Windows 7: Now I love my Mac even more

kaipu · 17 Jun 2010

After my beloved iMac slowed down a little, I bought an assembled windows machine. Primarily for heavy Photoshop CS5 work. I also work in Bridge CS5 to organize n stuff. Right from the day one I'm having many problems while working in Bridge CS5. I started to get BSODs everytime I open a folder with heavy PSD files (100-800 MB) in Bridge CS5. Once they start to come they keep coming untill I give my PC a long break, and when they don't come they don't come for a long time.
The error I get most of the time is Memory_Magagement.
I already checked the memory and it looks fine.

Thanks

I'm attaching some recent crash dumps:

ttran · 17 Jun 2010

I would download third party called memtest86, burn it to Cd and let it run for at least 7 passes
Check your RAM
Here is the bugcheck:

Code:

BugCheck 50, {ffff91c235c29e26, 0, fffff80002b8e74c, 7}
 
Could not read faulting driver name
Probably caused by : memory_corruption ( nt!MiEmptyPageAccessLog+dc )
Followup: MachineOwner
---------
BugCheck 50, {fffffa801cf76740, 0, fffff800028f4179, 2}
 
Could not read faulting driver name
Probably caused by : memory_corruption ( nt!MmCopyToCachedPage+219 )
Followup: MachineOwner
---------
BugCheck 1A, {5003, fffff70001080000, bbdb, d8e5009}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+21b86 )
Followup: MachineOwner
---------
BugCheck A, {fffffa80baac8b70, 2, 0, fffff80002a50c74}
Probably caused by : memory_corruption ( nt!MiRestoreTransitionPte+c4 )
Followup: MachineOwner
---------
BugCheck 1A, {41790, fffffa80036d2cc0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
Followup: MachineOwner
---------

Let us know if you need help
Regard
Tuan

ExLt · 17 Jun 2010

Welcome to SevenForums

This may or may not work for you, but I'd replace that GPU. My old video card always crashed photoshop, even when working on relatively small files. High-end visual programs often require high performance or even gaming cards. Good Luck.

CarlTR6 · 17 Jun 2010

In addition to the above, two of your dump files pointed to bridge.exe. Bridge is a legitimate Adobe program; however, bridge.exe has been known to be infected by a Trojan.

I recommend that you download and install Malwarebytes and do a thorough scan of your system. In addition, I suggest an online scan by HouseCall or some other free, reputable online scanner.

Let's eliminate the possibility of a malware infection.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff70001080000
Arg3: 000000000000bbdb
Arg4: 000000000d8e5009

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_5003

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  Bridge.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002adb8c6 to fffff80002a73600

STACK_TEXT:  
fffff880`03714a68 fffff800`02adb8c6 : 00000000`0000001a 00000000`00005003 fffff700`01080000 00000000`0000bbdb : nt!KeBugCheckEx
fffff880`03714a70 fffff800`02a8df2c : fffff680`0006c740 fffff880`03714b40 00000000`00000000 ffffffff`ffffffff : nt! ?? ::FNODOBFM::`string'+0x21b86
fffff880`03714ac0 fffff800`02a716ee : 00000000`00000001 00000000`00000003 fffffa80`07875601 00000000`0007b20e : nt!MmAccessFault+0xc4c
fffff880`03714c20 00000000`00a3a4d4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
00000000`067cf750 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xa3a4d4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+21b86
fffff800`02adb8c6 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+21b86

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb

FAILURE_BUCKET_ID:  X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+21b86

BUCKET_ID:  X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+21b86

Followup: MachineOwner

kaipu · 17 Jun 2010

First of all Many Thanks Tuan, Marcus and Carl for such instant replies.

One strange thing which happened last night, since the bridge was crashing a lot I din't open it for this session and I was browsing the forum on FireFox suddenly it crashed, I tried opening the snitch tool and instead of opening I got the message that the program crashed and a third application crashed just after that.

Will upload the dump file after my system starts as I'm checking the memory with Memtest86.
Its in its 7th pass and 10th hour, is it normal for it to take so long?
Will do the Malware scan as soon as the system restarts as Carl suggested.

Here's the progress and its still on.

ttran · 17 Jun 2010

it's normally take long depends on different computer, I used to do that and left my computer like a day or 2

Yes, please do the malware scan as carl suggest and post any new results

Good luck
T

ExLt · 17 Jun 2010

The memtest usually is fairly time consuming. Also, If no errors are returned, I would test the sticks individually. I would actually recommend the trial version of bitdefender ts (Best Virus & Spyware Protection Software | BitDefender Total Security 2010 for Your Computer) as it is arguably the best malicious software removal tool. The download is larger than malwarebytes, however, and will take longer do to more extensive searching.

ExLt · 17 Jun 2010

Actually, Bitdefender just released a beta (2011), so you may want to try that. If not, I'll tell you about it once I get it.

kaipu · 18 Jun 2010

Thank God it was night here, when I started the Memtest86…

I didn't know it'll take so long.

Thanks Marcus, just registered for the 2011 campaign and now downloading it.

Will surely keep you guys posted.

kaipu · 18 Jun 2010

Finished the Memtest86 successfully with 9 passes.
Also did a full system scan with BitDefender 2011 and it found nothing.

Here is the screenshot of Memtest86 after nearly completing 9 Passes:

Here is the screenshot of BitDefender:

Here is the last Minidump file:

Windows 7: Now I love my Mac even more

Now I love my Mac even more problems?