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Windows 7: Please analyze these BSOD dump files - windows crashes at startup


17 Jun 2010   #1

Windows Seven
 
 
Please analyze these BSOD dump files - windows crashes at startup

Sometimes, and more frequently lately, my windows crashes at starting windows lately. When i logged in, it takes about a minute to 5 minutes until it crashes.
but when those 5 minutes are over i can work and play the whole day without a crash.
dump files attached.

My System SpecsSystem Spec
.

17 Jun 2010   #2

Microsoft Window 7 Professional 32 bit
 
 

Here is the bugcheck
Code:
BugCheck 9F, {3, fffffa80049d0a20, fffff80000b9c518, fffffa8007ee0170}
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys
Followup: MachineOwner
---------
BugCheck 1E, {ffffffffc0000005, fffff8800b472970, 0, 0}
Probably caused by : tcpip.sys ( tcpip!WfpAleInsertEndpoint+4 )
Followup: MachineOwner
---------
BugCheck A, {fffffffa80091e4c, 2, 1, fffff80003c8e8fd}
Probably caused by : ntkrnlmp.exe ( nt!KeSetEvent+36d )
Followup: MachineOwner
---------
BugCheck A, {fffffffa800950dc, 2, 1, fffff80003cca24f}
Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+20f )
Followup: MachineOwner
---------
One of the dump indicated internet wifi driver, NETw5s64.sys, please go to intel website to download and install fresh copy of it (Also keep in mind to uninstall previous version of driver in Computer-->manage-->device manager before install new copy)

beside that, other minidumps indicated different causes, but one of them is ffffffffc0000005, which suggest memory corruption, please download third party called memtest86, burn it to cd and let it run for at least 7 passess

Good luck and let us know if you need help

Tuan
My System SpecsSystem Spec
17 Jun 2010   #3

Windows Seven
 
 

Quote   Quote: Originally Posted by ttran View Post
Here is the bugcheck
Code:
BugCheck 9F, {3, fffffa80049d0a20, fffff80000b9c518, fffffa8007ee0170}
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys
Followup: MachineOwner
---------
BugCheck 1E, {ffffffffc0000005, fffff8800b472970, 0, 0}
Probably caused by : tcpip.sys ( tcpip!WfpAleInsertEndpoint+4 )
Followup: MachineOwner
---------
BugCheck A, {fffffffa80091e4c, 2, 1, fffff80003c8e8fd}
Probably caused by : ntkrnlmp.exe ( nt!KeSetEvent+36d )
Followup: MachineOwner
---------
BugCheck A, {fffffffa800950dc, 2, 1, fffff80003cca24f}
Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+20f )
Followup: MachineOwner
---------
One of the dump indicated internet wifi driver, NETw5s64.sys, please go to intel website to download and install fresh copy of it (Also keep in mind to uninstall previous version of driver in Computer-->manage-->device manager before install new copy)

beside that, other minidumps indicated different causes, but one of them is ffffffffc0000005, which suggest memory corruption, please download third party called memtest86, burn it to cd and let it run for at least 7 passess

Good luck and let us know if you need help

Tuan
it cant be memory corruption if its only at startup, and because its a all new genuine msi notebook.
My System SpecsSystem Spec
.


17 Jun 2010   #4

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by borgqueenx View Post
it cant be memory corruption if its only at startup, and because its a all new genuine msi notebook.
with respect you or anyone else cannot define what it isn't until you have discovered what it is ?

it can be memory corruption, and in the absence of any other clues testing your memory is good advice that cost's you nothing but some time ?

have you updated your driver ?

can you please tell us what antivirus and or third party firewall are you using ?
My System SpecsSystem Spec
17 Jun 2010   #5

Microsoft Window 7 Professional 32 bit
 
 

Quote:
it cant be memory corruption if its only at startup, and because its a all new genuine msi notebook.
I'm so sorry, I don't mean to say that it's truly memorry corruption, it's too early to say whether or not it is memory corruption. I'm a user too, so I hope the cause is not hardware but others

Please update the drivers that i told you, also provide us information that ickymay suggest

Regard

T
My System SpecsSystem Spec
17 Jun 2010   #6

Windows Seven
 
 

Quote   Quote: Originally Posted by ickymay View Post
Quote   Quote: Originally Posted by borgqueenx View Post
it cant be memory corruption if its only at startup, and because its a all new genuine msi notebook.
with respect you or anyone else cannot define what it isn't until you have discovered what it is ?

it can be memory corruption, and in the absence of any other clues testing your memory is good advice that cost's you nothing but some time ?

have you updated your driver ?

can you please tell us what antivirus and or third party firewall are you using ?
no i did not update my driver, since i have been told to do that some time ago on these forums...and i did(2 months ago or so) back then a bittorrent client was causing all the bsods.
but since i dont have a torrent client anymore and still crashes now, i dont know what causes it.
I have mcaffee genuine anti virus and firewall.
My System SpecsSystem Spec
17 Jun 2010   #7

Microsoft Window 7 Professional 32 bit
 
 

Quote   Quote: Originally Posted by borgqueenx View Post
Quote   Quote: Originally Posted by ickymay View Post
Quote   Quote: Originally Posted by borgqueenx View Post
it cant be memory corruption if its only at startup, and because its a all new genuine msi notebook.
with respect you or anyone else cannot define what it isn't until you have discovered what it is ?

it can be memory corruption, and in the absence of any other clues testing your memory is good advice that cost's you nothing but some time ?

have you updated your driver ?

can you please tell us what antivirus and or third party firewall are you using ?
no i did not update my driver, since i have been told to do that some time ago on these forums...and i did(2 months ago or so) back then a bittorrent client was causing all the bsods.
but since i dont have a torrent client anymore and still crashes now, i dont know what causes it.
I have mcaffee genuine anti virus and firewall.
One of the dump indicated internet wifi driver, NETw5s64.sys, please go to intel website to download and install fresh copy of it.
http://downloadcenter.intel.com/
Plesae do what I suggest before any further analysis

Regard
Tuấn
My System SpecsSystem Spec
17 Jun 2010   #8

Windows 7 x64, Windows XP SP3, Fedora
 
 

Quote:
I have mcaffee genuine anti virus and firewall.
If the updated Intel wifi doesn't fix it then McAffee is definitely your problem. We see 3rd party antiviruses causing havoc almost everyday.

If I were you I would remove McAffee just to check.

McAfee uninstallation instructions:
Quote   Quote: Originally Posted by jcgriff2
Download the McAfee Removal Tool (MRT); save to desktop. Boot into SAFEMODE - NO Networking. Tap F8 key during boot-up. Then go to desktop, RIGHT-click on the MRT icon and select Run as Administrator.

When complete - re-boot.

MRT - http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Install MS Security Essentials --> http://www.microsoft.com/Security_Essentials/

Then reset the Windows Firewall to its default settings -
START -> type cmd.exe -> right-click -> run as administrator -> type netsh advfirewall reset press enter
Regards,
Reventon
My System SpecsSystem Spec
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 Please analyze these BSOD dump files - windows crashes at startup




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