Dump file


  1. Posts : 12
    Windows 7
       #1

    Dump file


    Here is the dump file
      My Computer


  2. Posts : 12
    Windows 7
    Thread Starter
       #2

    Thanks for the help
      My Computer


  3. Posts : 12
    Windows 7
    Thread Starter
       #3

    My problem is this

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Windows\Minidump\062110-28031-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: C:\websymbols
    Executable search path is: 
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0x82a39000 PsLoadedModuleList = 0x82b81810
    Debug session time: Mon Jun 21 22:25:33.500 2010 (GMT-5)
    System Uptime: 0 days 0:00:21.437
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...
    Loading User Symbols
    Loading unloaded module list
    ....
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for win32k.sys - 
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000008E, {c0000005, 94d9c59b, 94557bc4, 0}
    
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    Probably caused by : win32k.sys ( win32k!EngLpkInstalled+ae72 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> .restart /f
    
    Loading Dump File [C:\Windows\Minidump\062110-28031-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: C:\websymbols
    Executable search path is: 
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0x82a39000 PsLoadedModuleList = 0x82b81810
    Debug session time: Mon Jun 21 22:25:33.500 2010 (GMT-5)
    System Uptime: 0 days 0:00:21.437
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...
    Loading User Symbols
    Loading unloaded module list
    ....
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for win32k.sys - 
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000008E, {c0000005, 94d9c59b, 94557bc4, 0}
    
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    Probably caused by : win32k.sys ( win32k!EngLpkInstalled+ae72 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    
    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 94d9c59b, The address that the exception occurred at
    Arg3: 94557bc4, Trap Frame
    Arg4: 00000000
    
    Debugging Details:
    ------------------
    
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    
    ADDITIONAL_DEBUG_TEXT: 
    Use '!findthebuild' command to search for the target build information.
    If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
    
    MODULE_NAME: win32k
    
    FAULTING_MODULE: 82a39000 nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc2a2
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - La instrucci n en 0x%08lx hace referencia a la memoria en 0x%08lx. La memoria no se pudo %s.
    
    FAULTING_IP: 
    win32k!EngLpkInstalled+ae72
    94d9c59b 8b80b8000000 mov eax,dword ptr [eax+0B8h]
    
    TRAP_FRAME: 94557bc4 -- (.trap 0xffffffff94557bc4)
    ErrCode = 00000000
    eax=00000000 ebx=00000002 ecx=00000000 edx=00000000 esi=000000c0 edi=00000010
    eip=94d9c59b esp=94557c38 ebp=94557c50 iopl=0 nv up ei pl nz na po nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
    win32k!EngLpkInstalled+0xae72:
    94d9c59b 8b80b8000000 mov eax,dword ptr [eax+0B8h] ds:0023:000000b8=????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT: 1
    
    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
    
    BUGCHECK_STR: 0x8E
    
    CURRENT_IRQL: 0
    
    LAST_CONTROL_TRANSFER: from 94d9c7de to 94d9c59b
    
    STACK_TEXT: 
    WARNING: Stack unwind information not available. Following frames may be wrong.
    94557c50 94d9c7de 00000000 00000000 00000010 win32k!EngLpkInstalled+0xae72
    94557c7c 94da1c29 00000000 00000000 000088b8 win32k!EngLpkInstalled+0xb0b5
    94557c98 94da160d 00000000 000088b8 94d4639e win32k!EngLpkInstalled+0x10500
    94557cb0 94da21e2 ffb6f550 ffb6f550 ffb6f550 win32k!EngLpkInstalled+0xfee4
    94557cd0 94d9e777 00000000 ffb6f550 874077c0 win32k!EngLpkInstalled+0x10ab9
    94557cf4 94d9e91d ffb6f550 00000001 874077c0 win32k!EngLpkInstalled+0xd04e
    94557d10 82cb2c5a 85de0118 00000001 82ba19d0 win32k!EngLpkInstalled+0xd1f4
    94557d34 77ab64f4 badb0d00 0012e4bc 00000000 nt+0x279c5a
    94557d38 badb0d00 0012e4bc 00000000 00000000 0x77ab64f4
    94557d3c 0012e4bc 00000000 00000000 00000000 0xbadb0d00
    94557d40 00000000 00000000 00000000 00000000 0x12e4bc
    
    
    STACK_COMMAND: kb
    
    FOLLOWUP_IP: 
    win32k!EngLpkInstalled+ae72
    94d9c59b 8b80b8000000 mov eax,dword ptr [eax+0B8h]
    
    SYMBOL_STACK_INDEX: 0
    
    SYMBOL_NAME: win32k!EngLpkInstalled+ae72
    
    FOLLOWUP_NAME: MachineOwner
    
    IMAGE_NAME: win32k.sys
    
    BUCKET_ID: WRONG_SYMBOLS
    
    Followup: MachineOwner
    Last edited by Airbot; 23 Jun 2010 at 23:48.
      My Computer


  4. Posts : 6,885
    Windows 7 Ultimate x64, Mint 9
       #4

    This seems to be caused, at least in part, by AVG. AVG is known to cause problems (one of the biggest causes here), and I recommend you remove it to check. Microsoft Security Essentials is a good alternative, and it is compatible!

