Sleep mode totally screwed up my computer

Persons Can Wai · 22 Jun 2010

What turned out to be a simple keyboard cleaning has somehow left my computer totally useless.

I unplugged my keyboard to clean it and plugged it back in, but then remembered that it wasn't recognized unless I restarted (that's another thing - is there a way where I can unplug and plug back in k/m and have it functional still? Other components work like that). I had a lot of documents open so instead I put it into sleep for a sec, thinking that maybe it would recognize the keyboard after I woke it up (since waking up and starting are kinda similar).

This is where the problem begins. It took a bit longer than I would have thought to enter sleep but it did happen. I clicked the button to wake it up after a moment, but instead it restarted and then just hanged at the "_" you see when you start up before it says Starting Windows.

I tried the Windows Recovery disc to repair but it was useless. It didn't list any windows installations so consequently, the Startup Repair could not fix anything. Looking at the error log, the cause was found

Code:

Root cause found: Boot manager is missing or corrupt
Repair action: file repair
Result: failed.
Error code: 0x15

I have searched some already on this site and others for my problem but most do not address if there are no windows installations discovered (or if they do and I didn't see them, could somebody link me to a thread?)

I have no idea why this happened but am convinced it's from putting it to sleep. Seems illogical but I never use sleep and have changed nothing about my computer recently - no new hardware/software installations, no registry changes, no errors in anything recently, I restarted my computer yesterday just fine. I also have up to date AV and FW as well. Sleep was the only thing out of the ordinary that has happened with my computer. Not sure if I have the hybrid sleep problem or not, can't start Windows to see if it was enabled.

I'm on Windows 7 x64, from a self built machine from last September. This is the ONLY Operating system installed, there is only 1 internal hard drive ATM (the one I installed Windows 7 on) with an external on the side. One time I did actually use the recovery disc to solve booting but not this time.

Lordbob75 · 22 Jun 2010

Go into BIOS and check your settings. Make sure that the BIOS sees the HDD in there.

~Lordbob

Persons Can Wai · 22 Jun 2010

Lordbob75 said:

Go into BIOS and check your settings. Make sure that the BIOS sees the HDD in there.

~Lordbob

Somehow I think it doesn't see the hard drive. Wasn't really sure what to do, but I went to general options and looked at a list there it had for for primary IDE, Secondary, etc. None of them had anything listed and there wasn't even an option to select the hard drive that's inside (I have a Foxconn A78AX-S btw). Anybody have any ideas? It's like my drive just completely vanished out of the blue

and it's not making any unusual noises either, so it's not failure.

Lordbob75 · 22 Jun 2010

Go into the Boot tab, and select Hard Drive Priority option (I forget the exact name)
Is there anything there?

~Lordbob

Persons Can Wai · 22 Jun 2010

Ok, an update. Turned off the external drive and ran the Startup Repair. This time I got another error:

Code:

Root cause: MBR is corrupt.
Repair action: disk metadata repair
Result: failed. Error code = 0x45d
Time taken = 32453ms

I could also not find what you were talking about. This is what I was talking about before though. Is it what you meant too? (pic below is kinda huge, couldn't resize here so just click it)
http://i45.tinypic.com/s2smes.jpg

If this keeps up, I'm gonna open the case and see if anything is unplugged, but not sure if there is anything I could do inside the case. It's like it's just not seen anymore. I have no idea how this could have happened.

Faladu · 22 Jun 2010

Is that keyboard USB or PS2?

PS2 is not plug and play and you can damage your hardware if you plug it in while it's on.

Had to ask, I didn't see this mentioned.

Lordbob75 · 22 Jun 2010

Ok, your Motherboard is NOT seeing your HDD. This could be a problem on either the motherboard, HDD, or cable. If you can, open the case and reseat all the cables (just the HDD ones).
If that doesn't work, I would try another cable. Other than that, you will need to get the harddrive and/or motherboard repaired.

Another option would be to plug in another internal HDD and test it.

~Lordbob

Persons Can Wai · 22 Jun 2010

Update! It's fixed!

Opened up the case and replaced the HD to motherboard cable, then turned the computer back on and all worked! Well sort of. It said "Resuming Windows" on startup (never seen that, quick research does point to it being related to sleep/hibernation), then ran into a BSOD with "BAD_POOL_HEADER", made a dash to grab my camera to capture the error report but it auto restarted before I could but then properly started up.

This is gonna sound stupid but there was a TON of dust inside the after I opened it up. No compressed air on hand so instead I just blew it all out slowly with my breath, could dust have anything to do with this or other problems out of the blue? I might try some other day to replace the cable again and see what happens since it looks totally fine still.

And I am totally turning off that hybrid sleep asap. My Grandpa uses it fine all the time though. Because it said "Resuming Windows" it must have gone into hibernation, but I still don't understand why that would happen, it was less off for less than 3 minutes (remember that I put it into sleep and woke it up pretty quickly).

Guess that is all though.

Faladu said:

Is that keyboard USB or PS2?

PS2 is not plug and play and you can damage your hardware if you plug it in while it's on.

Had to ask, I didn't see this mentioned.

I had no idea! Thanks! My keyboard is fine, as I have done this TONS OF TIME, but thanks for the message anyways. Question though... does that apply if you use a PS2>USB converter too? Probably does...

Lordbob75 · 22 Jun 2010

That is weird, but glad it works. I figured it was a cable problem, I guess we just needed to reset it.

~Lordbob

Thorsen · 22 Jun 2010

For info, Hybrid sleep puts all data in the Ram like sleep does, but also copies it all to the HD like hibernate does.

If you resume regular it pulls the data from RAM so its quick like sleep mode, but if your power were to go out or whatever and ram was cleared, it would pull from HD as hibernate does.