Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: windows crash

19 Jun 2010   #1

windows crash

my system is freezing very frequently nd without prseeing restart its remaining in dat state for hours together, im unable to trace out the problem minidum folder dosent record the event of freeze and wat should i do wen i checked in the event viwer it reports critical error system shutodown suddenly source as kernel power and event id 41 and 63 task im attaching the event log files and also the event viwer report in the below files , new contains also minidump files plz assisst me plz

My System SpecsSystem Spec
19 Jun 2010   #2

Microsoft Window 7 Professional 32 bit

Hi and Welcome to SF pavankiran56

Sounds like you're having issues with graphic card. Bugcheck indicated error 116, Please read this article for further detail about it:
Also, please update intel graphic card driver at:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI65.817\031310-12885-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*e:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Machine Name:
Kernel base = 0x83017000 PsLoadedModuleList = 0x8315f810
Debug session time: Sat Mar 13 19:19:14.965 2010 (UTC + 7:00)
System Uptime: 0 days 0:21:45.698
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
0: kd> !analyze
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
Use !analyze -v to get detailed debugging information.
BugCheck 116, {854da008, 8ee1d9b0, 0, 2}
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
Probably caused by : igdkmd32.sys ( igdkmd32+119b0 )
Followup: MachineOwner
BugCheck 23, {e0107, 9a787380, 9a786f60, 89a9f875}
*** WARNING: Unable to verify timestamp for snapman.sys
*** ERROR: Module load completed but symbols could not be loaded for snapman.sys
*** WARNING: Unable to verify timestamp for fvevol.sys
*** ERROR: Module load completed but symbols could not be loaded for fvevol.sys
*** WARNING: Unable to verify timestamp for tdrpman.sys
*** ERROR: Module load completed but symbols could not be loaded for tdrpman.sys
Probably caused by : snapman.sys ( snapman+15875 )
Followup: MachineOwner
I also realized that you have some old drivers that need to be updated:
They are Acronis True Image FS Filter and Acronis True Image Backup Archive Explorer,Acronis Try&Decide and Restore Points Volume Filter Driver, Acronis True Image Snapshot Manager driver, please update them as wells:
96349000 96351f80   tifsfilt tifsfilt.sys Tue Apr 08 20:23:11 2008 (47FB71BF)
88d49000 88db34a0   timntr   timntr.sys   Tue Apr 08 20:22:19 2008 (47FB718B)
8909a000 890b7ec0   snapman  snapman.sys  Fri Jul 13 17:03:56 2007 (46974E0C)
Also, RTKVHDA.sys, which is Realtek HD Audio Codec Driver:
RTKVHDA  RTKVHDA.sys  Tue Dec 23 17:13:05 2008 (4950B9B1)

Let us know if you need help

My System SpecsSystem Spec
21 Jun 2010   #3

help me

dear ttran
thanks brother for helping me in identifying the problem kindly help me in solving it need ur assistance
My System SpecsSystem Spec


 windows crash

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Black screen crash; DSL modem crash
Hello, This morning (11.26.14, 8:50ish) I had nothing running more than usual (chrome, onenote, word) on my desktop. I was in my other room turning on my laptop but it would not find my wireless network. I went to my desktop and found that the monitor turned itself off (that's normal) but moving...
BSOD Help and Support
Startup very slow,crash at welcome and crash randomlythen OS not found
A few weeks back PC crashed out of no where and BSOD appeared.. didnt take much notice until it says OS not found when restarting.. but after a few tries it went back to normal for a few days then these few days it started to startup very slowly and may sometimes crash after typing in the password...
BSOD Help and Support
Recent PC Build. CRASH...CRASH...CRASH
Okay guys, I'd love some help with some issues I am having. About two months ago I decided to start putting together parts to build my own rig(first time builder here) After scrounging around for a bit and getting the deals I liked I decided to put it all together and make my PC. Since then, Ive...
BSOD Help and Support
Crash on new PC Full Crash log zipped and included. Driver related?
So my new Cyberpower PC is crashing. I think it is a driver issue but this level of detail is beyond by "expertise" basic log below. Full diagnostic attached. Please let me know if additional information is needed. Problem signature: Problem Event Name: BlueScreen OS...
BSOD Help and Support
Windows Audio/Windows End Point Services crash
I have a very strange problem; hope someone has the answer to this one. On my new Windows 7 CPU a little red x appears next the the speaker icon every time I closed down certain programs. The programs I use that cause this to happen are Publisher 2003, FrontPage 2003 (yes, I still use that for...
Sound & Audio
Laptop crash no response memory dump crash
My laptop, Packard Bell Easynote TM81, has been crashing and restarting by itself, and when it does, the ENTIRE system will not respond. So I try to format the entire thing, and after a few days, when I have gotten used to it, it comes up with a screen for 1 second, and all I could read was "system...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:22.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App