Now I love my Mac even more

ttran · 18 Jun 2010

The 2 minidump files you just posted didn't tell me much
Third-party internet security programs are notorious for causing crashes, and Bit-defender is no exception. I would recommend to remove bit-defender just for testing before making any further analysis.

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.450\061810-17518-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a4c000 PsLoadedModuleList = 0xfffff800`02c89e50
Debug session time: Fri Jun 18 01:51:04.079 2010 (UTC + 7:00)
System Uptime: 0 days 1:09:28.515
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1A, {41790, fffffa800376eed0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041790, The subtype of the bugcheck.
Arg2: fffffa800376eed0
Arg3: 000000000000ffff
Arg4: 0000000000000000
Debugging Details:
------------------

BUGCHECK_STR:  0x1a_41790
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
CURRENT_IRQL:  0
LAST_CONTROL_TRANSFER:  from fffff80002b2fede to fffff80002abc600
STACK_TEXT:  
fffff880`089d0828 fffff800`02b2fede : 00000000`0000001a 00000000`00041790 fffffa80`0376eed0 00000000`0000ffff : nt!KeBugCheckEx
fffff880`089d0830 fffff800`02aefcc9 : 00000000`00000000 00000000`0bf8ffff fffffa80`00000000 fffffa80`00000000 : nt! ?? ::FNODOBFM::`string'+0x33946
fffff880`089d09f0 fffff800`02dd6170 : fffffa80`0752bcc0 0007ffff`00000000 00000000`00000000 00000000`00000000 : nt!MiRemoveMappedView+0xd9
fffff880`089d0b10 fffff800`02dd657b : 00000980`00000000 00000000`09780000 fffffa80`00000001 fffffa80`07fd2e60 : nt!MiUnmapViewOfSection+0x1b0
fffff880`089d0bd0 fffff800`02abb853 : 00000000`00000000 00000000`00008001 fffffa80`091e54e0 fffffa80`09cc8ca0 : nt!NtUnmapViewOfSection+0x5f
fffff880`089d0c20 00000000`7771015a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0327db28 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7771015a

STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+33946
fffff800`02b2fede cc              int     3
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+33946
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+33946
BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+33946
Followup: MachineOwner
---------

kaipu · 18 Jun 2010

Thanks Tuan,
But I installed BitFender after restarting the PC just to make it clear that it isn't a problem because of Malware/Viruses.

Will keep you posted.

ttran · 18 Jun 2010

yeah, I said that because in the 2 minidump files you just posted didn't mention about memory corruption or anything similar...so I thought about Bit-defender, what you just installed.

Edit: Bit-defender is very good anti-virus program, I just suggest un-install it for testing only :)

kaipu · 18 Jun 2010

Thanks will uninstall it…
I'm on System Scan now…

and here are the results:

and here is the log file:

ttran · 18 Jun 2010

Yes, it found errors and fixed it, now please see what's going on next

kaipu · 18 Jun 2010

Just crashed thrice with in about 20 mins.
This time its Adobe Lightroom I was working in.

Here are the crash dumps:

ExLt · 18 Jun 2010

Sorry. When I was running the beta myself, it started crashing my computer about 10 minutes after turning it on. this may only be me, but I no longer recommend the beta. Also, is there any particular thing that you would do which activated crashes, or did it basically crash at random?

kaipu · 18 Jun 2010

My beta download isn't causing any problems but I'm going to uninstall it too, atleast for a while. Nothing activates the crashes, they are very random. I'll try to find a pattern if I can.

Thanks

zigzag3143 · 18 Jun 2010

kaipu said:

Just crashed thrice with in about 20 mins.
This time its Adobe Lightroom I was working in.

Here are the crash dumps:

Well two of three of these point directly to memory corruption. The other may be memory as well. I know you have run SFC, but am unsure if you have run memtestx86 for at least 7 passes. You may have to run memtest one stick at a time to find which is bad. You may also want to test the mobo slots in the same way

I DID NOTICE THAT CAPTUREONE WAS RUNNING IN TWO OF THESE.

Let us know if you need help

Ken

Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jun 18 11:01:54.573 2010 (GMT-4)
System Uptime: 0 days 0:06:38.009
BugCheck 50, {fffff6800211a718, 0, fffff80002a951e2, 2}
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  CaptureOne.exe

kaipu · 18 Jun 2010

zigzag3143 said:

kaipu said:

Just crashed thrice with in about 20 mins.
This time its Adobe Lightroom I was working in.

Here are the crash dumps:

Well two of three of these point directly to memory corruption. The other may be memory as well. I know you have run SFC, but am unsure if you have run memtestx86 for at least 7 passes. You may have to run memtest one stick at a time to find which is bad. You may also want to test the mobo slots in the same way

I DID NOTICE THAT CAPTUREONE WAS RUNNING IN TWO OF THESE.

Let us know if you need help

Ken

Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jun 18 11:01:54.573 2010 (GMT-4)
System Uptime: 0 days 0:06:38.009
BugCheck 50, {fffff6800211a718, 0, fffff80002a951e2, 2}
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  CaptureOne.exe

Hi Ken,
Thanks for the reply.

Yes I did run Memtest86 with all the sticks in place and it passed near about 9 passes successfully.
Do I really need to run it on individual sticks?

Here's the screenshot of the last test:

It happens all the time, while running Adobe Bridge, Adobe Lightroom etc.
I'll uninstall the CaptureOne and see if it makes any difference.