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Windows 7: Huge problem


22 Jun 2010   #1

 
 
Huge problem

I started my computer today and nothing works. Keyboard, mouse, usb ports, pci port that has the network card, nothing. The mouse is wireless the keyboard is usb. If I boot in to bios the keyboard works. I loaded an Ubuntu live cd and everything works just fine. But nothing in windows regular or safe mode.

I can't do anything in windows to try and fix the problem because I have no keyboard or mouse to do anything. It's like all of my ports have shut off for some reason.

What do I do to fix this? Please help.

EDIT - Windows Ultimate 64


My System SpecsSystem Spec
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22 Jun 2010   #2

Win7 Home Premium 64x
 
 

If you got into BIOS and keyboard works, and you got into Ubuntu and both work, then the culprit is probably the drivers for the USB. Is the wireless mouse to a usb or is it bluetooth?

Do you have a Installation Disc or Recovery Disc for Windows 7?


More info and interesting speculation: We had severe thunderstorms in Indiana last night. Your computer if plugged in could have suffered a surge. I can't explain why Ubuntu would work perfectly still though. I dont think your USB's are fried, but it might have overloaded you mobo and shutdown windows improperly.
My System SpecsSystem Spec
22 Jun 2010   #3

Win7 Home Premium 64x
 
 

Also, you got into BIOS, (edit And Safe mode).

Try to do the Last known good configuration in Advanced boot options: Advanced Boot Options
My System SpecsSystem Spec
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22 Jun 2010   #4

 
 

the wireless mouse is to a usb. I didn't try the last known good config. I started in to safe mode and still nothing worked.

I'm running off the live cd right now, so I'll shut down and try the last known good config and see if that works. God I hope so. I'll post back in a few to let you know.
My System SpecsSystem Spec
22 Jun 2010   #5

 
 

The last known good config did not work. My Windows is an ISO on the HD of the computer that is not working. I am going to try and network to my laptop with this live cd and get the iso to it so that I can burn it. How do i run the repair or recovery from that disk?
My System SpecsSystem Spec
22 Jun 2010   #6
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello AnimateDeath, welcome to Seven Forums!



Have a look at the tutorial at the link below and be sure to keep us informed.


How to Run a Startup Repair in Windows 7
My System SpecsSystem Spec
22 Jun 2010   #7

 
 

Thanks Bare Foot Kid, but my computer will start just fine. It boots to desktop with the only problem being what I said above. Will the startup repair fix what is wrong? It seems like a driver issue to me.
My System SpecsSystem Spec
22 Jun 2010   #8
Microsoft MVP

W 7 64-bit Ultimate
 
 

Sorry mate, I thought that's what you were asking for.

Can you get to safe mode in Windows, F8 at boot?
My System SpecsSystem Spec
22 Jun 2010   #9

 
 

I can get to safe mode but still nothing works.
My System SpecsSystem Spec
22 Jun 2010   #10
Microsoft MVP

W 7 64-bit Ultimate
 
 

Have alook at Method Two in the tutorial at the link below, see if you can do a system restore to a point before the issue started; I dom't know if it'll work or not but it can't hurt.


How to Do a System Restore in Windows 7
My System SpecsSystem Spec
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 Huge problem




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