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Windows 7: BSOD Review

19 Jun 2010   #1

Win7_64bit Home Prem
 
 
BSOD Review

Newbie, first post here. Trolled alot in the past but now need some assitance...thanks for any help.

Laptop is ~10 months old; Windows 7 Home Prem upgrade from Vista Nov 2009. No problems or BSOD issues until last week's BSOD and then again today.

Again, thanks in advance for any help.


My System SpecsSystem Spec
.

19 Jun 2010   #2

Windows 7 x64, Windows XP SP3, Fedora
 
 

Hi,

Code:

BugCheck 1000009F, {4, 258, fffffa8003ce2040, fffff800040524d0}
Probably caused by : memory_corruption
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
BugCheck 1000009F, {4, 258, fffffa8003ce0040, fffff800040474d0}
Probably caused by : memory_corruption
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
With the mention of memory_corruption in both dump files this one does look like a hardware issue.

Quote   Quote: Originally Posted by reventon
Memtest - Instructions:

Download the ISO (or the .exe for pendrives) from here Memtest86+ - Advanced Memory Diagnostic Tool

Then (if you have chosen the ISO) burn the ISO using ImgBurn: The Official ImgBurn Website

Boot from the CD/USB and run the test (at least 5 passes per test) with only one stick of RAM in place, if the stick passes then swap it into the other sockets in turn until you can be sure that all the sockets are fine.

Then test the rest of the RAM one at a time (no need to swap the sockets; still 5 passes per test).

It is a time consuming process but it is the only way to be sure it isn't a RAM fault.

For your final test, run the test with all the RAM in place.
Regards,
Reventon

BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jun 20 10:41:43.606 2010 (GMT+12)
System Uptime: 0 days 8:03:15.447
BugCheck 1000009F, {4, 258, fffffa8003ce2040, fffff800040524d0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jun 15 17:40:13.250 2010 (GMT+12)
System Uptime: 1 days 10:09:32.187
BugCheck 1000009F, {4, 258, fffffa8003ce0040, fffff800040474d0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
  
  
 
My System SpecsSystem Spec
19 Jun 2010   #3

Microsoft Window 7 Professional 32 bit
 
 

Hi and welcome to SF fewman
The bugcheck indicated memory corruption. It's wierd because I thought 9F error is usually driver issue. I see you have this old driver, please update them
Code:
agrsm64  agrsm64.sys  Mon Nov 10 22:01:35 2008 (49184CCF)
It is Agere Systems Soft Modem, part of LSI Logic -http://www.lsi.com/support/

Besides that, please read this article about troubleshooting if you can see the phenomena of your BSOD in there:
It is just in my opinion,
Let us know if you need help

best regard
Tuan
My System SpecsSystem Spec
.


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