Nice link



Fiserman

What we really need is the actual DMP (if created). Please use these to find and upload it to us. http://www.sevenforums.com/crash-loc...d-problem.html



Thanks in advance


Ken

Thanks, Ken. I just noticed I'd left out something important from that Kernel 41 post of mine, so I added a link to the tutorial about adding dump files you mention in your post above.

Kari

how do i find my dump files. Sorry to ask you such a novice question.

it is in C partition-->windows-->minidumps. Zip all the files in that folder and post it to forum
http://www.sevenforums.com/crash-loc...d-problem.html

OR

http://www.sevenforums.com/crash-loc...d-problem.html

good luck