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Windows 7: Windows 7 Crash Downloading Large Files

17 Jun 2010   #1

Windows 7
Windows 7 Crash Downloading Large Files

Having Windows 7 Crash overnight when downloading large files or using Torrent. Attached is the .dmp file.

My System SpecsSystem Spec
17 Jun 2010   #2

Windows 7 Ultimate 32 bit

The dump file gave the error below and pointed to utorrent as you suspected.


Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

BSOD Index
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff80002e18477}

Unable to load image \SystemRoot\system32\DRIVERS\NETw5s64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+b76b )

Followup: MachineOwner

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002e18477, address which referenced memory

Debugging Details:

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800031070e0


fffff800`02e18477 448b08          mov     r9d,dword ptr [rax]




PROCESS_NAME:  uTorrent.exe

You have few drivers that need updating. Update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page:
Drivers and Downloads
Here are the drivers that you need to update, especially regi.sys Apr 16 2007, SFEP.sys Aug 03 2007, and SonyPI.sys Aug 03 2007.

e1y60x64.sys   Aug 18 2008
NWADIenum.sys  Jan 14 2008
regi.sys       Apr 16 2007
Sahdad64.sys  Oct 27 2008
Saibad64.sys   Oct 27 2008
SaibVdAd64.sys  Oct 27 2008
SFEP.sys       Aug 03 2007
shpf.sys        Aug 22 2008
SonyPI.sys    Aug 03 2007
VSTAZL6.SYS     Oct 15  2008
VSTCNXT6.SYS   Oct 15  2008
VSTDPV6.SYS     Oct 15  2008
While updating these drivers may not be the cure, Windows 7 does not like older drivers, especially those dated 2007.

After you update these drivers, reboot and run your system. If you get another BSOD, upload that mini dump and we will go from there.
My System SpecsSystem Spec
17 Jun 2010   #3

Microsoft Window 7 Professional 32 bit

is that good idea too update the intel wifi driver as well, NETw5s64.sys,
My System SpecsSystem Spec


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