Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: multiple bsod event 41, kernel-power task 63

23 Jun 2010   #1
1tinsoldier

MS Win7 Home Premium 64-bit
 
 
multiple bsod event 41, kernel-power task 63

hi, i'm new here, and hope someone can help:

my clunker pc requires a lot of maintenance and p-a-t-i-e-n-c-e, when yesterday i kept having recurring multiple bsod events; have tried many anti-spyware and anti-virus scans- nothing; system image restore- nothing; system repair disc- nothing; 2 factory default recoveries- nothing; discovered i could use safe mode with network prompt and spent the entire day looking at numerous forums- w-a-y, t-o-o many possibilities to sort through... tired of pulling my hair and throwing things around the apartment... can anybody help?

tech specs, event log description, and 2 zipped files @ skydrive (msinfo32 & minidump), in that order, are below:


Acer Aspire 5532 notebook
OS: MS Win 7 Home Premium 64-bit
AMD Athlon 64 TF-20 (512KB L2, 1.60 GHz)
3gb DDR2 667 SDRAM
160 gb hdd
Motherboard: AMD 780G
ATI Radeon HD3200 graphics


Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-06-22T19:06:07.572822700Z" />
<EventRecordID>3014</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>1tinsoldier-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">68</Data>
<Data Name="BugcheckParameter1">0xfffffa8002a36580</Data>
<Data Name="BugcheckParameter2">0xeae</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>



2 zipped files located at skydrive:

msinfo32_files -
msinfo32_files.zip - Windows Live


minidump_files -
minidump_files.zip - Windows Live


My System SpecsSystem Spec
.
23 Jun 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

Hi and welcome

The bugcheck indicated 2 causes of your BSODs. First one is TfFsMon.sys, which is driver for Threadfire I would suggest to uninstal threadfire to see if BSODs go away

Secondly, the bugcheck indicated mfehidk.sys, which I believe is component of Mcafee anti-virus software. Third party security software are well known for causing BSODs and Mcafee is not an exception. I would suggest u to remove Mcafee completely for testing.

If you want to have something else to protect your computer while not having Mcafee, please use this free well-known anti-virus and not known for causing BSODs:
http://www.microsoft.com/security_essentials

Here is the bugcheck:
Code:
BugCheck 44, {fffffa8002a86010, eae, 0, 0}
Unable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
Unable to load image \SystemRoot\System32\DRIVERS\avasdmft.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avasdmft.sys
*** ERROR: Module load completed but symbols could not be loaded for avasdmft.sys
Probably caused by : mfehidk.sys ( mfehidk+251b2 )
Followup: MachineOwner
---------
BugCheck 44, {fffffa8004cc4010, eae, 0, 0}
Unable to load image \SystemRoot\system32\drivers\TfFsMon.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for TfFsMon.sys
*** ERROR: Module load completed but symbols could not be loaded for TfFsMon.sys
Unable to load image \SystemRoot\System32\DRIVERS\avasdmft.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avasdmft.sys
*** ERROR: Module load completed but symbols could not be loaded for avasdmft.sys
Probably caused by : TfFsMon.sys ( TfFsMon+7a30 )
Followup: MachineOwner
---------
Let us know if you need help

Tuan
My System SpecsSystem Spec
23 Jun 2010   #3
Lordbob75

Windows 7 Ultimate x64, Mint 9
 
 

In addition Tuan, I found that Trustport AV was the cause of his latest.

You need to remove this AV (or more than one). If you do have more than one AV, that is a HUGE problem, and very possibly is the cause of this.
I see that you have Macafee, TrustPort, maybe a third? Either way, remove all but one.

~Lordbob
My System SpecsSystem Spec
.

Reply

 multiple bsod event 41, kernel-power task 63




Thread Tools




Similar help and support threads
Thread Forum
bsod while at desktop kernel power event id 41 task 63
I have been getting this error for the last 2 weeks or so. IM not even doing anything when it occurs. Im sure Im doing something wrong to get all the info to show up but not sure. The dm editor made a zip file on the desktop so I uploaded that. If somebody has a suggestion to make the dm info...
BSOD Help and Support
Multiple BSOD Event ID - 41 Task Category (63) Source - Kernel Power
Hey guys I keep getting the BSOD. 28 times in the last week and is bugging me. Just wondering if you can help me fix this. Would be very much appreciated. - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-Kernel-Power"...
BSOD Help and Support
Kernel power event 41, task 63
In the past few months, my Toshiba Satellite L675-S7048, began to reboot on its own. No BSOD at all. After looking at a few postings on the subject and looking at my machine, I determined that it was a kernel power event. I turned on logging, waited for another crash and have collected the log...
BSOD Help and Support
Kernel-Power: Event ID 41 - Task Category (63) BSOD's
I've been having this problem from some time now. My computer randomly locks up, it's not shutting down or going to blue screen. It just locks up and stays there until I hard reset the entire computer. My computer specs. Intel Quad-Core i7-920 L3 Cache 8MB 2.67Hz 2.79Ghz 2793 Mhz. Nvidia...
BSOD Help and Support
PFN_LIST_CORRUPT and Kernel-Power Event ID 41 Task 63 BSOD
Hi, I have been receiving some BSOD's on my new system. My specs: Asus P8Z68V-Pro MB Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz Corsair 16GB DDR3 1600MHz(4x4)Vengeance MSI N580GTX Lightning Xtreme Edition
BSOD Help and Support
[New Windows 7 Laptop] BSOD Kernel-Power Event ID 41 Task Category 63
Howdy. I've had my laptop since Christmas Day and it has BSOD 3 times: today, on the 28th and the 29th. The Event Viewer tells me that the critical errors were Kernel-Power Event ID 41 Task Category (63). Here are the details of the critical errors: - System - Provider ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:45.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App