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Windows 7: Multiple BSOD on established system


20 Jun 2010   #1

Windows 7 Pro 64-bit
 
 
Multiple BSOD on established system

Unfortunately when I installed I forgot to turn off the automatic reboot when it bluescreens, so I didn't catch what the message said. It crashed yesterday and again twice today. My initial thought is something to do with Media Center, since I think it was running during all three crashes, but otherwise I can't find anything related between the three. No new software/hardware has been added in a few weeks, just normal updates for Win/Office/MSE.

If anyone can pull up the dmp files and point me in the right direction I am pretty decent at troubleshooting most things.


The attached zip file contains all three dmp files.

Thanks,
Mike

My System SpecsSystem Spec
.

21 Jun 2010   #2

Microsoft Window 7 Professional 32 bit
 
 

Hi azMikemiller and welcome to SF

The 3 minidump files above, 2 pointed to stop 4A and one pointed to stop 101. For the stop 101, please read this article for further detail:
http://www.sevenforums.com/crash-loc...oubleshtg.html
The stop 4A is usually caused by device drivers
Please update this driver:
NCREMOTEPCI.SYS , which is Technisat digital satellite driver:
http://www.technisat.com/index149b.html?nav=Software_Drivers,en,33
Code:
NCREMOTEPCI NCREMOTEPCI.SYS Tue Sep 12 03:47:50 2006 (4505CB76)
Also, ASACPI.sys, which is Asus ATK0110 ACPI Utility (a known BSOD maker). Also a part of the Asus PCProbe and AISuite Utilities
http://support.asus.com/download/download.aspx
Code:
ASACPI ASACPI.sys Mon Mar 28 09:30:36 2005 (42476C4C)
Also, please uninstall any virtual cd program such as Deamon or Alcohol 120%, they use sptd.sys, which are notorious cause for BSODs
Please use this tool to remove sptd.sys: DuplexSecure - Downloads
Code:
sptd     sptd.sys     Mon Oct 12 03:55:14 2009 (4AD24632)
bugcheck:
Code:
BugCheck 4A, {7716ff2a, 2, 0, fffff8800ae97ca0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
Followup: MachineOwner
---------
BugCheck 4A, {77bfff2a, 2, 0, fffff8800b046ca0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
Followup: MachineOwner
---------
 
BugCheck 101, {19, 0, fffff880009b2180, 4}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Followup: MachineOwner
---------
Let us know how things turn out

Best regard
Tuan
My System SpecsSystem Spec
19 Jul 2010   #3

windows 7 64 bit
 
 

For what it's worth, I too am having this ncremotesys.pci concern - see http://www.sevenforums.com/crashes-d...requested.html
WHat tv capture board and drivers are you using? I have the ATI 650 with the latest driver..
John
My System SpecsSystem Spec
.


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 Multiple BSOD on established system




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