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Windows 7: Display Crash and Computer Freeze


19 Jun 2010   #1

Windows 7 (64-bit)
 
 
Display Crash and Computer Freeze

Lately, when I play games for about 15-30 minutes, my screen shuts off and my computer freezes. Occasionally the sound will loop or it will keep playing sounds with no response.

This has only been happening the past few days and I can't figure it out.

Can anyone help me?


My System SpecsSystem Spec
.

19 Jun 2010   #2

Windows 7 Enterprise 64-bit
 
 

I'd say either overheating of the GPU, or a DirectX issue since sound is affected as well. Try reinstalling DirectX. Did you look in the Event Log for anything suspicious?
My System SpecsSystem Spec
19 Jun 2010   #3

Windows 7 (64-bit)
 
 

Between the time I started the game and the time my computer crashed, I got these errors.

Code:
Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          6/19/2010 3:34:38 PM
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (2)
User:          SYSTEM
Computer:      Leonard
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2010-06-19T22:34:38.870821800Z" />
    <EventRecordID>54443</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Leonard</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">true</Data>
    <Data Name="PowerButtonTimestamp">129214604371470987</Data>
  </EventData>
</Event>
Code:
Log Name:      System
Source:        Application Popup
Date:          6/19/2010 3:34:35 PM
Event ID:      1060
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Leonard
Description:
\??\C:\Windows\SysWow64\drivers\fanio.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Popup" />
    <EventID Qualifiers="49152">1060</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-06-19T22:34:35.953616700Z" />
    <EventRecordID>54441</EventRecordID>
    <Channel>System</Channel>
    <Computer>Leonard</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>\??\C:\Windows\SysWow64\drivers\fanio.sys</Data>
    <Binary>000000000200300000000000240400C0000000006B0300C000000000000000000000000000000000</Binary>
  </EventData>
</Event>
Code:
Log Name:      System
Source:        EventLog
Date:          6/19/2010 3:34:48 PM
Event ID:      6008
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Leonard
Description:
The previous system shutdown at 3:33:15 PM on ‎6/‎19/‎2010 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-06-19T22:34:48.000000000Z" />
    <EventRecordID>54437</EventRecordID>
    <Channel>System</Channel>
    <Computer>Leonard</Computer>
    <Security />
  </System>
  <EventData>
    <Data>3:33:15 PM</Data>
    <Data>‎6/‎19/‎2010</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>1394</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>DA070600060013000F0021000F005A02DA07060006001300160021000F005A02682E00003C00000001000000682E000000000000341700000100000000000000</Binary>
  </EventData>
</Event>
Tried reinstalling DirectX, no go.
My System SpecsSystem Spec
.


19 Jun 2010   #4

Windows 7 Enterprise 64-bit
 
 

Fanio.sys is the the Fan I/O driver. It wasn't loaded, so maybe it caused overheating. I'm still reading.
My System SpecsSystem Spec
22 Jun 2010   #5

Windows 7 (64-bit)
 
 

No ideas at all? It just randomly up and started crashing like this whenever I play games.
My System SpecsSystem Spec
22 Jun 2010   #6

Windows 7 Enterprise 64-bit
 
 

The second log is interesting. I punched it into Google and found a solution. Try this:

https://www.eventid.net/display.asp?...0Popup&phase=1
My System SpecsSystem Spec
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 Display Crash and Computer Freeze




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