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\David\AppData\Local\Temp\Temp1_062110-28031-01.zip\062110-28031-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0x82a39000 PsLoadedModuleList = 0x82b81810
    Debug session time: Mon Jun 21 20:25:33.500 2010 (UTC - 7:00)
    System Uptime: 0 days 0:00:21.437
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000008E, {c0000005, 94d9c59b, 94557bc4, 0}
    
    Probably caused by : win32k.sys ( win32k!HMAllocObject+29 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 94d9c59b, The address that the exception occurred at
    Arg3: 94557bc4, Trap Frame
    Arg4: 00000000
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    win32k!HMAllocObject+29
    94d9c59b 8b80b8000000    mov     eax,dword ptr [eax+0B8h]
    
    TRAP_FRAME:  94557bc4 -- (.trap 0xffffffff94557bc4)
    ErrCode = 00000000
    eax=00000000 ebx=00000002 ecx=00000000 edx=00000000 esi=000000c0 edi=00000010
    eip=94d9c59b esp=94557c38 ebp=94557c50 iopl=0         nv up ei pl nz na po nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
    win32k!HMAllocObject+0x29:
    94d9c59b 8b80b8000000    mov     eax,dword ptr [eax+0B8h] ds:0023:000000b8=????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x8E
    
    PROCESS_NAME:  avgchsvx.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 94d9c7de to 94d9c59b
    
    STACK_TEXT:  
    94557c50 94d9c7de 00000000 00000000 00000010 win32k!HMAllocObject+0x29
    94557c7c 94da1c29 00000000 00000000 000088b8 win32k!InternalSetTimer+0x91
    94557c98 94da160d 00000000 000088b8 94d4639e win32k!SetRITTimer+0x22
    94557cb0 94da21e2 ffb6f550 ffb6f550 ffb6f550 win32k!SetAppStarting+0x43
    94557cd0 94d9e777 00000000 ffb6f550 874077c0 win32k!xxxInitProcessInfo+0xb4
    94557cf4 94d9e91d ffb6f550 00000001 874077c0 win32k!xxxUserProcessCallout+0x1f
    94557d10 82cb2c5a 85de0118 00000001 82ba19d0 win32k!W32pProcessCallout+0x43
    94557d24 82a7c0ee 000010e6 0012e4bc 0012e4c0 nt!PsConvertToGuiThread+0x47
    94557d34 77ab64f4 badb0d00 0012e4bc 00000000 nt!KiBBTUnexpectedRange+0xc
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    94557d38 badb0d00 0012e4bc 00000000 00000000 0x77ab64f4
    94557d3c 0012e4bc 00000000 00000000 00000000 0xbadb0d00
    94557d40 00000000 00000000 00000000 00000000 0x12e4bc
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    win32k!HMAllocObject+29
    94d9c59b 8b80b8000000    mov     eax,dword ptr [eax+0B8h]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  win32k!HMAllocObject+29
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: win32k
    
    IMAGE_NAME:  win32k.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc2a2
    
    FAILURE_BUCKET_ID:  0x8E_win32k!HMAllocObject+29
    
    BUCKET_ID:  0x8E_win32k!HMAllocObject+29
    
    Followup: MachineOwner
    ---------
    ~Lordbob
      My Computer


  5. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #5

    Hi there
    I also see that you have some old drivers, please download and install fresh copy of them:

    First of all, nVidia Storage Driver (nForce chipset driver), need to be updated:
    Code:
    nvstor32 nvstor32.sys Tue Aug 19 08:53:17 2008 (48AA278D)
    Secondly, nVidia Networking Controller Driver (nForce chipset driver), need to be updated as wells:
    Code:
    nvmfdx32 nvmfdx32.sys Wed Mar 26 01:49:06 2008 (47E94922)
    And this, date from 1996
    Code:
    giveio   giveio.sys   Thu Apr 04 09:33:25 1996 (316334F5)
    Good Luck buddie
    ~Tuan
      My Computer


  6. Posts : 12
    Windows 7
    Thread Starter
       #6

    thanks for the help
      My Computer


  7. Posts : 12
    Windows 7
    Thread Starter
       #7

    according to what happens I am commenting
      My Computer


 

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